Practical Influence and persuasion skills

Summary

This course is highly interactive with a mixture of facilitation, group work and exercises.  Delegates will be able to gain knowledge of the major factors that impact on their ability to influence and persuade those around them. They will also gain new insight into their own persuasive style as well as learning practical techniques.

Venue details:  
Belfast, The Linenhall, 32-38 Linenhall Street, Belfast
Start date & time:  
27 November 2019 09:30
End date & time:  
27 November 2019 13:00
Price: €86.13  (€81.82 Member price)
By registering for this course you have accepted the terms and conditions
Training ticket cost:  
3.50
CPD hours:  
3.50
Speaker details
First nameLast name
Andrew Toogood

Description

Product type:  
CPD course
Category:  
Leadership, management and personal impact

Who should attend?

These skills apply to anyone, particularly those in roles who must be able to build and maintain relationships with key staff and clients. For those who need to develop client relationships this course is crucial for understanding the key drivers of influence and persuasion. Also for those people who at this point in their career are interested in developing themselves further.

Course overview

How do you become someone who is able to get people to do what you need them to do?  This will cover the skills required to be a person with the ability to persuade and influence in every area of work.  The ability to create presence alongside real world practical tools and techniques means that by the end of the day you will be equipped with the understanding of what it means
to influence and persuade effectively.

Key learning outcomes

  • Understanding the Communication Process
  • What does effective communication look like? How does influence differ from persuasion?
  • Understanding how to create personal presence
  • Understanding the role of non & para verbal communication in impact Influence & Persuasion
  • How do we influence & persuade?
  • Understanding how to deal with difficult people Understanding Motivation
  • How to harness the drivers of motivation
  • Understanding Position vs Interest The psychology of persuasion - Winning people over
  • Creating a compelling argument that moves people
  • Using Monroe’s Motivated sequence and other persuasion tools. Introducing effective Negotiation
  • Understanding the process of negotiation
  • Creating a framework for structured negotiation