Contacting Professional Standards

We appreciate that this is a difficult period for members and firms due to the Coronavirus and that firms will be prioritising matters differently than they would in normal times.

We are therefore asking members and firms to contact the Professional Standards Department (PSD) if they are experiencing difficulty with submitting applications, annual returns or requested information. The PSD will work with all members and firms to agree appropriate solutions where delays are anticipated.

Staff in PSD are working from home in line with Government guidelines. We would therefore ask that all correspondence, including applications, are emailed to us. Please email applications to and annual return queries to

For further information, please access the Institute’s COVID-19 Hub.

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