Influencing and Negotiation Skills for the Workplace


This programme will empower you to undertake a personal journey and gain a valuable insight into your own influencing and negotiation style. The programme will enable you to develop the key skills that will allow you to effectively influence, persuade and negotiate with key people both in and outside your organisation. On completion of this course you will have enhanced your skills, awareness and impact.

Venue details:  
Chartered Accountants House, , Dublin
Start date & time:  
13 October 2020 09:30
End date & time:  
13 October 2020 17:00
By registering for this course you have accepted the terms and conditions
Training ticket cost:  
CPD hours:  
Speaker details
First nameLast name
Fiona Buckley


Product type:  
CPD course
Leadership and personal effectiveness

Who should attend

This is a must for anyone at any level in business that wants to improve their influencing and negotiation skills

Course overview

Influencing skills

  • The Laws of Influence, Influencing upwards, using your personality type as a tool to influence
  • The art of persuasion
  • Power and status, the Power of saying no
  • Assertiveness skills and techniques, including how to handle objections
  • Emotional Intelligence and resilience

Negotiation skills

  • The 3-phase negotiation process
  • Distributive and integrative bargaining, bargaining tactics and techniques
  • Negotiation: models and frameworks; planning and preparing; strategies and skills; ethics; personality and gender
  • Conflict management
  • Closing the negotiation

Key learning outcomes

By the end of this course, participants will be able to:

  • Broaden their range of techniques for influencing different types of people
  • Understand the psychological factors involved in persuading others, allowing them to influence more effectively
  • Develop a clear understanding of the process, and phases of negotiation, and ways to build win-win solutions for all those involved in the negotiation process
  • Understand their own negotiation, and conflict style, and equip them with the knowledge and skills to prepare and execute a successful negotiation

Speaker bio

Fiona Buckley is a corporate trainer, keynote speaker and executive coach in the areas of Leadership, Work Behaviour and Interpersonal Skills. Before setting up her own business Fiona held a number of senior corporate roles spanning 15 years with her last position being VP of Professional Services. Fiona is Associate faculty with the IMI and Chartered Accountants Ireland.