In March 2024 HMRC delivered the IT functionality which allows taxpayers to directly register for the VAT Import One Stop Shop (IOSS) system in Northern Ireland, the HMRC system which allows business to report and pay VAT on imports of low value goods to consumers in the EU, Northern Ireland, or both. HMRC is now working on the second phase of delivery of its IOSS system which will allow agents to register and act on behalf of businesses. HMRC is seeking agent volunteers to participate in testing during phase 2, a unique opportunity to help shape delivery in this phase.
The role of a VAT IOSS agent/intermediary is to fulfil the VAT reporting and payment obligations on behalf of businesses who are involved in business to consumer imports of low value goods into the EU and Northern Ireland.
HMRC is seeking support to develop its VAT IOSS intermediary service and would benefit from end-user feedback on the prototype designs. HMRC has provided a high-level overview of what would be expected from participants.
HMRC is looking for Northern Ireland based agents/intermediaries. Volunteers will be participating in one to one moderated MS Teams sessions with HMRC’s implementation team. Sessions are expected to be one hour in length and timings will be flexible to suit participant availability. Participants will be required to sign a consent form to take part which will also include an agreement not to disclose any information relating to the project and their participation.
The objective is to test and gather feedback on the digital prototypes of the VAT IOSS agent service including the registration, return filing, and payment journeys to ensure that these meet user’s needs. Sessions are expected to commence from this month onwards.
The ask from HMRC is whether you would be willing to take part in this user research to support them with delivery of phase 2. Email tax@charteredaccountants.ie if you would like to participate or require more information.
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