Revenue is aware that its online services are not suitable for some taxpayers due to either ability or access issues. To assist taxpayers that cannot use its online services, an Access Supports Marker is available to taxpayers on an opt-in basis. This marker will be applied where taxpayers advise that they have a need for additional supports and assistance in managing their tax affairs.
Guidelines for the application and use of the Access Supports Marker for taxpayers who have difficulty in accessing Revenue's digital services are contained in a new Tax and Duty Manual recently published by Revenue.
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