How to get started on E-Assessment

Essentials for on-demand and Main Exam sittings

Students must ensure the following before sitting their E-Assessment exam:

  • Valid identification

    Students must ensure they have at least one of the following forms of identification on the day of the exam; a valid and in-date Passport/Drivers licence/government issued identification. Any other form of identification will not be accepted. All name(s) on the valid photo I.D must match exactly with the name(s) the student has registered with Chartered Accountants Ireland. When registering with ProctorU, please double check that the details provided match the I.D. If the student presents an expired Passport, Drivers Licence or government issued identification or a non-permitted identification, the student cannot sit the exam and will have to purchase a resit exam and reschedule for on-demand exams only (CAP1 DEBK and CAP1 Law). For main exam sittings, the student should contact the relevant exam executive.

  •  Environment

Students must ensure the environment they will be sitting their exam in is of an adequate standard. Students should plan to sit their exam in a private, quiet and well-lit space. The student must ensure their whole face is within the camera view. They will need to ensure the workspace is cleared, with non-permitted materials removed.  Students are permitted to have their mobile phone in the room with them. It must be kept out of reach and on silent. The online invigilator may call students if they experience issues during their exam.

  • Systems check

    It is strongly recommended students visit the ProctorU page prior to the exam session to test their equipment. This is accessed through the student portal; Current students » My enrolments. It is important that they confirm their equipment and selected environment will work for the exam. It is recommended the student click on the button that says “Test your Equipment" on the ProctorU homepage. The student must ensure they are using the current version of their browser and have downloaded the  ProctorU Chrome extension .Once a student books an exam session with the online invigilation system ProctorU, they will be sent a confirmation email and the ProctorU Chrome extension link can also be found here. Students can book exam time slots and dates for on - demand exams only. In addition, students must ensure they have a functioning microphone (some PC's have them built-in) and a functioning camera on their laptop / desktop.

System requirements

  • A compatible browser: Google Chrome (preferred) or Mozilla Firefox
Type Minimum Recommended
Web camera 640 x 480 resolution 1280 x 720 resolution
PC users Windows Vista Windows 10 (10 S mode is not supported)
Mac users OS X 10.5 or higher OS X 10.13 High Sierra
Internet download speed .768 Mbps 1.5 Mbps
Internet upload speed .384 Mbps 1 Mbps
RAM 1024 MB 2 GB
Ports 1935, 843, 80, 443, 61613, UDP/TCP 1935, 843, 80, 443, 61613, UDP/TCP

Systems/hardware not supported by E-Assessment

  • Google Chromebooks
  • Tablets (Nexus, iPad, Yab, Note, etc.)
  • Surface Pro or Surface RT
  • Linux operating system
  • Windows 10 in S mode or Surface RT
  • No running inside virtual machine. You will be asked to reconnect using your host operating system to take your exam

Practice Papers

Students will have access to practice exam papers before they sit their main exam. The timetable for when these papers will be available has already been sent to you and is also published on the website.  The Practice Papers will allow the student to become familiar with the question formats and the assessment platform before sitting their main exams. The Practice Paper exams will not be marked or invigilated. 

Exam on-boarding process for on-demand and Main Exam sittings

What to do on exam day?

First, the student should prepare the environment in which they plan to take their exam. The student’s workspace must be clear of unauthorised materials. The student must check if the examination scheduled is an open book or closed book examination before the exam begins. The student must ensure the location is quiet and free from interruptions. All non-religious head-wear, earphones, ear plugs and smart watches must be removed before commencing the exam process. Students must ensure all other applications / windows open on the laptop/desktop are closed out  before logging in to start their exams.

At least 5 minutes before the scheduled time of the exam, the student should log into their student portal, select ‘my enrolments’ and click on the relevant exam, e.g. Law exam or the DEBK assessment . They will then be directed to the ProctorU homepage, where they can select start once the time arrives.

 

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The on-boarding process for the exam will not affect the students examination time. ProctorU reservations remain active in the students account for 15 minutes past the scheduled time. If they have exceeded the 15 minute window, the student will not be able to sit the exam. If this is an on-demand exam, the student will have to re-schedule their exam. For main exam sittings, the student should contact the relevant exam executive. If the student fails to show for an exam session, this will be counted as an attempt. 

Students must ensure their laptop/desktop speaker is un-muted at all times during the exam.

Students will be brought through the on-boarding process. This includes an acceptance of the terms and conditions. The student will be asked to take a photo of themselves through their webcam, as well as a photo of their valid and in-date Passport/Drivers Licence or government issued I.D.

If a student wishes to use the bathroom during the exam, they must speak into the screen and state they are taking a bathroom break. 

Students are not permitted to open additional browsers or search the internet during the examination. All other browser windows will be locked down during the exam. If a student attempts to access additional internet browser, this will be flagged and logged. If a student persists with attempting to open an additional internet browser or is caught using non-permitted material within the examination environment, the exam may be voided. The students attempt will be marked as unsuccessful/ fail. This information will be forwarded to Chartered Accountants Ireland and will be dealt with by the relevant individuals/board/committee. If permitted, the student must reschedule the examination through their student portal and pay the re-sit fee.

Once the student has completed the exam within the allotted time frame, the student must click the complete assessment button. A further two notification boxes will appear to confirm the student wishes to complete and end their assessment. Their script will be submitted and sent for marking.

At the end of the students exam, after students  see the notice ‘successfully submitted to CAI’ please click on the ‘End Session’ button to close down the session and browser. Students will need to click the 'End Session' button once it has been stated by Cirrus that their script has successfully been submitted, to close down the invigilation session. 

If a student fails to complete the exam within the allotted time-frame, the exam screen will timeout and the script will automatically be submitted.


How does on-boarding work?

Students must ensure their environment is private, quiet and well lit. Students must have their valid and in-date government issued I.D. Students must ensure that all non-permitted items are removed from the workspace. It is best if the workspace is as clear as possible. The student should also disconnect any external monitors from their laptops. It is advised that students place a ‘do not disturb’ sign on the door to prevent interruptions. Students must ensure the network they are using does not contain 'Firewalls' that may prevent  ProctorU invigilation extension or the camera on the laptop/desktop from working. Students should avoid using 'Guest Wi-Fi networks, as this may cause the Firewall issue. 

Once the student has completed the exam/assessment, some training firms have requested that the student should remove the ProctorU extension. This is done by right-clicking on the 'Blue owl' icon and selecting 'Remove from Chrome'. Please ensure that the ProctorU Chrome extension is downloaded again before taking the next exam. 

Issues

  • Disconnected from an exam

    If a student gets disconnected from the exam, they will need to close their exam and their internet browser. Students must ensure that all windows are closed out properly.  Once Wi-Fi connection is back / fixed, the student will have to log back into their student portal to ‘My Enrolments’ and click the exam they are currently sitting. This will bring the student back to the ProctorU homepage and they will see a ‘Reconnect’ button.
  • Once the student clicks this they will be reconnected to the ProctorU exam session. The student will have to go through the environment check once again to ensure their exam environment is secure. Once the student passes the environment checks, the student will be granted access again to their exam. The questions answered up to the point of disconnection will be saved so the student will lose none of the work they've already done. They will continue the exam as normal and submit the exam by clicking the ‘Complete Assessment’ button.
    If a student becomes disconnected from their exam, the exam time will not be paused. Students should reconnect to the exam as soon as possible.
  • If students are having difficulty reconnecting to their exam, use the 'Live Chat' for assistance.  
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  • Technical issues during exam

    If a student experiences technical difficulty during an exam, the online invigilator may contact the student by phone. ProctorU, the online invigilation platform also have 24/7 technical assistance available. Students can also access technical support before logging into take their exam.

    ProctorU have Live support and is readily available if students are having trouble getting connected to their exam or other issues preventing students from taking or continuing with their  exam.


    The online invigilator will also have the student's phone number. Students are permitted to have their mobile phone in the exam room; however, this must be placed away from their desk and kept on silent mode.

    Students must ensure that their contact details are up-to date on their student portal as this contact number will be used if you experience technical difficulties.

Apply for reasonable accommodation for exams

In advance of the main exams in August and September 2020, any student requiring reasonable accommodation must apply to the Disability Officer before close of business on Friday 26 June, 2020.

Students may apply for reasonable accommodation on the basis of a disability (physical/learning) or a temporary impairment. 

Students who wish to apply for reasonable accommodation must complete the reasonable accommodation application form and return it to the Disability Officer at least eight weeks before their first exam/interim assessment.

Students must provide, with their completed application form, up to date, original supporting medical evidence to support their application. No photocopies or scanned evidence will be accepted. The application must be posted, as emailed applications will not be accepted.