Booking with a Training Ticket
Once you have booked your course, you will receive an email with your booking confirmation. The steps you will need to follow to access your online course will arrive in a separate email within 48 hours of your order being processed.
Please be aware that participants will have access to this course for 120 days from the date of receiving access via email notification
Course overview
Social media and risk
- What is risk in social media?
- Why is social media a problem?
- What different types of risk are there?
- Where can you find risk within an organisation?
- What is social listening?
Process risk
- Why consider the process risks?
- What strategic risks should I be aware of?
- What are the IT risks from social media?
- What are the HR risks from social media?
- What compliance risks are found in social media?
Asset and value risk
- Why are asset risks important?
- How can social media damage share prices?
- What are the legal risks from social media?
- Is social media a wasted investment?
- What are the intellectual property risks?
Reputational risk
- Why is corporate reputation so important?
- Protecting reputations online
- Avoiding social media campaign disasters
- Managing customer comments in social media
- External websites
Managing and mitigating risks
- Auditing risks
- Preparing for a crisis
- Spotting a crisis
- What to do in a crisis
- Learning from a crisis
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