Revenue has published updated guidance regarding Revenue Online Service (ROS), the Return Preparation Facility (RPF) and ROS Pay and File tips in advance of the personal tax extended deadline of Wednesday 15 November 2023. The extended deadline applies to taxpayers who both file their 2022 Form 11 return and pay the appropriate taxes using ROS. The extension does not apply where only one of these actions is completed through ROS. As previously advised, the RPF has replaced the ROS Offline Application for preparing Form 11s offline.
Specific updates include information regarding taxpayers inputting/amending bank account details, refunds in ROS and confirmation that the use of commercial credit cards is no longer accepted for payments. Phased Payment Arrangement notices are noted as priority messages in ROS inboxes.
The guidance is also updated for the use of the Iris chatbot and the development of the RPF to replace ROS Offline. The updated guidance warns about using commas, dots or other symbols when naming and saving files in the RPF.
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