Format
This course will be delivered via Zoom on Tuesday 21
April 2026 from 9.30am to 4.30pm. The Zoom link will be emailed to
participants the day before the course is due to take place.
Who should attend
This
session is suited to accountants, and other business professionals, who are new
to management or looking to improve their core skills in managing people so that
they can get the best from their team.
Course overview
Understand how to communicate effectively with different
personality types and how to adapt your style to get your message across and
have a productive conversation
Learn and practice core principles of influencing
professionally and establish which approach is best suited for different
personality types,
establish the impact of interpersonal
styles and how people prefer to be influencedUse a structured approach to influencing that improves
results and understand the "push" and "pull" theory that impacts the
outcome
Recognise the importance of body language and tone when
communicating and the impact it has on the message being delivered
Understand the communication process
and how language can distort or enhance the message during a conversation,
recognise
the difference between listening and active listening and how active
listening can build trust in the conversation Craft effective open questions to help you identify the
real needs of the person who you are attempting to influence.
Key learning outcomes
Communicate effectively with different personality types
and adapt your style to get your message across and have a productive
conversation
Understand core principles of influencing professionally
and which approach is best suited for different personality types
Recognise the importance of body language and tone when
communicating and the impact it has on the message being delivered
Understand the communication process and how language can
distort or enhance the message during a conversation, recognise
the difference between listening and active listening and how active
listening can build trust in the conversation Craft effective open questions to help you identify the
real needs of the person who you are attempting to influence.
Speaker Bios
Sean McLoughney, LearningCurve.
Over
the last 25 years Sean has been listened to by tens of thousands of
professionals who all seek to improve their performance. He has
worked with global organisations,
universities, SMEs and
member bodies. He
has also worked closely with accountancy firms and finance teams to build
training programmes that develop and support some of the next generation of
accountants. He
has written four books based on these topics which are published by Chartered
Accountants Ireland.
Note for Legacy CPA Members
Members who joined Chartered Accountants Ireland following
the amalgamation on 1 September, please contuine to book on the CPA Portal
here to ensure you receive your member discount.
If you have any questions regarding this or any other CPD course or
requirements, please feel free to contact the team here or call us at (+353) 01 523 3930
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