Credit Controller

Full time role
Permanent role
Role based in Chartered Accountants House, Dublin

Chartered Accountants Ireland (The Institute) is a membership body representing 28,500 influential members throughout the globe. Our role is to educate, represent and support our members. Our members work in senior positions in practice and industry. We are committed to restoring confidence at every level of the economy. We work with governments and businesses to raise awareness of the importance of sound financial advice.

Institute Values

The Institute seeks to ensure an environment based on its values of Innovation with Ambition, Collaboration for Impact, Speed and Simplicity, Trust, Inclusion, and For Tomorrow, For Good. Candidates should be able to demonstrate how these may apply to them in the role for which they are applying and how their previous experience is relevant to them. 

We are looking for an experienced Credit Controller to join our dynamic and fast paced finance team, this permanent full-time position is based in the Dublin office and reports to the Financial Accountant.

The Role:

The credit controller will ensure the collection of the debtor account balances is done in an efficient and timely manner to optimise cash flow and minimise bad debt risk.

This job will include all aspects of credit control and will involve a close working relationship with various department heads.  An important deliverable is maintaining positive relationships with members and customers.

Key responsibilities

  • Proactively managing collections for approximately 1,200 accounts (the majority of which are Institute member firms) using the existing chase path
  • Maintaining collections performance within individual/team KPI’s each month
  • Ensuring that collections processes are adhered to and improving processes
  • Continuous improvement of collections process and performance through regular ledger reviews
  • Reporting on all aspects of debt collection
  • Maintaining an appropriate level of contact with customers/members
  • Monitoring of payment terms. Ability to address any payment delays in a systematic while recognising the most debtors are also member firms
  • Liaising with business departments to ensure invoicing related queries are dealt with in a timely manner
  • Cover monthly payroll processing when necessary (annual leave cover), including the preparation of monthly payroll for all staff and lecturers in ROI and NI, working with the HR department for monthly payroll reporting sign-off
  • Dealing with day-to-day queries on employee payroll and benefit related queries

Personal profile

  • A minimum of 2 years’ credit control experience is essential
  • Previous experience using Payroll systems (Sage experience an advantage)
  • Excellent communication and interpersonal skills and ability to work as part of a team and across business departments
  • Goal and detail orientated with a proven track record of consistently meeting strict deadlines
  • Demonstrate ability to manage performance to agreed targets
  • Strong computer skills including MS Office, particularly Excel
  • A positive team player who can multi-task and respond to changing priorities
  • Understanding of payments directive would be beneficial 

How to apply:

Applications, including curriculum vitae, should be sent directly via email to or alternatively be sent via post to:

Human Resources
Chartered Accountants Ireland,
47 Pearse Street,
Dublin 2

Flexible work Arrangements

The Institute is seeking and encourages applications from experienced candidates who may be looking for flexible work arrangements. If such arrangements are being sought please bring these to the attention of your interviewer. 

Use and protection of your personal information.

The Institute will use the information which you have provided in this form to respond to your request or process your application and will hold and protect it in accordance with the Institute's privacy statement, which explains your rights in relation to your personal data.  By submitting this application acknowledge you have read our privacy statement.

Chartered Accountants Ireland is an equal opportunities employer


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