HMRC recently made two important
changes to the way the Alternative Dispute Resolution (“ADR”) process is
operated. Recent changes to the Tribunal rules mean that HMRC can now consider
ADR applications at any stage of the process up to the date of the
Tribunal.
HMRC is also changing the way it
carries out mediations and will now be offering telephone and video
conferencing due to the pandemic.
The way HMRC works in the future
will also be changing. HMRC are likely to offer face-to-face meetings again but
they will be only one of several options available to the mediator when
considering how to help taxpayers resolve their dispute and will no longer be
offered routinely in every case.
If you have a case that you would
like considered for ADR, please complete the online application form.