CPD Hours: 7
Learning Mode: Classroom based
Next available date: Monday, May 28, 2012 9:30:00 AM
Summary:
Course Aim Participants will develop their coaching skills and learn how to use the psychology of recognition and non-financial reward to encourage great performance from their staff.
CPD Hours: 7
Learning Mode: Classroom based
Next available date: Tuesday, June 12, 2012 9:30:00 AM
Summary:
Course Aim Effective presentation skills are critical to success in all forms of business. This course will give you the opportunity to enhance your presentation skills so that you present with clarity, competence and confidence.
CPD Hours: 7
Learning Mode: Classroom based
Next available date: Tuesday, June 19, 2012 9:30:00 AM
Summary:
Course Aim This course will enable participants develop their skills in how to manage staff performance and encourage employee “buy-in”, and will receive useful tips on maximising the potential of their team, particularly in the current economic climate.
CPD Hours: 7
Learning Mode: Classroom based
Next available date: Monday, September 10, 2012 9:30:00 AM
Summary:
This course will enable participants develop their skills in how to manage staff performance and encourage employee “buy-in”, and will receive useful tips on maximising the potential of their team, particularly in the current economic climate.
CPD Hours: 7
Learning Mode: Classroom based
Next available date: Tuesday, September 18, 2012 9:30:00 AM
Summary:
Course Aim In an increasingly competitive market-place, the ability to build strong client relationships is vital. Participants will develop a better knowledge of how to understand and communicate with potential and current clients. They will leave the course with practical tips and ideas to build their confidence and skills when interacting with clients, thereby enhancing the client relationship.
CPD Hours: 7
Learning Mode: Classroom based
Next available date: Thursday, September 20, 2012 9:30:00 AM
Summary:
Course Aim This course will enhance your communication skills and improve your effectiveness when communicating with clients, staff, customers etc. It will assist you in identifying another’s preferred style and how to flex your own style to ensure enhanced understanding
CPD Hours: 7
Learning Mode: Classroom based
Next available date: Wednesday, October 17, 2012 9:30:00 AM
Summary:
Course Aim The course aims to improve your delegation skills so that the jobs you delegate are completed to the standard you expect within the timeframe you expect. You will also learn how to give effective feedback, which is key to effective delegation.
CPD Hours: 7
Learning Mode: Classroom based
Next available date: Thursday, November 08, 2012 9:30:00 AM
Summary:
Course aim The aim of the course is to allow you to use the most precious resource you have – time – in a more effective manner to achieve maximum effect.