Programme content

Module/date Objective and topics 
 Module 1.1

 Introduction to leadership essentials

Objective: To provide an introduction to the concept of leadership and outline the key leadership trends in leadership today.              

Topics covered:
1. Introduction to leadership;
2. The difference between management and leadership;
3. Current trends in leadership.

Module 1.2
Communicating effectively

Participants will learn the skills to communicate more effectively with different types of people, enabling them to work more effectively with key stakeholders and colleagues. Participants will be able to adapt their communications approach to get effective results and approach decisions and change with this in mind.

Topics covered:

  1. Introduction to communications;
  2. Barriers to effective communications;
  3. Identifying your communication style;
  4. Key communication skills;
  5. Active listening;
  6. The art of reading body language.
 Module 1.3

 Personality typing

Objectives: Participants will gain an understanding into their own personality type and learn about other people's personality preferences, which is considered a powerful tool in leadership roles.

Topics covered:

  1. Introduction to the Myers Brigg Type Indicator (MBTI) personality preference tool;
  2. Understanding your own personality type;
  3. Communicating with other personality types;
  4. Personal action plan.
 Module 2.1


The art of influencing and persuasion

Objective: To provide participants with an insight into what drives influence and persuasion in a leadership context.

Topics covered:

  1. The laws of influence;
  2. Influencing models;
  3. Barrier and enabling beliefs to influencing;
  4. Influencing upwards;
  5. How to handle objections;
  6. The art of persuasion;
  7. Power and status.
 Module 2.2

Influencing skills

Objective: To provide participants with the background of how to broaden their range of techniques for influencing different types of people and understand psychological factors involved in persuading others, allowing them to influence more effectively.

Topics covered:

  1. Using your personality type as a tool to influence;
  2. Assertiveness skills and techniques;
  3. The power of saying "no";
  4. Emotional resilience;
  5. Resilience;
  6. Personal action plan.
 Module 3.1


Planning and preparing for presentations

Objective: To illustrate to participants the importance of planning and preparation in delivering a successful presentation. Learn how to research the audience and structure and tailor content accordingly.

Topics covered:

  1. Planning and preparing for presentations;
  2. Getting to know your audience;
  3. Content of presentations.
 Module 3.2 
 Delivering presentations successfully

Objective: To gain an insight into the essential skills required to present and deliver high impact, meaningful presentations that achieve results. Tips and practical strategies will allow participants to continue to improve how they present business information in their organisations.

Topics covered:

  1. Presentation delivery;
  2. Engaging and connecting with your audience;
  3. Delivering the "hook";
  4. How to own the room;
  5. Presentation delivery;
  6. Presenting with PowerPoint;
  7. Dealing with difficult topics;
  8. Improvisation techniques;
  9. Closing with impact;
  10. Personal action plan.
Module 4.1


Understanding and planning the negotiation process

Objective: To develop a clear understanding of the process and phases of negotiation and ways to build win-win solutions for all those involved in the negotiation process.

Topics covered:

  1. The 3-phase negotiation process;
  2. Distributive and integrative bargaining;
  3. Bargaining tactics and techniques;
  4. Negotiation models and frameworks;
 Module 4.2  

Negotiation skills and successful execution

Objective: To provide participants with a background to their own negotiation and conflict style and to equip them with the knowledge and skills to prepare and execute a successful negotiation.

Topics covered:

  1. Negotiation strategies and skills;
  2. Dealing with difficult personalities;
  3. Dealing with your emotions;
  4. Conflict management;
  5. Ethics and negotiation;
  6. Personality and gender in negotiations;
  7. Closing the negotiation;
  8. Personal action plan.