HMRC has provided a further update on agent access to employer client data. Since the beginning of November, agents with up to 7,500 clients can opt in to see employer liabilities and payments.

When you first opt in to use the service, you will need to click to confirm that you act for a client before you can see the liabilities and payments data. In response to user testing, HMRC advised us that this part of the process was due to be removed by the end of November. If you were accessing the service before then, agents could decide to only confirm the clients they wished to view rather than all clients.

If you have a large employer client list, for example over 2,000 clients, it may take several seconds for details to load. HMRC is aiming to reduce loading times over the coming months.