Digital Program Manager

Full time - Two year fixed term contract
Role based in Chartered Accountants Ireland, Dublin

Chartered Accountants Ireland is the largest and fastest-growing accountancy body in Ireland, with over 170 employees, 28,500 members globally and almost 7,000 students. It is part of a worldwide community of some two million professionals in 190 countries. Chartered Accountants Ireland is embarking on a new strategic direction, known as Strategy 24.

The Program Manager role will be placed within the digital first department and will report directly to the digital first director.  The digital first team consists of PMO Lead, Digital Change Lead, Digital Transformation Lead, Business Analyst, QA Lead and Enterprise Architect. The role will involve close collaboration across the organisation.

The role

We are looking for a Program Manager to manage a portfolio of business and technology projects within our organisation-wide program of change across all divisions. It is a pivotal role which has high visibility and influence and is critical to the successful delivery of our business and digital transformation.

Our Digital Strategy is underpinned by several newly established IT functions, namely: Quality Assurance, Infrastructure (Environments), IT Operations and Business Analysis. We have invested considerably in the establishment of these services using best in class practices. We are looking for candidates who can leverage the new methodology and processes as well as bringing their own thought leadership and expertise to the role.

Program Manager Key responsibilities

  • Can independently manage a portfolio of projects of varying sizes and complexity
  • Proficiency in MS-Project & other MS office suite of products (Power Point, Excel, Word, Visio)
  • Proficiency in reporting project progress through dashboard presentations, project metrics, trend analysis, executive reporting
  • Working experience in Enterprise PMO (EPMO) / PMO organisation structure and knows project management best practices
  • Self-starter with strong communication, presentation, relationship building and strategic planning skills
  • Strong time management, goals setting and task prioritisation abilities
  • Minimum requirement of bachelor’s degree in Computer Science, IT or a related field
  • Experience in managing full SDLC projects (in comparison to non-IT, hardware, networking, or medical device integration kind of projects)
  • Project Management Professional (PMP) Certified

Specific Accountabilities - Project Portfolio Management

  • Managing project portfolio budgets and managing related risk exposure
  • Works closely with the project managers to train and support them on the development of project plans and work orders
  • Ensure accurate financial forecasts are developed monthly
  • Ensures that the appropriate expert and required staff resources together with project tools and methodologies are assigned and employed by the Project Lead(s). This includes the appropriate mix of internal own-staff, sub-contractor personnel and 3rd party vendors
  • Performs the role of overseer to projects within the portfolio, ensuring deliverables are achieved on a timely basis and project reporting to the customers conform to schedules and contents
  • Provides project-specific direction and guidance to Project Leads
  • Integrates accountable portfolio activities with those of other portfolios thereby creating a seamless Digital First experience for the rest of the organisation
  • Participates in cross-portfolio planning and governance activities to minimize, mitigate or eliminate conflicts
  • Provides oversight and a point of escalation for some third-party vendors involved in the delivery of the projects in the portfolio
  • Resolves concerns with supplier delivery of services and, should these be escalated, keeps the Digital First Director informed throughout
  • Ensures that knowledge transfer commitments are completed while identifying skill improvement opportunities for project staff
  • Provide recommendations related to project delivery

Competencies:

  • Demonstrated leadership and people management experience
  • Portfolio and Project Management experience including delivery of digital platforms
  • Ideally, Agile trained with the ability to introduce agile ways of working into an organisation
  • PMP or Prince2 certification
  • Service Delivery Management experience is a plus
  • ITIL certification is a plus

Technical Knowledge:

  • Experience in Enterprise Application projects
  • Experience in Digital Enablement projects
  • Experience implementing technical infrastructure projects
  • Experience working with Microsoft 365 collaboration platform
  • Experience in application migration projects (on-Prem to Cloud/Azure)

 

Demonstrated Leadership and People Management Skills:

  • Analytical thinking – ability to understand a situation by segmenting and tracing implications step by step
  • Client -Service Orientation – desire to help or serve others, to meet their needs
  • Developing Others – takes action to foster the long-term learning or development of others
  • Impact and Influence – able to persuade, convince, influence or impress others
  • Listening, Understanding and Responding – ability to accurately listen, understand and respond appropriately when interacting with individuals and groups
  • Team leadership – ability to take a role as leader of a team or other group
  • Teamwork – able to work with others as part of a team, as opposed to working separately or competitively.

How to apply:

Applications, including curriculum vitae, should be sent directly via email to hr@charteredaccountants.ie or alternatively be sent via post to:

Human Resources
Chartered Accountants Ireland,
47 Pearse Street,
Dublin 2


Chartered Accountants Ireland is an equal opportunities employer.

Chartered Accountants Ireland (“The Institute”) is a membership body representing over 26,000 influential members throughout the globe. Our role is to educate, represent and support our members.

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