• Current students
      • Student centre
        Enrol on a course/exam
        My enrolments
        Exam results
        Mock exams
      • Course information
        Students FAQs
        Student induction
        Course enrolment information
        F2f student events
        Key dates
        Book distribution
        Timetables
        FAE elective information
        CPA Ireland student
      • Exams
        CAP1 exam
        CAP2 exam
        FAE exam
        Access support/reasonable accommodation
        E-Assessment information
        Exam and appeals regulations/exam rules
        Timetables for exams & interim assessments
        Sample papers
        Practice papers
        Extenuating circumstances
        PEC/FAEC reports
        Information and appeals scheme
        Certified statements of results
        JIEB: NI Insolvency Qualification
      • CA Diary resources
        Mentors: Getting started on the CA Diary
        CA Diary for Flexible Route FAQs
      • Admission to membership
        Joining as a reciprocal member
        Admission to Membership Ceremonies
        Admissions FAQs
      • Support & services
        Recruitment to and transferring of training contracts
        CASSI
        Student supports and wellbeing
        Audit qualification
        Diversity and Inclusion Committee
    • Students

      View all the services available for students of the Institute

      Read More
  • Becoming a student
      • About Chartered Accountancy
        The Chartered difference
        Student benefits
        Study in Northern Ireland
        Events
        Hear from past students
        Become a Chartered Accountant podcast series
      • Entry routes
        College
        Working
        Accounting Technicians
        School leavers
        Member of another body
        CPA student
        International student
        Flexible Route
        Training Contract
      • Course description
        CAP1
        CAP2
        FAE
        Our education offering
      • Apply
        How to apply
        Exemptions guide
        Fees & payment options
        External students
      • Training vacancies
        Training vacancies search
        Training firms list
        Large training firms
        Milkround
        Recruitment to and transferring of training contract
      • Support & services
        Becoming a student FAQs
        School Bootcamp
        Register for a school visit
        Third Level Hub
        Who to contact for employers
    • Becoming a
      student

      Study with us

      Read More
  • Members
      • Members Hub
        My account
        Member subscriptions
        Newly admitted members
        Annual returns
        Application forms
        CPD/events
        Member services A-Z
        District societies
        Professional Standards
        ACA Professionals
        Careers development
        Recruitment service
        Diversity and Inclusion Committee
      • Members in practice
        Going into practice
        Managing your practice FAQs
        Practice compliance FAQs
        Toolkits and resources
        Audit FAQs
        Practice Consulting services
        Practice News/Practice Matters
        Practice Link
      • In business
        Networking and special interest groups
        Articles
      • Overseas members
        Home
        Key supports
        Tax for returning Irish members
        Networks and people
      • Public sector
        Public sector presentations
      • Member benefits
        Member benefits
      • Support & services
        Letters of good standing form
        Member FAQs
        AML confidential disclosure form
        Institute Technical content
        TaxSource Total
        The Educational Requirements for the Audit Qualification
        Pocket diaries
        Thrive Hub
    • Members

      View member services

      Read More
  • Employers
      • Training organisations
        Authorise to train
        Training in business
        Manage my students
        Incentive Scheme
        Recruitment to and transferring of training contracts
        Securing and retaining the best talent
        Tips on writing a job specification
      • Training
        In-house training
        Training tickets
      • Recruitment services
        Hire a qualified Chartered Accountant
        Hire a trainee student
      • Non executive directors recruitment service
      • Support & services
        Hire members: log a job vacancy
        Firm/employers FAQs
        Training ticket FAQs
        Authorisations
        Hire a room
        Who to contact for employers
    • Employers

      Services to support your business

      Read More
☰
  • Find a firm
  • Jobs
  • Login
☰
  • Home
  • Knowledge centre
  • Professional development
  • About us
  • Shop
  • News
Search
View Cart 0 Item

News

  • Home/
  • News
☰
  • News
  • News archive
    • 2024
    • 2023
  • Press releases
    • 2025
    • 2024
    • 2023
  • Newsletters
  • Press contacts
  • Media downloads

PwC NI: putting its people first (Sponsored)

Mar 26, 2021
PwC Northern Ireland’s Emma Murray explains why she’s looking forward to returning to work in the firm’s brand new nine-storey headquarters and helping local businesses get back on track.

Coming back to work after having my baby to a world that had been transformed because of COVID-19, of course I found that so much had changed. But what will always be the same is the importance of actually being together, and I can’t wait until we are,” says Emma Murray, Audit Partner at PwC in Northern Ireland.

And in a few short months, Emma will be joining her colleagues in Belfast as the firm opens new headquarters in the city centre, a multi-million-pound investment by the UK firm that underlines its commitment to local talent and businesses.

“Merchant Square is a transformative investment because we’ve been focused from the start on ensuring that collaboration will be at the heart of everything we do, from our people to our clients and our Place & Purpose partners,” says Emma.

“After a year of being apart, we value more than ever the impact of working together, the spark of conversation that sets ideas flowing. In audit, one of the most important things we do is support the training and career development of our teams, and that happens best in person rather than over a video call.”

The way PwC supports its staff is front and centre in its new headquarters. For a start, the nine-floor building will have a dedicated wellbeing space fitted with meditation pods, space for exercise classes like yoga and pilates, and treatment rooms to accommodate manicurists or physiotherapists. It is also evident in how it has further invested in its people through the Digital Academy programme, which trains participants in new technologies focused on data analytics, visualisation, and automation.

“It’s hard to know how we would have managed the last year without technology. If there were any questions about the sense of investing so heavily in technology before the pandemic, there isn’t any more. The firm was ahead of its time in understanding why staff needed access to the best technology, to the point where we were able to pick up our laptops on the last day in the office and start working from home almost seamlessly,” Emma adds.

“How we audit has changed as a result of COVID-19. As a result of the technology holding up so well, we have been able to conduct audits remotely. It was a culture shock in many ways at the start as there was always such a heavy reliance on being present at a client site to validate source documents and be close to client teams. But we’ve been able to demonstrate how we can do much of this through secure online portals for collecting client data and information and connecting with group teams worldwide where there would have been an expectation for a physical visit to overseas locations.
However, as the saying goes, nothing beats being there – but at least we have developed a way of working that gives us more options and, indeed, more flexibility.

“For years, we innovated how we audit, using smart technologies to extract data remotely, to analyse it, and to enable our clients to drill down into it where appropriate. We always look for new technology-enabled solutions, but we’ll never underestimate the importance of having the very best-trained people to be in charge,” Emma continues.
The firm often states that its most important asset is its people, which is very clear as it prepares for a return to the office. Surveys have revealed that, while some firms are transitioning to a permanent ‘work from home’ culture, PwC staff plan to use the office between two and four days a week.

“There’s a culture that people embrace in the firm. I’ve spent my entire career here, so clearly there’s a lot to commend it. But it’s been incredible how much focus has been placed on supporting each other during this time. The leadership recognises mental health as a business-critical issue; if we’re not healthy, how can we be effective? So we’ve had things like a year-long subscription to a mental health app, firm-wide live streams to discuss resilience and topical issues that impacted people over the year, and access to mental health counsellors through our health plan,” says Emma.

“We also created a way that empowered people to take time out during lockdown if they had caring responsibilities, with a new time code. Things like this, which people spent much time researching and developing, spoke volumes to our people about how they were valued,” she continues.

“In many ways, I’m not surprised at all. I was promoted while I was pregnant, which would be unexpected in many other places. But it was never a problem here. So far from feeling like being in the office is a drag, I see people who look forward tobeing back with colleagues and friends, particularly in our brand new headquarters.”

In recent weeks, PwC revealed that Northern Ireland is the best place to live and start a business, according to the Future of Government survey of 4,000 people in the UK. The team, led by Kevin MacAllister, is working with companies of all sizes in the local market.
According to Emma, getting the next couple of years right for business is the most important thing the firm can do. “I became an accountant because I was inspired by our entrepreneurs, and I still am. I’ve been there with the owners who have faced difficult times, and I admire the passion to turn it around. I love to see businesses bring in fresh things, new money, nurture talent – helping to make it a good place to live and work. For me, it’s much more than a job. It’s personal.”

Emma Murray is Audit Partner at PwC Northern Ireland.

The latest news to your inbox

Please enter a valid email address You have entered an invalid email address.

Useful links

  • Current students
  • Becoming a student
  • Knowledge centre
  • Shop
  • District societies

Get in touch

Dublin HQ

Chartered Accountants
House, 47-49 Pearse St,
Dublin 2, D02 YN40, Ireland

TEL: +353 1 637 7200
Belfast HQ

The Linenhall
32-38 Linenhall Street, Belfast,
Antrim, BT2 8BG, United Kingdom

TEL: +44 28 9043 5840

Connect with us

Something wrong?

Is the website not looking right/working right for you?
Browser support
CAW Footer Logo-min
GAA Footer Logo-min
CCAB-I Footer Logo-min
ABN_Logo-min

© Copyright Chartered Accountants Ireland 2020. All Rights Reserved.

☰
  • Terms & conditions
  • Privacy statement
  • Event privacy notice
  • Sitemap
LOADING...

Please wait while the page loads.