HMRC have notified us by email of planned upgrades to some IT as a result of moving systems to cloud-hosting. These interruptions are expected to commence from today, midday Friday 23rd June, to 9am on Monday 26th June. As a result, a number of digital services and helplines will be either fully unavailable or have limited functionality. Agents are advised that the Agent Dedicated Line will be closed during this time period. The email from HMRC is below.
“IT upgrade over the weekend of 23 to 26 June
We will be making planned upgrades to some of our IT, moving our internal systems that support tax for individuals to cloud-hosting from midday on Friday 23rd June until 9am on Monday 26th June to make them more resilient, reliable and secure.
This means that some of our digital services and helplines that depend on this infrastructure will be either fully unavailable or have limited functionality during migration.
Helplines
Some customer helplines will be unavailable on Friday afternoon, including National Insurance and PAYE helplines. For other helplines relating to tax for individuals, our advisers may only be able to provide general advice.
Digital services
The following digital services will be unavailable over the weekend while we carry out this work. Customers trying to access these services over this period will see a message to say the service is unavailable.
|
Check Your State Pension
|
|
Child Benefit
|
|
Claim a Tax refund
|
|
Class 2 National Insurance
|
|
Company Car
|
|
Employee Expenses
|
|
Help to Save
|
|
Marriage Allowance
|
|
Medical Benefits
|
|
PAYE Check Your Income Tax Service
|
|
Pensions Lifetime Allowance
|
|
Repayments
|
|
Tax Calculation
|
|
Trusted Helpers
|
Details of services affected can also be found on our service availability pages on GOV.UK.
Agent Dedicated Line
The Agent Dedicated Line will be closed from midday on the afternoon of Friday 23rd June and reopen at 9.00am on Monday 26th June.
We apologise for any inconvenience this may cause.”
LOADING...