Revenue has published its Q4 2025 service delivery report, outlining key data and insights on real‑time reporting, taxpayers’ online access to information, and the direct engagements initiated by taxpayers during the quarter. The report outlines that 464,085 tax returns were filed via ROS and 2,382,427 LPT transactions were processed in the quarter which is reflective of the relevant deadlines in the quarter. A total of €3.46 billion was repaid by Revenue.
In terms of online inquiries, the report confirms that 604,301 MyEnquiries were received by Revenue in the last quarter of 2025 and an estimated response time was applied in 114,909 cases. The report outlines that the estimated response time given was met or exceeded in 64 percent of the responses.
A total of 467,162 calls had the ‘hold my place in queue’ service available and the percentage of relevant callers who availed of this service had increased to 19.5 percent from the previous quarter which had been at 14.75 percent.
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