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“Our new home is a place to teach, learn and share ideas”

Oct 06, 2022

A milestone move to new premises has laid solid foundations for future growth at Crowe Ireland, says Naoise Cosgrove, the firm’s Managing Partner

The recent move to new offices on Mespil Road marked an important milestone in the evolution of Crowe, the accountancy, tax and business advisory firm, founded 81 years ago in Dublin.

For Naoise Cosgrove, who has been Crowe’s Managing Partner since 2016, the move also signalled the start of an important new phase in the life of a firm with deep roots in Irish business stretching back to 1941.

“We have ambitious growth plans and a modern office that serves as a collaborative and social hub is essential to this,” Cosgrove says. “Our new home is a place to teach and learn, to share ideas and develop relationships that are central to our culture.”

For Cosgrove, who began his career with Crowe in 1999, the strength of this culture has also been at the heart of his own progression with the firm, spanning two decades in corporate finance.

“I see our culture as our greatest asset, and I think I was very fortunate at the outset of my own career to find myself at a firm with great people, and wonderful mentors. I have stayed with Crowe ever since,” he says.

The move to Mespil Road also represents a significant investment for the firm. “We had been at our previous office in Marine House further along the Grand Canal since 1978. It was time for a change,” Cosgrove says.

“Now, we have a best-in-class environment that allows our people to work collaboratively, share knowledge and ideas, and one that supports our hybrid working model. It is a very different workplace to the one JJ Bastow and Jim Charleton might have imagined when they founded this firm back in 1941, and it positions us for growth at a very exciting time.”

Deep roots

Originally known as Bastow Charleton, Crowe started life on Cavendish Row, working with cattle dealers attending weekly marts at the Dublin Cattle Market on Prussia Street.

The practice established a strong presence in the meat and metal sectors throughout the forties and fifties. When Jim Charleton passed away in the early 1960s, his brother Joe, a tax practitioner, took over his interest in the practice, becoming a driving force in its expansion in the decade that followed.

Bastow Charleton expanded further in the late eighties and early nineties, merging with Hogan Kenny Matthews and Clarke and Conroy O’Neill, both Irish firms.

In 1995, it joined forces with Horwath International, the global network, to service the needs of clients internationally, rebranding subsequently as Horwath Bastow Charleton and, more recently, as Crowe Ireland.

Newmarket Partnership, a specialist corporate firm, joined Crowe Ireland in 2014—followed, in 2015, by Newmarket Consulting, a boutique strategy and marketing consultancy business—and Phelan Prescott + Co, a Dublin-based accountancy firm, the following year.

As part of the Crowe Global network, the Dublin firm is one of over 220 independent accounting and advisory members in more than 130 countries worldwide. “Our services are pretty comprehensive. We provide tax, audit, corporate finance, consultancy and outsourcing services,” says Cosgrove.

“We work with private clients, sole traders and owner-managed businesses, alongside financial institutions, government agencies, not-for-profit, and multinational organisations.”

This broad spectrum is, says Cosgrove, a big part of what makes Crowe Ireland a vibrant organisation. “We have been around for a long time, and I think a lot of our success has been down to our focus on client service—on developing deep lasting relationships with clients and colleagues,” he explains.

“We have a holistic understanding of what their business is about. It’s not ever just about simply executing a task. It is about creating real value for them.”

Vision for growth

Notwithstanding the economic turmoil prompted first by the pandemic and, more recently, the war in Ukraine, Cosgrove is optimistic about the future. “There are clouds on the horizon—inflation, supply chain issues, and rising energy prices—but change is the one constant,” he says.

“The Irish economy has been performing well and you would like to think that gives us a strong foundation to move forward, whatever the wider circumstances. Growth through acquisition is something we are looking at. The last time we brought in another practice was in 2017.

“We would like to think there will be a level of consolidation in the market, which had maybe been slowed down by the pandemic, and that we will be playing an active role in that. Whether or not it happens in the next 12 months given global events is hard to say.”

Corporate finance

As well as his role as Managing Partner, Cosgrove also leads the corporate finance team at Crowe Ireland, specialising in the buying and selling of private companies, and acting for purchasers, sellers and funders.

“I have always had an interest in business, even back when I was growing up in Waterford. I had a very good accounting teacher at secondary school, and I really enjoyed the subject,” he says.

“I did a Business Degree at UCC and, from there, progressed into the world of accounting. I suspect, like many of my peers at the time, I didn’t necessarily know what accounting was all about—there were no accountants in my family—but I found I really enjoyed it.

“I trained with Deloitte, in an audit environment mainly. I was fortunate enough to have a number of secondments during those four years, and I was keen to get into corporate finance.”

In his corporate finance work with Crowe in the years since, Cosgrove has led transactions ranging from trade sales to private equity and MBOs, advising clients on strategy, valuations, joint ventures, finance negotiation, transaction structuring, and due diligence.

“I enjoy being involved in deals and transactions—being able to make an impact, maximise value and look to the future for the businesses I work with, rather than in the rear-view mirror,” he says.

Attracting talent

Crowe Ireland currently has 14 partners and employs 140 people—and the firm is continuing to grow, recently appointing Aidan Ryan as a director of its audit and assurance department. A Chartered Accountant, Ryan joins Crowe from Moore where he was Audit Director for three years, having joined the firm in 2008.

“We are very active in terms of recruiting at the moment across all departments—that is a constant,” says Cosgrove. “There is huge demand for talent. Everybody is feeling it. We get natural enquiry through the positioning we have in the market, through word-of-mouth and referrals. Attracting talent can still be challenging, however, and that has been exacerbated by COVID-19.

“Now more than ever, I think the culture of an organisation really matters. The world has become very transactional in terms of how people connect and communicate. We interact in a very scheduled way through Zoom and Teams calls. We log on, we log off. There isn’t necessarily much room in that for the spontaneous ‘watercooler moments’ that can help to establish and build working relationships in a more organic way.”

Crowe’s response has been to consciously create forums at its new Mespil Road premises that help people to feel more connected to the organisation and to each other, Cosgrove says. The office was officially opened last July by Minister for Finance Paschal Donohoe, TD.

“Our investment in our office has centred on creating an open, inviting space, to give people a sense of the wider organisation and their part in it,” says Cosgrove. “We know that people need a reason to come into the office now. For some, that’s about learning. For others, it is about social connection. These are the forums we’ve focused on to help people feel more connected to the organisation and to each other.”

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