Revenue has released its Q1 2026 service delivery report, providing data and insights on real-time reporting, taxpayer access to online information, and direct interactions initiated by taxpayers during the quarter. The report outlines that 829,029 PAYE taxpayers filed income tax returns through MyAccount and 100,987 tax returns were filed via ROS. A total of €4.2 billion was repaid by Revenue.
In terms of online inquiries, the report confirms that 689,480 MyEnquiries were received by Revenue in quarter one with details of the estimated response time being applied in 106,148 cases. The report outlines that the estimated response time was met or exceeded in 65.5 percent of the responses.
A total of 440,711 calls had the ‘hold my place in queue’ service available with the report confirming that 17 percent of the relevant callers availed of the service.
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