Emotional Intelligence


This course helps you develop your EI skills by exploring what EI involves and the role it plays in understanding emotions and building rapport to develop stronger relationships.

This course is provided by a third party provider accountingcpd.net and the fee charged is exclusive of VAT.  Training tickets are not applicable on this product. 

Venue details:  
Online, ,
Start date & time:  
01 January 2019 00:00
End date & time:  
01 January 2022 00:00
By registering for this course you have accepted the terms and conditions
CPD hours:  
Speaker details
First nameLast name
AccountingCPD. net


Product type:  
CPD online course
Leadership and personal effectiveness

Extensive research shows Emotional Intelligence (EI) is crucial for creating and developing meaningful relationships. But what is meant by EI and how can you improve your EI skills?

This course will guide you through the basics of EI and identify the role your emotions have on your performance. It looks at how you can improve your EI through self-awareness and self-reflection. Once we have a better understanding of ourselves, we can understand the emotions and build rapport with those around us, helping to create and sustain professional relationships.

Course overview 

  • Understand the basics of Emotional Intelligence (EI) and its importance in your role as an accountant
  • Discover the importance of self-awareness and self-reflection and the benefits these can have on your performance
  • Identify the difference between thoughts, emotions and moods
  • Understand the importance of building rapport when developing relationships
  • Discover the importance of empathy and how to use it in a professional environment