Chartered Accountants Ireland launches five-step guide to improving Organisational Culture in Belfast

Sep 26, 2019

New guide aims to answer the question ‘Should we be doing things differently?’

A new guide launched today offers a five-step approach for organisations which are keen to assess and improve their organisational culture.

The free guide, published by Chartered Accountants Ireland, encourages decision-makers to assess the culture within their organisation and to consider if they need to do things differently to achieve success.

Concise Guide for Directors: A Five-Step Approach to Considering Organisational Culture was launched today in Belfast and is based on research into existing guidance and thought leadership, in addition to focus groups and interviews with business leaders from across the island of Ireland.

Speaking about the new guide, Chartered Accountants Ireland President Conall O’Halloran said: “Digitalisation, artificial intelligence, robotic process automation, blockchain and cryptocurrencies are just some of the influences that are challenging business leaders and making them consider whether they need to change their organisational culture.”

“Recently we’ve seen developments which show how seriously organisations are engaging with culture, for example the establishment of the Irish Banking Culture Board earlier this year. This guide is a practical tool which equips directors to address their organisation’s culture in an effective way. It provides those involved in governance with clarity and direction when it comes to organisational culture and helping to make transformational change.”

The guide is one of the first resources to be made available on Chartered Accountants Ireland’s new online Governance Resource Centre. The development is seen as recognition of the importance which organisations, both locally and globally, are placing on the issue of governance.

Níall Fitzgerald, Head of Ethics and Governance, Chartered Accountants Ireland said: “An organisation’s culture is a critical component of its success. There is an increasing awareness of it in the context of corporate governance.”

“Good governance, along with the systems and practices which underpin it, has become a key consideration for all types of organisation as it impacts on their reputation, culture, efficiency and financial sustainability. Our new Governance Resource Centre recognises this importance and will provide a range of helpful, free resources for those involved in, or advising, boards.”

Pictured at the launch in Belfast are (from left) Keith Morrow, Chartered Accountants Ireland; Wendy Galbraith, Queen’s University; and Paul Henry, Deputy President, Chartered Accountants Ireland.

Concise Guide for Directors: A Five-Step Approach to Considering Organisational Culture is available for download at


Notes to editors

About Chartered Accountants Ireland

Chartered Accountants Ireland is Ireland’s largest and longest established professional body of accountants founded in 1888.  The Institute, which is an all-island body, currently represents over 27,000 members around the world.