Booking with a Training Ticket
Once you have booked your course, you will receive an email with your booking confirmation. The steps you will need to follow to access your online course will arrive in a separate email within 48 hours of your order being processed.
Please be aware that participants will have access to this course for 120 days from the date of receiving access via email notification.
Course Overview
Extensive research shows Emotional Intelligence (EI) is crucial for creating and developing meaningful relationships. But what is meant by EI and how can you improve your EI skills?
This course will guide you through the basics of EI and identify the role your emotions have on your performance. It looks at how you can improve your EI through self-awareness and self-reflection. Once we have a better understanding of ourselves, we can understand the emotions and build rapport with those around us, helping to create and sustain professional relationships.
In this course you will:
- Understand the basics of Emotional Intelligence (EI)
and its importance in your role as an accountant
- Discover the importance of self-awareness and
self-reflection and the benefits these can have on your performance
- Identify the difference between thoughts, emotions
and moods
- Understand the importance of building rapport when
developing relationships
- Discover the importance of empathy and how to use it in a professional environment
Contact us
If you have any questions regarding this or any other CPD course or
requirements, please feel free to contact the team here or call us at (+353) 01 523 3930
Note for Legacy CPA Members
Members who joined Chartered Accountants Ireland following1 September 2024, please continue to book on the CPA Portal
here
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