Key Performance Indicators

Summary

Drawing from over 25 years' experience of advising businesses how to make their plans reality, course author Robin Tidd's advice is always firmly based in reality.

This course is provided by a third party provider accountingcpd.net and the fee charged is exclusive of VAT.  Training tickets are not applicable on this product. 

Venue details:  
Online, ,
Start date & time:  
01 January 2019 00:00
End date & time:  
01 January 2022 00:00
Price: €85.00  (€85.00 Member price)
By registering for this course you have accepted the terms and conditions
CPD hours:  
4.00
Speaker details
First nameLast name
AccountingCPD. net

Description

Product type:  
CPD online course
Category:  
Finance, management reporting and analysis

 

Key Performance Indicators takes a practical approach. The course looks at how to use KPIs to convey results which show the degree to which main bottom line objectives are being met; to provide incisive knowledge allowing corrective action to be devised thereby facilitating results; and to motivate people so that they are proactive and innovative in improving, not just operating, a process.

Course overview

KPIs and people – the philosophy

  • Why do we have KPIs?
  • What is the philosophy of KPIs for people in successful organisations?
  • How do we use targets and KPIs?
  • How can KPIs help to make a winning team?
  • How can we relate this to the real world?

The right KPIs

  • What tools are there?
  • What types of KPI are there?
  • How do we get the right KPIs?
  • How can we use modelling to create KPIs?
  • How do KPIs work in more complex organisations?
  • How can we evaluate KPIs in financial terms?

Collecting information

  • What is primary recording?
  • How do we persuade people to provide and record the right information?
  • What if primary recording is poor and has to be upgraded?
  • How do we collect and collate information efficiently?

Interpretation of KPIs

  • What are we looking for in lots of detailed KPI information?
  • What can variations tell us?
  • What are pure waste opportunities?
  • What is the evaluation cycle?
  • How do we train people to interpret and evaluate KPIs?

Communication, dissemination and display targets

  • How often should KPIs be reviewed?
  • How do management’s attitudes need to change?
  • How do we ensure continuous improvement?
  • How do we pitch targets to the right level?