A step-by-step guide to the Information and Appeals Scheme

If you are using the Information & Appeals Scheme for the first time, this step-by-step guide will help you along the way.

Step 1: visit the shop on the Institute’s website and click on the link for the Information Scheme or Appeals Scheme. Both links can be found in the navigation pane on the left-hand side of the screen on this page.

Step 2: select the scheme you want to apply for.

Step 3: if you’re not already logged-in, you will be asked to log-in at this point using your student number and password.

Step 4: complete the online order form and select at least one subject. Remember the number of subjects you select, as you will be asked to enter this number when you reach the shopping cart.

Step 5: you will be directed to a page where you can review details about the scheme you wish to purchase. Read this information carefully and, if everything is in order, proceed to the checkout.

Step 6: at the shopping cart stage, the quantity entered must match the number of papers selected in your order form (see step four). When you have updated the quantity correctly, click ‘Buy Now’.

Step 7: review your order. If you want to purchase another item at this stage, select the ‘Continue Shopping’ button. Or if your purchases are complete, select the ‘Checkout’ button.

Step 8: if you selected ‘Continue Shopping’ in step seven, you will be redirected to the Shop homepage and are effectively back at step one.

Step 9: once all purchases are completed, go to the checkout and enter your payment details before clicking ‘Confirm Payment’. You aren’t required to enter a VAT number and you can also ignore any references to deliveries, as all correspondence will be issued by email.

Step 10: once payment has been processed, you will receive an email confirming your order.