Booking Information
Once you have booked your course, you will receive an email with your booking confirmation. The steps you will need to follow to access your online course will arrive in a separate email within 48 hours of your order being processed.
Please be aware that participants will have access to this course for 120 days from the date of receiving access via email notification.
Course Overview
Digital transformation is a huge opportunity and can enhance the efficiency of organisational operations. But too often great strategic plans are let down by poor implementation, underestimating risks or because the real issues at the heart of the business aren't addressed.
This course will help you to lift the bonnet of the business and understand how it can be transformed through a detailed understanding of the processes, products and services that are an organisation's life blood. The course looks at digitising the finance function as well as looking at how digital transformation can help improve how you serve and interact with your customers. Finally, you can explore new business models and find out how they can help your organisation increase customer engagement and boost market share and profitability.
In this course you will:
- Understand the importance of digitising internal
processes for improving organisational operations
- Recognise the risks involved in digital
transformation
- Explore the ways in which digital technology can help
you gain a better understanding of your customers and how this can lead to
more successful products and services
- Learn about the ways digital technology can be used to create highly engaged customers, increasing market share and profitability
Contact us
If you have any questions regarding this or any other CPD course or
requirements, please feel free to contact the team here or call us at (+353) 01 523 3930
Note for Legacy CPA Members
Members who joined Chartered Accountants Ireland following1 September 2024, please continue to book on the CPA Portal
here