Booking with a Training Ticket
Once you have booked your course, you will receive an email with your booking confirmation. The steps you will need to follow to access your online course will arrive in a separate email within 48 hours of your order being processed.
Please be aware that participants will have access to this course for 120 days from the date of receiving access via email notification
Course overview
There are many performance measures available – literally hundreds. We call them key performance indicators (KPIs). But they can't all be "key" and they are not all equally useful, especially not to small and medium sized businesses. SMEs require KPIs that are easy to measure and easy to understand and that provide valuable information about how to effectively run the business.
Now enhanced with additional case studies and video interviews with the author, this course is about performance measures that work for micro, small and medium-sized enterprises (SMEs). The course provides a straightforward method of performance monitoring that allows problems to be identified and addressed.
This course will enable you to:
- Establish the framework and the tools you need for
managing performance in SMEs
- Understand the most important KPIs for customer
performance and employee performance
- Develop a set of KPIs for your SME to measure the
effectiveness and efficiency of the business
- Be confident about KPIs to measure SME financial
performance
- Whittle down your KPIs to the ones that really matter
Contact Us
If you have any questions regarding this or any other CPD course or requirements, please feel free to contact the team here or call us at
(+353) 01 523 3930
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