Business performance management - How to successfully manage what matters


Business Performance Management (BPM) refers for a set of tools and approaches organisations use to manage, improve, and monitor the delivery of their performance goals.

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Venue details:  
Chartered Accountants House, Chartered Accountants House, Dublin
Date & time:  
07 November 2017 09:30 - 07 November 2017 17:00
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Price: €240.00 
Training ticket cost:  
CPD hours:  
Speaker details
First nameLast name
Bernard Marr

Managing business performance is THE key task of any executive or manager. If organisations get it right, their BPM process allows them to define and communicate their strategic goals, measure and monitor progress, analyse performance, report progress, reduce risks and manage and improve business performance.

BPM has to be tightly aligned to the strategy of an organisation, or it will not be effective. Performance frameworks, KPIs, analysis and reporting are only useful if they are based on the goals and overall strategy of the organisation.

This is all a bit like going on a sailing trip where you state the destination you would like to reach at the outset the journey and then, once you have reached the open ocean, you push hard but without valid navigation instruments and no-idea whether the actions you take bring you closer to your destination or not.

Course Objectives

·         Understand the importance of business performance management in modern organisations

·         See where organisations are getting it often wrong

·         Learn best practice approaches, key tools and design principle of modern BPM

·         See how to use business performance management to gain better insights and improve performance


Who Will Benefit From This Course

Anyone who is in a role that involved reviewing and managing business performance.

Key Topics

Key Performance Indicators, Balanced Scorecards, Strategy Maps, KPIs, performance targets, high performance culture, performance measurement and reporting, performance analysis, performance reviews.

Learning Outcomes

·          Understand the critical role of BPM in improving business performance

·         Learn how to develop meaningful and relevant BPM approaches that work for your    business

  • Learn how to use some of the key tools to manage performance.
  • How to develop a performance management framework that reflects your unique strategy and goals
  • Understand the role of Balanced Scorecards and alternative tools to manage performance
  • Learn how to avoid the common pitfalls of performance management
  • See how successful companies are using BPM to drive business performance


Facilitator Details/Bio

Bernard Marr is an internationally best-selling business author, keynote speaker and strategic advisor to companies and governments. He is one of the world's most highly respected voices anywhere when it comes to data in business and has been recognized by LinkedIn as one of the world's top 5 business influencers.

Bernard is a regular contributor to the World Economic Forum, writes regular columns for Forbes and LinkedIn Pulse and his expert comments have been featured on TV and radio (e.g. BBC News, Sky News and BBC World) as well as in high-profile publications including The Times, The Financial Times, the CFO Magazine and the Wall Street Journal.

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