New Electronic Services for Employees – ROS

Launch of new Service for Employees

At the start of June 2006 Revenue extended the services provided by the Revenue On-Line Service to allow employees to conduct their PAYE business on-line over the internet.

The new self-service for employees, PAYE anytime, is being introduced on a phased basis and all PAYE taxpayers will receive an explanatory leaflet containing their Revenue Personal Identification Number (PIN) over the coming months; this PIN will be needed to access the service.

There are three levels to this new service.

Level One - Full Internet services:
For security reasons, to use this most comprehensive PAYE anytime option, PAYE customers will need a Reachservices user-name and password, together with their Revenue PIN. Reachservices is a Government agency set up to provide secure and confidential access to public services through the internet. To register with Reachservices go to www.reachservices.ie, select Register with Reachservices and follow the directions on-screen. Customers only need to do this once. It is recommended that they start the Reach registration process as early as possible, so that they will be ready to use the new service when they receive their Revenue PIN.

Once registered with Reachservices, customers can avail of the full range of PAYE anytime services by logging on to www.revenue.ie and following the instructions using their Reachservices username and password, and their Revenue PIN. PAYE anytime allows customers to do most of their PAYE business on-line.

They can for example:

• View their own tax record
• Claim a wide range of tax credits
• Request a review of their tax (balancing statement/P21) for a particular year
• Claim a refund of tax including health expenses
• Allocate tax credits between themselves and their spouse
• Change their address and update other personal information.

Existing ROS Customers

The ROS Homepage has now changed. Existing customers should now 'enter your secure services' by selecting the Login button under Self-Employed Individuals, Business and Practitioners on the new homepage. If they are already using ROS for other Taxes, and are also registered for PAYE, they will be able to access this new service with their current ROS digital certificate. After they login they will see a new PAYE tab at the top right hand corner of their ROS screen.

Level two - Limited Internet Service:
To use this service customers will need their Revenue PIN and their Personal Public Service Number (PPSN). With this option we offer customers a simple but limited version of the PAYE anytime Service. This option allows customers to claim the eight tax credits/reliefs listed below:

• Age Credit
• Service Charges
• Trade Union Subscriptions
• Dependant Relative Credit
• Home Carer Tax Credit
• Flat Rate Expenses
• Medical Insurance Relief
• Rent Tax Credit

Customers can also change their address and track the progress of any written contact with us using this option. Customers can access this option by going to www.revenue.ie - selecting Limited PAYE anytime, and following the instructions.

Level three - Text messaging from a mobile phone:
To use this service, customers will need their Revenue PIN and their PPSN. This service will allow customers to claim the first five tax credits listed above change their address and order certain PAYE forms and leaflets.

Full details of how to use this service are included in the explanatory leaflet that will issue to each PAYE customer, as mentioned above.

Further Developments

The launch of the above services is the first step in providing a comprehensive electronic service to PAYE customers. Future developments are planned, including the on-line filing of the PAYE return - Form 12. Future articles in Tax Briefing will include details of these new developments as they arise.