Digital Transformation of Processes, Products and Services


This course explores how to transform your organisation through a detailed understanding of your processes, products and services.

This course is provided by a third party provider and the fee charged is exclusive of VAT.  Training tickets are not applicable on this product. 

Venue details:  
Online, ,
Start date & time:  
01 January 2019 00:00
End date & time:  
01 January 2022 00:00
By registering for this course you have accepted the terms and conditions
CPD hours:  
Speaker details
First nameLast name
AccountingCPD. net


Product type:  
CPD online course
Leadership and personal effectiveness

Digital transformation is a huge opportunity and can enhance the efficiency of organisational operations. But too often great strategic plans are let down by poor implementation, underestimating risks or because the real issues at the heart of the business aren't addressed.

This course will help you to lift the bonnet of the business and understand how it can be transformed through a detailed understanding of the processes, products and services that are an organisation's life blood. The course looks at digitising the finance function as well as looking at how digital transformation can help improve how you serve and interact with your customers. Finally, you can explore new business models and find out how they can help your organisation increase customer engagement and boost market share and profitability.

Course overview 

  • Understand the importance of digitising internal processes for improving organisational operations
  • Recognise the risks involved in digital transformation
  • Explore the ways in which digital technology can help you gain a better understanding of your customers and how this can lead to more successful products and services
  • Learn about the ways digital technology can be used to create highly engaged customers, increasing market share and profitability