Influencing & Negotiations Skills for the Workplace


This programme will empower you to undertake a personal journey and gain a valuable insight into your own influencing and negotiation style. The programme will enable you to develop the key skills that will allow you to effectively influence, persuade and negotiate with key people both in and outside your organisation. On completion of this course you will be both enabled to enhance your skills, awareness and impact to better equip yourselves.

Venue details:  
Chartered Accountants House, , Dublin
Start date & time:  
15 October 2019 09:30
End date & time:  
15 October 2019 17:00
Price: €300.00  (€240.00 Member price)
By registering for this course you have accepted the terms and conditions
Training ticket cost:  
CPD hours:  
Speaker details
First nameLast name
Fiona Buckley


Product type:  
CPD course
Leadership, management and personal impact

Who should attend

This is a must for all anyone at any level in business that wants to improve on their influencing and negotiation skills.

Course overview

Influencing Skills

  • The Laws of Influence
  • Influencing upwards
  • How to handle objections
  • The art of persuasion
  • Power and status
  • Using your personality type as a tool to influence
  • Assertiveness skills and techniques
  • The Power of saying no
  • Emotional Intelligence
  • Resilience

Negotiation Skills

  • The 3-phase negotiation process
  • Distributive and integrative bargaining
  • Bargaining tactics and techniques
  • Negotiation models and frameworks
  • Negotiation planning and Preparing
  • Negotiation strategies and skills
  • Conflict management
  • Ethics and negotiation
  • Personality & gender in negotiations
  • Closing the negotiation

Key learning outcomes

By the end of this course, participatns will be able to:

  • Understand the psychological factors involved in persuading others, allowing them to influence more effectively
  • Develop a clear understanding of the process and phases of negotiation and ways to build win-win solutions for all those involved in the negotiation process
  • Understand their own negotiation and conflict style and equip them with the knowledge and skills to prepare and execute a successful negotiation

Speaker Bio

Fiona Buckley is a corporate trainer, keynote speaker and executive coach in the areas of Leadership, Work Behaviour and Interpersonal Skills. Before setting up her own business Fiona held a number of senior corporate roles spanning 15 years with her last position being VP of Professional Services.. Fiona is Associate faculty with the IMI and Chartered Accountants Ireland.