Booking with a training ticket
Once you have booked your course, you will receive an email with your booking confirmation. The steps you will need to follow to access your online course will arrive in a separate email within 48 hours of your order being processed.
Please be aware that participants will have access to this course for 120 days from the date of receiving access via email notification
Course overview
What makes a team?
- What is a team?
- What do we mean by "high performing"?
- What affects how a team functions?
- How do individuals' attitudes affect the team?
- What are the four stages of team development?
- What is the manager's role in a high performing team?
Forming
- How do I know if my team is at the "forming" stage?
- What does the team need from me at the forming stage?
- How can I provide leadership to my team?
- How can I give my team direction?
- What should my focus be at this stage?
Storming
- How do I know if my team is at the "storming" stage?
- What does the team need from me at the storming
stage?
- How should I coach my team through conflict?
- How can I give effective feedback?
- What should my focus be at this stage?
Norming
- How do I know if my team is "norming"?
- What does the team need from me at the norming stage?
- How can I step back and support the team at the same
time?
- How can I provide help without taking over?
- What should my focus be at this stage?
Performing
- How do I know if my team is "performing"?
- What does the team need from me once they are
performing?
- How can we ensure we communicate well as a team?
- How do I balance my time as worker and manager?
- What should my focus be once my team is performing?