CPD terms and conditions

Cancellation policy

  • CPD requires written notification of all cancellations 48 hours before the course begins, otherwise the full course fee will be applied.
  • Webinars , The Kubicle and pre-recorded courses: once these courses are purchased, we cannot refund as these courses are locked to your account and cannot be removed.
  • CPD Excel courses: Please note we require written notice of cancellation of any Excel course ten days before the course begins.

CPD online courses access

  • CPD online courses are accessible for six months from the date of purchase.
  • Purchased courses are locked to the account of the person who purchases them and cannot be changed.
  • Training tickets can be used to purchase a CPD online course.

How to access bought online courses?

  • Webinars , The Kubicle and pre-recorded course: course will appear on your My Account > My downloads area after purchase, they will play once you click on the link.
  • Greenline Conversations courses: Course will appear on your My Account > My downloads area after purchase, you will be issued with an invite via email shortly to access the course.

How to cancel a course*

Should you need to cancel a course within the cancellation period (48 hours before the course begins) please email cpd@charteredaccountants.ie to advise of this cancellation in writing.

NOTE: *This service is not available from the website.

Annual Conference cancellation policy

We know that sometimes circumstances mean you cannot attend an event as planned. Due to our commitment with external providers we ask you to cancel in writing with us before the following dates. Failure to do so may mean you will be charged the full or partial price of your booking.

Conference & Practitioners Forum

Written notification is required before 26th April 2019 should you wish to cancel the conference or Practitioners Forum.

Accommodation

Written notification is required before 19th April 2019 should you wish to cancel your hotel accommodation.

Privacy statement

Please see our privacy statement to find out more.

Event privacy notice

See our event privacy notice to find out more.

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