Julia Rowan answers your management, leadership and team development questions Q: My team is positive, proactive and eager to learn more. My company doesn’t invest much in training and won’t give me a budget because ‘nothing is broken’. How can I keep them motivated? There is a lot you can do to motivate and upskill your team. First, think about how you would describe your team. Is it strategic? Independent? Collaborative? The words you select will guide the way you direct them. The next step is to consider the way you engage with your team. Set yourself up so that your conversations become a learning experience. Coach and listen. Trust the team enough to share your challenges and see what ideas they have. Here are a few ideas to get started: Start a pool of resources – books, articles, podcasts, webinars – where everyone is able to access the same material. Schedule protected time to discuss and share ideas, allowing team members to choose the material and chair the discussion. Organise an away day (even if you are on company premises) and scope out a small number of business projects that will move the team forward and give them learning opportunities. Small groups could work on individual projects and report back regularly to the wider team, making sure that all retain ownership. Ask them to report back on the ‘what’ (what we are doing), the ‘how’ (the process) and the learning (what went well and what could be improved on). Make your team meeting a place where people can share their learning about their everyday experience. This can be done in very simple ways: like opening with a ‘check-in’ (what are you proud of achieving this week? What has your biggest challenge been?), but also by asking team member to make presentations around projects, tasks or initiatives that they have undertaken, and sharing their learning. Seek out cross-functional projects that your team can get involved with.If you put together a business case with learning objectives, outputs and impacts, your company might give you a budget. Q: At meetings, my contribution is often overlooked, but I’m often the only person who has prepared. There is lots of aimless discussion. When my ideas are heard, they are often taken up but attributed to others. This is a common problem, very frustrating and exacerbated by online communication. To address the issue long-term, talk to the meeting owner, explain your challenge, and suggest that they do a ‘go-around’ from time to time, hearing from each individual. Meet the main movers and shakers one-to-one to discuss challenges and share ideas – this puts you on their radar. Some tactics: sit close to the Chair so that it’s easy to get their attention. Quieter people often contribute tentatively, in short sentences. Note the points you want to make so that you can be deliberate when you speak. I’ve devised a structure that quieter clients have found useful: ‘Signal, State, Suggest’. Preface your contribution with a ‘signal’ that gets people’s attention: “reflecting on what I’ve heard, there are two ways to tackle this”. State (give your input): “we could either do A or B”. Suggest (a way of moving on): “Given current circumstances, I suggest we”. It’s not easy to enter the melee– but your meetings will be better for it. If you read one thing... Coaching for Performance – The Principles and Practice of Coaching and Leadership by Sir John Whitmore. An accessible and practical book about coaching. The updated 25th anniversary edition has recently been published. Busy managers often direct. Coaching creates a conversational space for learning through everyday experience.

As the year draws to a close, we talk to three members about the challenges of the past 12 months and their hopes for the future Pamela McCreedy Chief Operating Officer Police Service of Northern Ireland The most recent economic forecasts make for sobering reading—a perfect storm of powerful geo-political and economic currents ushering in a period of profound economic uncertainty and, most likely, recession.  Combined with the most recent Northern Ireland Fiscal Council report, which points to a perilous public finance landscape and a growing cost-of-living crisis, it is perfectly understandable that hope and optimism are in short supply. Reform of Northern Ireland’s public sector has been a matter of significant discussion for decades, but the public finance landscape will necessitate a return to difficult first principle discussions about how we operate public services, to what standard and how these might be prioritised. There is a consensus that painful choices lie ahead. In stark choices, however, there are also opportunities. Service redesign, especially on the scale the public sector will need to embrace, often offers a chance to think and do things differently. In my own organisation, which faces unprecedented budgetary pressures, we have embarked on a demand and capacity analysis. While the circumstances necessitating this innovation are regrettable, it will provide a more evidence-based, outcomes-orientated approach to policing service delivery. But there are chinks of light that leaders can cling onto when looking ahead to next year. In the first quarter of 2022, Northern Ireland’s economic output was at a 15-year high. According to the Northern Ireland Statistics and Research Agency, over the last three years, we have grown strongly, with output up by 4.8 percent compared to GDP growth of 1.3 percent in the UK. This is not to diminish the challenges that lie ahead for families and local communities—rather, simply to make the point that, with the right combination of public policy and leadership, we can overcome these challenges and thrive as an economy and a society. This year has seen our society emerge from the most difficult public health crisis of our time. While we are glad to begin leaving that behind, perhaps one positive has been our renewed sense of concern for our neighbours and a reminder of the importance of people in any organisation.  As we emerge from one crisis, however, we enter another. Behind these stark economic indicators are real families who are struggling now, many of whom work in our respective organisations.  As we move into 2023, we will need to rediscover that sense of solidarity in helping our people through another crisis year. Brian Murphy Audit & Assurance Partner, Deloitte  It has been another year that wasn’t quite what we imagined it would be, as we spun from one crisis to the next. Looking towards the New Year, it’s clear uncertainty will once again prevail.  Inflationary pressures have resulted in weakening consumer and business sentiment. Of the 23 countries surveyed in Deloitte’s most recent Global Consumer Tracker, consumers in Ireland were the most concerned about inflation. We are in an energy supply crisis while the climate emergency continues to heighten. There’s no doubt that businesses are approaching the New Year with caution. Deloitte’s bi-annual CFO survey found that just 32 percent of CFOs are forecasting an increase in revenue over the next 12 months—down from 61 percent six months ago.  Businesses are also facing a huge talent shortage. In fact, according to the same survey, 96 percent of Irish CFOs feel that retaining and attracting the right talent is one of the biggest risks they will face in the coming year.  Through our work with clients, we are seeing more focus on upskilling the existing workforce and ensuring workplace settings and policies meet the needs of employees to help them navigate the changing terrain.  The pandemic implemented new ways of working that are here to stay, and I believe businesses that continue to offer employees flexible working patterns, and invest in programmes that meet employee needs, will stand out in the year ahead.  All this considered, there have also been great opportunities in the Irish business landscape this year. One of the highlights for me was taking the helm of Deloitte’s Best Managed Companies programme. What set our winning companies apart in 2022 were the innovations that allowed them to endure and drive profitability, a distinct focus on local communities, and putting people at the heart of their organisations. I expect and look forward to seeing this continue in 2023.   David W Duffy Co-founder and CEO, The Corporate Governance Institute We are facing a high level of global uncertainty. The challenges of post-COVID-19 recovery for businesses, like a possible recession, inflation and the war in Ukraine, are all contributing to feelings of uncertainty—not to mention the recent cryptocurrency meltdown.  As we head into 2023, our organisation is looking to build on what has been a very fast growth trajectory. To capitalise on this, we launched our first online and accredited Diploma in environmental, social and governance (ESG) in November, which has had a significant uptake globally. The challenge in 2023 will be identifying and addressing the risks to our business. Thankfully, we are developing a global footprint using a variety of distribution channels, which will diversify risk.  The other challenge for a fast-growing business is attracting and retaining talent. The tech slowdown can only help us. I think, in planning for 2023, organisations will need to be cautious and take as much risk off the table as is appropriate. Investment decision-making will be influenced by the variables in the environment they operate in, and many will only be made on the back of positive data. 2022 has been good to us in our second year of business. We have built a great and diverse team with an amazing culture. One of our key values is that everyone has a licence to think and experiment—and we back their judgement. So far, it’s working.

The roadmap for the EU Commission’s milestone Corporate Sustainability Reporting Directive is taking shape and now is the time to start preparing for a brave new era in non-financial reporting, writes Conor Holland With the Corporate Sustainability Reporting Directive (CSRD) now approved by the European Council, entities in the EU must begin to invest significant time and resources in preparing for the advent of a new era in non-financial reporting, which places the public disclosure of environmental, social affairs and governance matters (ESG) matters on a par with financial information. Under the CSRD, entities will have to disclose much more sustainability-related information about their business models, strategy and supply chains than they have to date. They will also need to report ESG information in a standardised format that can be assured by an independent third party. For those charged with governance, the CSRD will bring further augmented requirements. Audit committees will need to oversee new reporting processes and monitor the effectiveness of systems and controls setup. They will also have enhanced responsibilities. Along with monitoring an entity’s ESG reporting process, and evaluating the integrity of the sustainability information reported by that entity, audit committees will need to: Monitor the effectiveness of the entity’s internal quality control and risk management systems and internal audit functions; Monitor the assurance of annual and consolidated sustainability reporting; Inform the entity’s administrative or supervisory body of the outcome of the assurance of sustainability reporting; and Review and monitor the independence of the assurance provider. The CSRD stipulates the requirement for limited assurance over the reported information. However, it also includes the option for assurance requirements to evolve to reasonable assurance at a later stage. The EU estimates that 49,000 companies across the EU will fall under the requirements of the new CSRD Directive, compared to the 11,600 companies that currently have reporting obligations. The EU has confirmed that the implementation of the CSRD will take place in three stages: 1 January 2024 for companies already subject to the non-financial reporting directive (reporting in 2025 for the financial year 2024); 1 January 2025 for large companies that are not presently subject to the non-financial reporting directive (reporting in 2026 for the financial year 2025); 1 January 2026 for listed SMEs, small and non-complex credit institutions, and captive insurance undertakings (reporting in 2027 for the financial year 2026). A large undertaking is defined as an entity that exceeds at least two of the following criteria: A net turnover of €40 million A balance sheet total of €20 million 250 employees on average over the financial year The final text of the CSRD has also set timelines for when the Commission should adopt further delegated acts on reporting standards, with 30 June 2023 set as the date by which the Commission should adopt delegated acts specifying the information that undertakings will be required to report. European Financial Reporting Advisory Group In tandem, the European Financial Reporting Advisory Group (EFRAG) is working on a first set of draft sustainability reporting standards (ESRS). These draft standards will be ready for consideration by the Commission once the Parliament and Council have agreed a legislative text. The current draft standards provide an outline as to the depth and breadth of what entities will be required to report. Significantly, the ESRS should be considered as analogous to accountancy standards—with detailed disclosure requirements (qualitative and quantitative), a conceptual framework and associated application guidance. Readers should take note—the ESRS are much more than a handful of metrics supplementary to the financial statements. They represent a step change in what corporate reporting entails, moving non-financial information toward an equilibrium with financial information. Moreover, the reporting boundaries would be based on financial statements but expanded significantly for the upstream and downstream value chain, meaning an entity would need to capture material sustainability matters that are connected to the entity by its direct or indirect business relationships, regardless of its level of control over them. While the standards and associated requirements are now largely finalised, in early November 2022, EFRAG published a revised iteration to the draft ESRS, introducing certain changes to the original draft standards. While the broad requirements and content remain largely the same, some notable changes include: Structure of the reporting areas has been aligned with TCFD (Task Force on Climate-Related Financial Disclosures) and ISSB (International Sustainability Standards Board) standards – specifically, the ESRS will be tailored around “governance”, “strategy”, “management of impacts, risks and opportunities”, and “metrics and targets”. Definition of financial materiality is now more closely aligned to ISSB standards. Impact materiality is more commensurate with the GRI (Global Reporting Initiative) definition of impact materiality. Time horizons are now just a recommendation; entities may deviate and would disclose their entity-specific time horizons used. Incorporation of one governance standard into the cross-cutting standard requirements on the reporting area of governance. Slight reduction in the number of data points required within the disclosure requirements. ESRS and international standards By adopting double materiality principles, the proposed ESRS consider a wider range of stakeholders than IFRS® Sustainability Disclosure Standards or the US Securities and Exchange Commission (SEC) published proposal. Instead, they aim to meet public policy objectives as well as meeting the needs of capital markets. It is the ISSB’s aim to create a global baseline for sustainability reporting standards that allows local standard setters to add additional requirements (building blocks), rather than face a coexistence of multiple separate frameworks. The CSRD requires EFRAG to take account of global standard-setting initiatives to the greatest extent possible. In this regard, EFRAG has published a comparison with the ISSB’s proposals and committed to joining an ISSB working group to drive global alignment. However, in the short term, entities and investors may potentially have to deal with three sets of sustainability reporting standards in setting up their reporting processes, controls, and governance. Key differences The proposed ESRS list detailed disclosure requirements for all ESG topics. The proposed IFRS Sustainability Disclosure Standards would also require disclosure in relation to all relevant ESG topics, but the ISSB has to date only prepared a detailed exposure draft on climate, asking preparers to consider general requirements and other sources of information to report on other sustainability topics. The SEC focused on climate in its recent proposal. The proposed ESRS are more prescriptive, and the number of disclosure requirements significantly exceeds those in the proposed IFRS Sustainability Disclosure Standards. Whereas the proposed IFRS Sustainability Disclosure Standards are intended to focus on the information needs of capital markets, ESRS also aim to address the policy objectives of the EU by addressing wider stakeholder needs. Given the significance of the directive—and the remaining time to get ready for it—entities should now start preparing for its implementation. It is important that entities develop plans to understand the full extent of the CSRD requirements, and the implications for their reporting infrastructure. As such, they should take some immediate steps to prepare, and consider: Performing a gap analysis—i.e. what the entity reports today, contrasted with what will be required under the CSRD. This is a useful exercise to inform entities on where resources should be directed, including how management identify sustainability-related information, and what KPIs they will be required to report on. Undertaking a ‘double materiality’ analysis to identify what topics would be considered material from an impact and financial perspective—as required under the CSRD. Get ‘assurance ready’—entities will need to be comfortable that processes and controls exist to support ESG information, and that the information can ultimately be assured. The Corporate Sustainability Reporting Directive represents a fundamental change in the nature of corporate reporting—the time to act is now and the first deadline is closing in.

Companies preparing for the commencement of the Protected Disclosures (Amendment) Act 2022 in the New Year will need to overhaul whistleblowing policies and processes, but the effort will bring clear benefits, writes Gráinne Madden Encouraging people in an organisation to speak up about their concerns should be a no-brainer. Why would an organisation not want to know about a potential risk? Why would an organisation want an employee to feel the need to go to an external body, such as a regulator or the media, to highlight internal problems? International research repeatedly reinforces that there are two main reasons why people fail to speak up about their suspicions of wrongdoing. First, there is the fear of retaliation. Current Irish and UK law is seeking to address this by offering protection. The second reason people fail to speak up about their suspicions of wrongdoing in an organisation is fear of futility. This is the fear that nothing will be done, even if they do speak up—and this is why having clear policies and processes in place is so important.  The absence of a whistleblowing policy and process in an organisation will certainly send the message that the organisation does not really want to hear about any problematic issues that may exist or arise.  As it stands, in Ireland and the UK, workers are entitled to legal protection against dismissal, or other reprisal from their employer or colleagues, when disclosing concerns about certain issues. Until now, however—except in certain sector-specific areas—most organisations have not been required to put a whistleblowing policy or procedures in place, or to follow up on such disclosures.  The EU Whistleblowing Directive will, however, bring major changes to which organisations operating in EU jurisdictions must now respond. In Ireland, the Protected Disclosures (Amendment) Act 2022 will commence on 1 January 2023, giving effect to the EU Directive. New requirements for organisations There are several key additional requirements that will apply to organisations under the new Act, which are considered below. Employee thresholds For workplaces with more than 50 employees, there will be a requirement to have formal channels and procedures for receiving and, crucially, following up on disclosures. Workplaces with between 50 and 249 employees have until December 2023 to comply, and 250-plus employee workplaces must comply at commencement.  However, all organisations operating in certain sectors will be required to comply at commencement, even those employing fewer than 50 people. This includes:  public bodies; companies subject to EU laws in the areas of financial services, prevention of money-laundering and terrorist financing; transport safety; and protection of the environment (offshore oil and gas installations and operations only). The 2022 Act states that the Minister for Public Expenditure and Reform may, by order, reduce the threshold of 50 employees for specified classes of employers, subject to a risk assessment and public consultation.  Change of definitions and burden of proof Under the new Act, the scope of protected persons will be extended to include non-executive members, shareholders, volunteers, and ‘pre-contractual’ employees, such as candidates applying for a job during the recruitment process before the work-based relationship even begins. Further, retaliation will be more broadly defined. In respect of alleged detriment (be it an act or omission) caused to a person because of the making of a protected disclosure, the employer will have to prove that the detriment complained of was not in retaliation for, or because of, the person having made a protected disclosure.  Administration and staff Confidentiality regarding whistleblowing must be respected by all reporting systems and access to data by non-authorised staff prevented. For staff who are authorised, appropriate training must be given in respect of the handling of reports. Finally, records must be kept of all reports, as well as ensuring follow-up and feedback regarding these reports within certain timeframes.  Blending culture with policy The required process management will mean that many organisations will need to implement issue management systems. Simply having a policy and process in place isn’t, however, going to be an encouragement for nervous employees. Creating a culture in which people feel safe in speaking up—and feel that their concerns are welcomed—is far more important.  So, in addition to having a sound policy and process in place, what other steps should employers consider? Here are seven recommendations: Train managers and team leads to recognise when an issue could be a protected disclosure and, most importantly, to receive reports of potential issues in a calm and welcoming way. Word can spread very quickly about managers not being open to bad news. Think about how whistleblowing is discussed in the organisation and consider whether it is healthy or whether the narrative needs to be changed. Any pejorative language in connection with whistleblowing or speaking up needs to be identified and stamped out. The focus must be on recognising that people who bring risks to our attention are doing the organisation a great favour. It is worth highlighting that research demonstrates that the people who blow the whistle tend to be the most loyal employees who care greatly about the organisation. Ensure that the confidentiality regime is well- communicated and respected so that employees can be confident their identity will not become known if they disclose an issue. Do not become complacent if the whistleblowing policy is not used—rather than indicating a spotless organisation, it could be signalling a poor work culture where people either fear speaking up or just don’t care enough to bother. Remove any ‘good faith’ requirement from policies. The focus should be on the issue reported, not the motivation of the person reporting. Furthermore, there is no ‘good faith’ obligation under Irish or UK law or the directive. Make sure that penalisation is not tolerated. State this clearly in the whistleblowing and speaking-up policy, making sure there are clearly defined processes for reporting claims of penalisation and for following up on claims of penalisation. Provide feedback to a discloser on any action taken in response to their disclosure. The ability to do this will depend on the nature of the issue and the rights to confidentiality of other parties. At the very least, a discloser should be reassured that their concerns have been dealt with appropriately. It is likely that most organisations will need to overhaul their whistleblowing policies and processes in response to the Protected Disclosures (Amendment) Act 2022. The requirements may seem daunting, but help and advice on good practice is available. The benefits are clear, not just in terms of risk management and protection of brand and reputation, but also for the common good.

Brendan O’Hora reports on the findings of the 2022 All-Member Survey Research is conducted to discover new information or reach a new understanding of something, so the Institute’s biennial membership survey is crucial. These have been two years of significant change, and as a membership organisation, it has never been more important for us to act on the findings in a comprehensive, targeted way for the benefit of 31,000 members globally.  The survey was conducted in May and June with over 1,800 members by independent research agency, Coyne Research. This level of participation helps us to build a very accurate picture of the member experience and is much appreciated. It allows us to make the most of this opportunity to check in with members, and to ascertain how we will respond and act on the findings.  This year, we also conducted qualitative research via eight focus groups. This exercise gave us a deeper understanding of member sentiment and reinforced that we are operating in very unusual times.  The operating environment The pandemic may be in retreat, but its effects persist. An ongoing adjustment to hybrid working, declining levels of resilience after extended periods of pressure, and changing priorities among younger members, many of whom qualified or spent their early years in a virtual environment, have had an impact. Compounding this are growing cost-of-living pressures.  The top challenge emerging from the survey for businesses was, unsurprisingly, the competition for talent, up significantly on 2020. Following this is inflationary pressure and increased labour costs. What is resonating with members  Looking at our membership as a whole, the qualification is very highly regarded and a source of great pride. The letters mean a lot to our members, and that pride also extends to the robustness and quality of the education provided.  In reviewing the findings, Bernie Coyne at Coyne Research noted that members are broadly positive about the way the Institute has responded over the last two years to the pandemic.  She said: “As in previous years, members were invited to rate a range of services, based on their experience and degree of satisfaction, with sentiment remaining consistent. Over seven in 10 members rated the webinars and online CPD options as good, with a 20 percent increase in those who experienced them since 2020. The range of specialist qualifications was also rated highly, as was Accountancy Ireland magazine, the weekly Tax News circular, and the knowledge hubs on the Institute’s website.”  The research also pointed to an increase in the number of members who have communicated with the Institute by phone and email since 2020. Roughly seven in 10 rate their experience in communicating positively. While there was strong uptake of the virtual alternatives on offer during the pandemic, there is confidence in returning to face-to-face events. Indeed, the research points to a desire, particularly among younger members, to engage and learn about how they can make their membership work for them and derive the greatest value from it.  Consistent with many of our peers globally, we have seen drops in key member metrics, such as satisfaction and relevance as well as likelihood to recommend the qualification. While, unsurprising, given these unusual times, it is an important alert for the Institute that is already prompting action.   How we are responding to the findings In a changed external environment, and armed with considerable insights, our challenge now is to reposition how we engage with members, with a particular focus on younger members at the start of their career, to optimise their experience of the profession. We are working closely with the Chartered Accountants Student Society of Ireland (CASSI) and the Young Professionals Committee in so doing.  Our members are some of the strongest advocates for the profession, and, at a time when there is a continuing shortage of qualified accountants, it is incumbent upon us to ensure the membership experience is a positive, rewarding, and relevant one for these most important advocates.  One of the ways we will be doing this in the coming weeks and months will be through a campaign to put the tools into members’ hands to make their membership work for them. It will feature real members speaking about how they’ve made the most of their membership and will be accompanied by an updated member section on the website to help users better access and understand what is available, from membership details to Continuing Professional Development, conferences, social events, and supports. Our focus is on giving more control of their experience to our members, so that this experience can be tailored and made to work for the individual.   In closing, I want to return to a theme I touched on at the outset—resilience in the face of sustained pressure. One-in-two respondents reported that COVID had a negative impact on their mental health, compared to 2020. Younger members were less likely to be aware of the Institute’s member support service CA Support, and we will be working to increase awareness of this important resource.  Brendan O'Hora is Director, Members, at Chartered Accountants Ireland

Jennifer Nickerson left a successful career in Dublin to co-found a whiskey distillery in rural Tipperary. She tells Accountancy Ireland about her inspiration, ambitions and lessons learned along the way When Jennifer Nickerson co-founded Tipperary Boutique Distillery in 2014, the Aberdeen-born Chartered Accountant had already risen through the ranks at KPMG in Dublin to become an associate director in the tax department just seven years after joining as a trainee. Tipperary Boutique Distillery is now exporting worldwide and employs seven people in south Tipperary with further plans for expansion. Here, Nickerson tells us about what inspired her move into entrepreneurship and her experiences establishing and growing a small business with global reach. Q: Tell us about your life and career prior to co-founding Tipperary Boutique Distillery—what prompted you to become a Chartered Accountant? I grew up in Scotland and my dad, Stuart, was a master distiller. He managed and worked as a consultant for some of Scotland’s best scotch producers, such as Glenfiddich, Balvenie and William Grant & Sons. You could say I grew up in the industry. I loved it, especially the passion the people working in it had. I went to college in Edinburgh for six years, studying Veterinary Medicine initially and then switching to Accountancy. I decided I didn’t want to work outside in the cold and wet.  I wanted to work in an office and I had this perception that a job in accountancy would be “nine-to-five”.  I was wrong about that, but after meeting my husband Liam and moving to Ireland to train, I found I really enjoyed the problem-solving aspect of the work. Numbers make sense. There is a “right answer” and that can be very satisfying.  I worked in the tax department at KPMG and did a lot of advisory work. The hours were long but there was great camaraderie and that makes for a really nice working environment. Q: So you had settled into this new career in Dublin and you were enjoying it. What prompted you to up sticks and move to rural Ireland to set up a whiskey distillery? I married a farmer—but I did tell him that I wouldn’t be moving to Tipperary unless there was work there that would interest me as much as what I was doing with KPMG in Dublin. We talked it through and my dad had already mentioned during a visit to Ballindoney, Liam’s family farm near Clonmel, that it would be the ideal setting for a whiskey distillery. We could grow grain, we had the land to build a distillery on, there was good quality water in Tipperary and good conditions for maturing whiskey as it’s a little bit warmer than Scotland. He really just mentioned it in passing, but it struck a chord. I’d had lots of experience putting together business plans and I was lucky that Liam had a steady job working for the county council. It was a calculated risk and we could afford to do it, so we went for it. Q: What was your vision for Tipperary Boutique Distillery starting out in 2014? Ultimately, we wanted to produce a world-class whiskey from grain to glass here on Ballindoney Farm.  We knew we had everything we needed, but we also knew it would take time, because distilleries are expensive and there is also the cost of laying down spirit for at least three years before it can be sold as whiskey. It wasn’t until 2020 that we finally had the funding raised, the facility built and the equipment installed to open our own distillery. We had started outsourcing Irish whiskey casks from other distilleries cut to bottling strength with water from our farm and released our very first expression way back in March, 2015.  After that, we started taking our own grain from the farm, having it malted and distilled by my dad at other facilities. Now, we are able to do everything apart from malting here in our own distillery. We grow our own grain, we mill, we mash, we ferment, we distill, we mature and we bottle here on the farm.  Q: Tell us about your markets? What countries do you sell to and where do you have the healthiest trade? We sell into Belgium, France, Canada, into several states in the US, and a little in Korea and Singapore. We were selling to Russia, but obviously not any more, and we were in discussions with distributors in Ukraine and Poland, but the impact of the war has scuppered both. Germany is our biggest market, Italy is great, and Belgium is a surprisingly steady little market as well.  In Ireland, we sell online ourselves at tipperarydistillery.ie and through Irishmalts.com, James J Fox, The Celtic Whiskey Shop, and through local retailers around the country. Q: What was it like moving from a successful career as a tax advisor in a Big 4 environment into the cut and thrust of entrepreneurship? Was it a good experience? It was massively humbling to be honest, but also incredibly rewarding. At the start, I did miss having colleagues to talk to and bounce ideas off. I really felt I was on my own and it took me a while to find my feet. My background in accountancy definitely helped a lot with the ‘form filing’—understanding bills and applying for licenses, things like that. At the same time, there were lots of things I didn’t know about, like where to get a barcode or source seals for bottles. It was a massive learning curve. Q: What are the most important lessons you have learned so far running your own business? I had no idea starting out how vitally important sales are. That sounds like a ridiculous statement, but it took a long time for me to shift my mindset away from numbers and deadlines to just getting out there and going after sales.  What I know now is that you can’t give up. It’s no good just sending out an email to a potential customer and waiting for them to come back to you. You have to keep trying and telling literally everyone you can how great your product is and why. That can be really hard because it’s very different to sitting in front of a computer as an accountant and working to a deadline. You have to be willing and able to stand up on a stage and say, “this is what we’re doing, we’re amazing and our product is the best”.  There is a theory that 80 percent of all sales in any business come from 20 percent of costumers. Based on my own experience, I’d have to agree with that. There’s really no point in chasing one-off sales. It’s far more important to focus on valued relationships than driving around trying to get a bottle into every bar in the country. On the other side of the coin, you have to chase your bills just as much. If you’re not getting paid, you’re in trouble. Q: How has the COVID-19 pandemic and the more recent war in Ukraine affected your business and how have you responded? As soon as the Pandemic hit, our orders from overseas plummeted. We had two pallets due to go to a distributor in a country that was very badly impacted by the pandemic and they ended up having to wait six months to take delivery. Irish people are brilliant though. They started buying more Irish whiskey during the pandemic and that really saved our business. Russia’s invasion of Ukraine had a massive impact as well, because it caused major supply chain issues for us and other producers. We had to change our glass suppliers, and we had really big delays with cork supplies, the capsules for the top of the bottle seals, cardboard for packaging deliveries—you name it, everything was disrupted. Most of our suppliers I tried to keep, because we have good relationships with them and that’s really important in business. We were also probably lucky that we are quite a small operation, so we have been able to adapt more quickly than bigger producers. Q: The Irish whiskey industry has grown enormously in recent years—do you think there is room for further growth and what are your own plans from here? When we started back in 2014, there were something like six craft distilleries in Ireland, but by the time our own distillery was up-and-running in 2020, the number had risen to around 40.  The market grew so much in that time. There is a lot more competition now and a lot more diversity in the sector, but there are also a lot more customers buying Irish whiskey in Ireland and overseas. I think there is still scope for some growth in the market. Forty distilleries sounds like a lot, but Scotland has around 100. What we are seeing is that, as the market matures, there is less focus on cost and greater focus on quality. Each producer has to know their niche and communicate it well to the marketplace. For Tipperary Boutique Distillery, our plan now is to continue to sell in Europe, and expand our presence in America and Asia. We want to continue to grow sustainably and one day—hopefully soon—open our own visitor centre at our distillery here on Ballindoney Farm.

Wavering over support for Ukraine’s defence against Russia is not an option. The stakes are too high for Europe’s stability and unity, writes Judy Dempsey Russia’s war against Ukraine is approaching its tenth month. Despite Russian President Vladimir Putin’s original aim of conquering Ukraine within days after his 24 February invasion, Russian troops have been forced to withdraw from strategic areas in eastern Ukraine.  It’s too difficult to speculate how and when this war will end, but there is already a sense of war fatigue among some governments and political parties in Europe and the United States—ignoring the fact that Russia has been escalating this war over the past few months and Ukraine must continue to fight for its independence. There is even some suggestion that Ukrainian president Volodymyr Zelensky should be persuaded to negotiate with Putin.  This would be a mistake.  Understandably, several EU countries—especially the Baltic States, Poland, the Czech Republic and Slovakia—do not trust Putin’s intentions. They want Ukraine to continue regaining occupied territory and then negotiate from a position of strength. This kind of victory for Ukraine would have several outcomes for the region and the EU. A Ukrainian victory could deter Russia from spreading its military and political influence in Moldova, Georgia and Armenia. Such a victory would be a fillip to pro-European political movements in these countries.  As for Belarus, there is little chance that the political future of Alexander Lukashenka, who has imprisoned many Belarussians since their failed uprising over two years ago and repressed any kind of opposition, would survive.   A Ukrainian defeat, on the other hand, could encourage the Kremlin to extend its influence over Eastern Europe and consolidate Lukashenka’s regime which would, in the short-term, increase his grip on power. In the long term, this ‘stability’ based on repression would lead to instability.  In short, a victory by Ukraine could increase the stability of Eastern Europe. A Russian victory would lead to instability in the region. As for the EU, a return to Russia exerting its political and economic influence over Eastern Europe would have several consequences.  First, it would lead to new divisions on the European continent.  Second, as many EU countries have taken in Ukrainians, an unstable Eastern Europe would lead to new flows of refugees. Populist movements could exploit such a development.  Third, it would lead to deeper divisions inside the EU. The Central European countries would oppose any negotiations that would allow Putin to save face. Germany and France might be tempted to restore relations with the Kremlin—indeed, neither Berlin nor Paris have called unambiguously for Ukraine to win this war.  Fourth, given these differences, it is hard to see how the EU could ever agree to a strong and united foreign, security and defence policy. Russia’s war against Ukraine has exposed the level of distrust between the Central European and big EU member states. Small EU countries matter. Perhaps, for example, Ireland, Finland and Denmark, could form coalitions of the willing with the Central Europeans to maintain political, military and economic support for Ukraine.  Wavering over support for Ukraine is not an option. The stakes are too high for Europe’s stability and unity. Judy Dempsey is a Non-Resident Senior Fellow at Carnegie Europe and Editor-in-Chief of Strategic Europe

Attracting, retaining and upskilling their people will be a top priority for Ireland’s chief financial officers in 2023. Colin Kerr reports As Irish businesses approach another year of uncertainty, Ireland’s chief financial officers (CFOs) are looking to workforce upskilling as a major “investment opportunity” in the 12 months ahead. The latest Deloitte CFO survey benchmarked the sentiment of 1,151 CFOs in 15 countries in Europe. Published in mid-November, the bi-annual survey sought the views of 75 senior finance executives in Irish business, in sectors ranging from construction, healthcare, and manufacturing, to retail, tourism and transport.  Seventy-two percent said upskilling was a major priority for them currently, while 96 percent identified attracting and retaining skilled talent as one of the biggest risks they would face in 2023. “This outweighs their assessment of other risks, such as the economic outlook for Ireland, the geopolitical outlook, supply chain logistics, and cyber risk,” said Danny Gaffney, Partner, Deloitte Ireland. “The survey also highlighted the point that a lot of CFOs are recognising the multiple benefits of upskilling at a macro level. As Irish businesses upskill their teams, it creates capacity within those teams and CFOs see the importance of that given the constrained talent market.” Businesses in Ireland are refocusing their workforce policies and planning talent attraction and retention, according to Deloitte’s findings. Eighty-five percent are looking at rolling out flexible working patterns, while 69 percent are reviewing their reward offering.  Sixty-eight percent, meanwhile, are investing in wellbeing and assistance programmes, and 59 percent are investing in sustainability initiatives, such as measures to reduce their carbon footprint. “Wellbeing and assistance programmes are actually getting leveraged to a greater degree. Going back to the hybrid discussion, the usual supports that are available onsite are not always available when you are working in a hybrid environment,” said Gaffney. “Having in place good wellbeing and assistance programmes is very useful to organisations in the hybrid environment where CFOs and their teams are not as well-connected as they would be onsite.” Gaffney advised that CFOs put a clear strategy in place when considering how best to upskill their team. “What we need are practical solutions where team members continue in their roles and can upskill around the working day, either in person or online,” he said. “At Deloitte, we are working with clients to help them meet this challenge, including an increasing focus on digital technologies. Personally, I would encourage CFOs to look at training as a better use of their internal capital than focusing on external resources, as a means to allow them to do some of the challenging things they are not doing at present.” The pursuit of digital finance strategies is one of the challenges facing CFOs. Upskilling existing employees can help to meet this challenge. “Getting upskilling right is essential. If you don’t get it right, it falls by the wayside and the business, the CFO and the internal teams all lose out as a result,” said Gaffney. “The biggest trap CFOs can fall into is making upskilling too complicated. The three pillars I would identify are: Show, Support, Assess. CFOs need to be sure the people on their teams are getting the specific training and development they need.” Communication is equally important, as is commitment, according to Gaffney. “It is a two-way street and both the CFO and their team need to be open, upfront and honest in advance of committing to training and upskilling,” he said.  “The business needs to understand the team motive and the individual team members, who are being upskilled, need to understand the business motive behind the process. Commitment is also key because—if we are talking about businesses trying to generate capability to create business value going forward—they need to be committed to ensuring the right conditions are in place for their teams to excel during and after the upskilling.” The growing trend towards hybrid working among businesses in Ireland offers its own potential opportunities. “Remote and online training is much more commonplace now than it was two or three years ago,” said Gaffney.  “With hybrid working, the big challenge a lot of businesses and organisations have faced, and continue to face, concerns connectivity. They can say, ‘we mandate you to be in the office on particular days each week,’ and that can lead to a reaction that may be very negative.  “On the other hand, there are workplaces that are more employee-led in terms of when people are required to come into the office. The challenge in this scenario is that these employees can feel disconnected from the organisation.  “Training is a brilliant way to make people feel connected. When training is made available to me through work, I feel that I am valued and more aligned to my role. This is because I can see that both my organisation and I understand what it takes for me to be successful.” The foremost challenge for many organisations is their CFO’s capacity to “absorb costs”, both new and existing, Gaffney said. “Rates of inflation will remain higher for a longer period of time, as the cost of debt rises and the appetite for risk declines, and organic growth is more of a focus for the CFOs over merger and acquisition (M&A) activity. “Reducing M&A activity may seem like something CFOs would look to do, but they should look at longer-term investments to mitigate current risks.”

To get ahead in digital transformation, companies must embrace cloud technology—and the CFO has a key role to play. Donal Óg McCarthy explains why Successful companies have long had a common trait—resilience. Surviving and thriving in these current, very uncertain, times makes this resilience more necessary than ever.  Companies are being forced to reimagine their businesses, often through changes to their technology estate. Why? Some want to automate processes, scale capacity, and create new growth opportunities. Others are simply seeking the cost savings and greater efficiency needed to bring their enterprise spend under control. While some enterprises have risen to the occasion, others have struggled, and as leaders emerge, there is a common thread that unites them—they are embracing the power of the cloud as the foundation of the digital core, which is key to business reinvention. The hard truth, however, is that many in the boardroom are feeling underwhelmed by their company’s cloud experiences to date, leaving leaders wondering why new ways of delivering and consuming IT services have fallen short of expectations.  From the chief executive’s perspective, the accelerated innovation might not have happened at the desired pace. More control and better governance may have proved elusive for the chief operating officer. The chief technology officer could still be waiting for the technology to deliver on transformation. The chief financial officer (CFO), meanwhile, may be wondering why there is no sign of a boost to the bottom line. While the significant benefits to be gained from cloud technology remain, leaders’ experiences have, in many cases, been tarnished by the challenges they have experienced along the way. What has become clear is that success in moving to the cloud calls for a new type of boardroom mindset—and a conversation that goes far beyond the technology itself.  And while finance leaders may recognise the potential of the cloud, they are not always equipped with what’s needed to realise the full benefits.  A study carried out by Accenture in 2021, The Cloud First CFO, found that 32 percent of CFOs regarded a lack of cloud skills within the finance function as a major barrier to doing their jobs. In that same year, 35 percent of the global executives polled by Accenture in its 2021 research, How to Unleash Competitiveness on the Cloud Continuum, highlighted a misalignment between IT and business as one of the top pain points in cloud adoption.  Unleashing the potential of the cloud Although the cloud landscape continues to undergo a fast-paced evolution, many organisations still struggle to generate maximum value. No matter what industry or area of the business you work in, adopting cloud services as a core part of your overall business strategy is the first step toward gaining a competitive advantage. The value case for the cloud must be examined in a more holistic way, moving beyond the financial lens and looking at areas such as sustainability, better customer and employee experience, talent re-skilling and innovation—all of which will deliver ‘360-degree value’. CFOs can quickly build on their own function’s experience of digital transformation to unlock more strategic priorities using better data-driven insights and forecasting to support the business.  CFOs are also uniquely positioned to significantly influence the technology choice and direction that will enable business strategy. CFOs can quickly build on their own function’s experience of digital transformation to unlock more strategic priorities using better data-driven insights and forecasting to support the business.  Accenture’s Global CFO Research, Catalyst of the Future Corporate Value, indicates that 73 percent of CFOs are retooling finance with the latest technology for the specific purpose of extending influence across the enterprise. At the same time, finance teams might be disappointed to discover that the potential of the cloud to make expenditure more predictable is by no means guaranteed. The reality for many organisations is that complex consumption plans from big vendors, and prices that keep changing, often result in runaway costs and ‘bill shock’.  Optimising value and performance, and successfully transitioning from capital expenditure to operation expenditure models, requires a different mindset and a cultural shift across the entire organisation. Adopt a Cloud FinOps approach The new financial management discipline Cloud FinOps—shorthand for ‘cloud financial operations’—involves bringing greater financial accountability to managing the variable spend model of the cloud. It is a methodology that advocates for a collaborative working relationship between technology, finance, and business teams, resulting in the iterative, data-driven management of cloud spending.  When closer collaboration has been established under the Cloud FinOps umbrella, unit economics and value-based metrics demonstrate business impact. Teams begin taking accountability for cloud usage/cost and become empowered to manage their own usage in line with their budget.  Enterprises of all shapes and sizes are being asked to evolve their cloud organisations to adapt to this new financially focused mindset. This will drive business value through their cloud estate, especially as they increasingly seek to go ‘cloud native’ and utilise multiple cloud service providers.  With the right processes, capability and tooling in place, an organisation’s spend on the cloud can be significantly reduced and wider qualitative benefits unlocked. These benefits can improve the organisation’s competitive position in the market through increased speed to market, on-demand scalability and employee engagement.  Build your cloud fluency  For CFOs, this is evolution rather than revolution. It’s not about finance people mastering technology, or tech teams starting to become finance people. It is about a meeting of minds and closer collaboration, understanding each other’s motivations and complementing our respective skills.  All of this is achievable with a FinOps capability set up at the centre of the organisation. With real-time visibility of cloud expenditure, IT and finance can work together and become more proactive, identifying potential overruns before they become an issue.  This structure can also bring better governance to the wider organisation, helping develop a culture that empowers other business teams to take ownership of their decisions and understand the cost implications.  Top of the agenda for the CFO is to make sure they have a key role in driving the cloud journey. They must be directly involved with cloud adoption—not just making sure the numbers add up, but also learning about and understanding the cloud. No one expects high levels of technical expertise, but the CFO will need enough knowledge to make informed decisions about their organisation’s future technology partnerships.  Wherever possible, an organisation needs to nurture its existing talent, upskilling people to contribute to the cloud journey. This will help to ensure that everyone in the enterprise feels part of the project from the outset—always the best recipe for success.  The complexity of the cloud, however, means that internal skillsets will need to be supplemented with external expertise. Be prepared to forge partnerships with third parties who understand your business and can provide a good cultural, as well as technical, fit.  Cloud journeys might appear long and complex at the outset, but with a new boardroom mindset and cross-department collaboration, cloud value can become eminently attainable and a critical enabler of business transformation.  Make the leap, take the lead Leaders in enterprise technology have extended their advantage in the last few years by doubling down on their investments with a more aggressive cloud-enabled technology strategy.  There is a new group emerging, however, that is outpacing its peers by re-platforming to the cloud, adopting an innovation-led mindset and expanding access to technology across functions. These organisations are leapfrogging their competitors and breaking through previous performance barriers to get ahead.  This group does so by moving to the cloud at scale, with computational flexibility and strategic agility enabled by the world-class technology capabilities of cloud service providers. Virtually overnight, you can accelerate software development cycles, change business processes, and build new capabilities into your organisation. Crucially, there will also be more opportunities to innovate and experiment—something that was difficult in the past when resources were focused on firefighting and supporting ‘business as usual’.  Look at the process holistically: the multiple steps now involve getting to the cloud, utilising the power of the cloud, and operating across the cloud continuum, offering a range of capabilities from public to private to edge computing. This reframing allows you to flip IT budget spend and put more into innovation-related activity than operations.    By expanding access to technology across different business functions, organisations can focus on widening business priorities, touching on issues like employee reskilling, well-being, and sustainability.  Ultimately, taking the lead in cloud adoption will catalyse change adoption, advance digital transformation, and promote growth through innovation. The three As for cloud success The differentiating factor among cloud leaders is their focus on three things when it comes to their teams—alignment, adoption and ability. Alignment With a shared strategic vision across the c-suite, and alignment in execution between IT and the business, companies will be able to move faster in the race to the cloud and derive the most value. Ability By building up leadership competencies, upskilling and recruiting talent, and by ensuring digital fluency skills trickle out across the whole enterprise, a culture can be created to drive continuous learning and keep the business at the leading edge. Adoption Having re-platformed in the cloud, reframed the business through the optics of FinOps, and extended its reach with new scale and agility, the door is open for adopting new ways of working and innovation practices that will make the business more resilient.

Six Chartered Accountants assess the events of the past year and consider what could lie ahead as the New Year approaches.2020 has changed the trajectory of many lives. Some have seen their careers go in unexpected directions while others have adjusted to the new working world around them. No-one can say that they have escaped unscathed by the events of this year, personally or professionally. Patrick O’Sullivan Greene, Jude Fay, Declan Walsh, Fiona Byrne, Henry Duggan and Jennifer Harrison explain their challenges and triumphs from 2020, the changes to their personal and professional lives during the pandemic, and their predictions for the New Year. Remote working goes mainstream For Patrick O’Sullivan Greene, author and activist shareholder, 2020 has taken him away from the office, colleagues, family and friends, but a changing business world had prepared him for remote working. When COVID-19 announced itself on the world, I had already been a member of the remote working community for a number of years. When I started working in my native Killarney after returning from London, I was able to take advantage of the strong communication network in Kerry, the two direct flights a day to London and a good rail connection to Dublin. As a director of an activist fund that has invested in quoted companies across Europe and being involved in a number of early-stage businesses in Ireland and France, I was still able to conduct business from a distance.  Remote working, of course, has now become more mainstream. This has been facilitated by the rapid growth in shared office providers across the country and the ‘internationalisation’ of rural Ireland. The opening of the Box CoWork space in Killarney, combined with an emerging coffee culture in the town, has given me access to a community of similar-minded people. The enforced lockdowns have brought a major change to my work life; no office, no travel, no coffee. Of course, this is a minor inconvenience next to the impact the pandemic has had on many other people’s lives. But, COVID-19 has not just impacted negatively on my work life. I have not met some close friends and colleagues in nearly ten months, including the parents of one of my godchildren, and I am unlikely to meet them for another six.  However, there have been compensations. I was able to put the final touches to my first book – Crowdfunding the Revolution: The First Dáil Loan and the Battle for Irish Independence, the story of the founding and funding of the well-known start-up called Ireland. Going forward, I expect some structural changes in the post-pandemic world; more remote working, less international travel and a greater appreciation for the environment. Humans are social animals and we will adapt as necessary.  It is important that the Government continues to provide support to SMEs, in particular the retail, pub, restaurant and wider tourism sector. We need to ensure those businesses make it through to the other side. Embrace transformation Jude Fay, a psychotherapist and supervisor in private practice in Co. Kildare, considers the challenges and opportunities faced by the mental health sector this year and outlines the important changes she plans to make in the years ahead. Previously, psychotherapy services, therapist training and CPD were mostly delivered in person. Like other industries, we have had to adapt to providing services online. Psychotherapy can be delivered online, but it is not the same. We lose some of the visual clues, such as body language. However, the transformations are not all bad. There is greater awareness of the importance of mental health. For some, online access makes it easier to engage, both practically and emotionally. Services online do not rely on physical proximity. For practitioners or clients in rural areas, this offers greater choice. But since the pandemic began, I have been very aware of a free-floating grief, and hear others in the profession saying the same. A sense of confidence and certainty has been lost. While, intellectually, we know the future is always uncertain, the pandemic has brought that uncertainty much closer. COVID-19 losses are not just the obvious ones. I believe this pandemic is an opportunity to reflect on what is important, to look at where our lives have become unmanageable and take action to change that. Personally, the biggest impact has been the inconvenience and a restriction of my normal movements. A couple of friends contracted the virus but, thankfully, I have not lost anyone to it. A good friend died in April, and I was unable to attend the funeral. My mother was hospitalised shortly before, and again during, the lockdown, and the family was unable to visit her. Those experiences were very hard.  On a lighter note, I turned 60 this year and had many plans for celebrating, most of which had to be shelved. I should be preparing to travel to South America, but clearly that’s not going to happen! Going forward, I will look for the joy in each day and be mindful of my many blessings. I will connect more with loved ones, let small things go, and appreciate my good health.  Adjust accordingly Declan Walsh, founder of Deferno Solutions, the Chartered Accountants Northwest Society and The Neurology Support Centre, reflects on the drastic changes the charity sector was forced to undertake in 2020 and what all organisations should look forward to in 2021. COVID-19 has, and will continue to, negatively impact the charity sector. Not only has it had an impact on the charities’ ability to fundraise, but the more direct impact has been on the actual provision of services to the end-user. Over the next 12 months, charities will have to think differently about how services can be provided. New service delivery platforms will become the new short-term norm. While not ideal, the move to online service provision is becoming necessary and differing skillsets are needed. At the Neurology Support Centre, we have just launched, in conjunction with Spectrum Life, an online counselling and wellbeing service for users and their families, which provides 24/7 confidential access to a range of services. Strategic planning, both from a business and charity perspective, has been turned upside down over the past year. The five-year plan is now often replaced by a five-month or five-week plan. However, it is critical that board and management teams review their long-term goals and make sure that the short-term goals are equally aligned. The near future will continue to be uniquely challenging as we emerge slowly from COVID-19 restrictions, restart the economy, and deal with Brexit. However, this change to a new norm has, in many cases, provided time to reflect on what may be a person’s main motivator in life. Ultimately, it is all about people, connecting directly, listening, understanding and being more empathic and, perhaps, relegating the necessary, but invisible, forms of instant communication and social media to a more secondary place. Whether as the founder of a charity, or as a financial advisor, the same rules apply. You must not only listen, but also hear what is being said, and adapt accordingly. Find value in community relationships Fiona Byrne, Director of James Byrne & Company, has found that, while this year has presented challenges, it has also strengthened her relationships with her clients, community and colleagues, and given her a better work-life balance. Our industry was transformed overnight – the move to remote working has definitely been the most significant challenge. The majority of our team had previously operated entirely from the office, so there was an immediate need for IT infrastructure to be mobilised to our teams’ homes. This added to the uncertainty and stress at the time. Luckily, we had already begun the process before COVID-19 hit. It is incredible how people across the age spectrum and industries have been able to adapt and demonstrate an agility that, perhaps, we knew we had but never truly tested before.  Despite this, we all miss the social aspects of the traditional office environment, of course. Although technology keeps us in touch, the lack of daily in-person contact has been tough and I am very conscious of the mental health and wellbeing of our team. Assuming this is the new normal, we need to work on how we can continue to build our office culture while taking in these new ways of working. The current circumstances have really demonstrated the value in relationships, and I take great pride in the fact that my company has offered support to both our clients and community.  Looking at my own life, remote working allows for additional flexibility, less time is spent commuting and more time is spent with my family. I have noticed that as our professional and personal worlds have become blurred, people were extremely accepting and understanding. At the end of the day, we all have various family commitments and the fact that everyone went through this together meant that we all learned a little bit more about each other.  2021 looks challenging but, hopefully, the New Year will bring a fresh sense of optimism and new ideas. As we approach Christmas, I am mindful that we will need to be focused on people taking a break – it is clear we all need to refresh.  On the whole, the combination of virtual working and people’s adaptability is a positive development for our industry, and new innovative ideas will emerge that allow us to be fully compliant and work more efficiently. I believe remote working is here to stay and, if used properly, will allow accountants to become more efficient and have a better work-life balance.  Secure a different future Jennifer Harrison, sole practitioner at Jennifer Harrison Chartered Accountants, left the security of a “guaranteed monthly income” to set out on her own in September, leading her to walk down a more fulfilling professional path. The pandemic has probably been one of the biggest life-changing events for me professionally. Like many others, 2020 started full of optimism, working in full-time employment with the opportunity of promotion in sight. This pandemic threw a spanner in the works with cutbacks, increased workload and home-schooling. I was forced to re-evaluate the priorities in my life, allowing me the opportunity to see a different future professionally. I was a firm believer that security was in the form of a guaranteed monthly income, but this year has proven that nothing is guaranteed. Life is full of curveballs and we need to learn to change and adapt as they come.   This change in perspective encouraged me to set up my own practice. It has only been a few months since I opened my doors, but I can already see the benefits along with a steady increase in interest and commitment from new and future clients. Although the pandemic has prevented the face-to-face interaction with clients, it has allowed many clients to experiment with online communication, expanding my customer base. It has also allowed me to work alongside some amazing organisations, offering online support to businesses in Donegal. This is something I really enjoy doing and now, I hope to expand my business to include online training and support as a standard service (but it’s early days).   I have to say, this year has been challenging personally. Restricting movements, fear for the health of my loved ones, reducing my social life and so on, but it has taken me down another, more fulfilling path professionally. This is a big step for me, which is scary and exciting all at once. Utilise the tools you have Henry Duggan, Managing Director of EMEA Financial Services at FTI Consulting, has found that the agile nature of his job was ready-made for remote working, leading to greater collaboration and creativity on his team. COVID-19 has highlighted the need for flexible solutions to meet client demands. My work primarily focuses on sensitive, multi-jurisdictional investigations relating to money laundering, terrorist financing and breaches of international sanctions. My organisation has been extremely proactive in exploring how technology can facilitate such investigations during the current pandemic and been very successful in that respect. My team is leading multiple remote investigations across many jurisdictions, and COVID-19 has emphasised the need to embrace new ways of working and think about more creative tools and solutions. I relocated from the Middle East in March, so I have worked from home since then. FTI Consulting has invested in forensic technology, which has ensured that I (and my team) have been able to continue conducting our investigations work since then. Notwithstanding the inability to socialise and travel, I have found that my ability to respond to client needs has been unaffected due to advances in this firm’s forensic technology. And, while normal face-to-face interaction has been lost during the pandemic, I have found that many colleagues have embraced virtual meetings, and this has led to greater collaboration and creativity. Sure, the casual coffee chats and unexpected catch-ups have been lost, but productivity has increased in my view. Personally, given the agile nature of the work that I conduct, I don’t anticipate any major changes in the coming year. The biggest change that I have experienced so far is in relation to conferences and seminars. Previously, I would travel to other countries to deliver lectures on financial crime and money laundering. However, the increased prevalence of webinars has been refreshing and has reinforced the importance of distance and blended learning. The tools are there if you’re prepared to adapt and use them.

The worse the market sentiment, the better the profit opportunities and, right now, UK equities may represent “the trade of the decade”. Cormac Lucey explains why Diversity is regarded as an unambiguously good thing nowadays. Imagine the reaction you might get if you were to try to assert the contrary among your family or in your social group. But, for all that diversity is pushed and advocated, it can also sometimes be woefully lacking in our public discourse.  More than eyebrows may be raised if somebody states their support for Donald Trump or the UK’s decision to exit the European Union. But, in 2016, millions of sensible people voted for Trump and for Brexit.  Is it not odd that today their viewpoint is so universally dismissed? While being contrary is generally regarded as a negative social habit, it can pay rich dividends from an investment perspective: the worse the market sentiment is, the better the profit opportunities.  This is the credo of contrarian investing. Nathan Rothschild, a 19th-century British financier and member of the Rothschild banking family, is credited with saying that “the time to buy is when there’s blood in the streets”.  Brexit is widely regarded by “right-thinking people” as a self-inflicted wound. A June 2022 analysis by John Springford for the European Centre for Reform concluded that the UK economy had substantially underperformed post-Brexit compared to how it might have fared if the British public had not voted to leave the EU.  UK gross domestic product was 5.2 percent lower than it would have been if the UK had remained in the EU; investment was 13.7 percent lower; and goods trade was down 13.6 percent.  Since then, Boris Johnson has given way as Prime Minister to Liz Truss, and she has been replaced by Rishi Sunak. And there was that snap financial crisis triggered by Kwasi Kwarteng’s mini-budget.  The UK has seldom looked so bad.  There isn’t exactly blood running on the streets, but it is pretty bombed out as a popular investment destination. That’s one reason why Rob Arnott, Chair of Research Affiliates, has argued that UK equities represent “the trade of the decade”. He states that “UK equities offer one of the most attractive risk-return trade-offs, priced to earn a return a notch higher than emerging market equities with significantly lower volatility”.  In essence, Arnott follows the Warren Buffett dictum about the equities market: “in the short-term, the market is a popularity contest; in the long-term, it is a weighing machine”.  As investor holding periods stretch out beyond five years, realised investor returns increasingly become a function of the price paid. So, while very expensive stocks can become even more expensive over a few years, as more time passes, they will increasingly struggle to generate strong returns.  Conversely, if you buy a deeply discounted asset (such as UK value stocks today), they may not initially show a great return but, over time, they should. In fact, with an asset this deeply discounted, there’s every chance it will outperform even in the short-term.  Arnott wrote his piece in early 2021 when he argued that, among the major equity markets, UK stocks were trading in the cheapest quintile of their historical norms based on both price-to-book and price-to-five-year average cash-flow ratios and in the bottom third, based on price-to-five-year average sales ratio. His previous big call—to invest in emerging market value stocks in 2016—generated returns of 80 percent in its first two years. Since announcing this trade of the decade, UK value stocks have risen by over 20 percent while the S&P index is marginally lower than it was, and the Nasdaq has dropped by over 20 percent.  Sometimes diversity of thought isn’t so bad after all. Cormac Lucey is an economic commentator and lecturer at Chartered Accountants Ireland

As co-founders of Vivid Edge, Tracy O’Rourke and Eimear Cahalin are putting their accountancy experience into action to help solve climate change Helping to solve climate change and decarbonise the planet—that’s the mission fuelling Vivid Edge, the innovative energy efficiency venture co-founded by Tracy O’Rourke and Eimear Cahalin, both Chartered Accountants and passionate advocates of sustainable business. Launched in Dublin in 2015, the climate action impact company has pioneered an “as-a-service” model to fund energy efficiency projects for large-scale energy users. “We fund 100 percent of the fully installed cost. The idea is to enable our clients to save energy and cut costs while helping the planet,” said Tracy O’Rourke. Different way of thinking As she sees it, climate targets can be achieved, but only with a “different way of thinking”. “Vivid Edge brings something completely new to funding energy efficiency. It’s about looking at energy efficiency as an asset class, and that’s just not something we’ve seen up to now,” said O’Rourke. So, how does it work? In a nutshell, capital provided by Vivid Edge can be used for the building upgrades and new equipment needed to reduce energy consumption in areas like heating, cooling, lighting and control systems. “The reality is that most businesses waste 30 per cent or more of their energy,” explained O’Rourke. “We deliver a full turnkey energy efficiency upgrade, retrofitting buildings and processes with new efficient equipment ranging from LED lighting, to heating, ventilation and air conditioning (HVAC) upgrades, heat pumps and roof-mounted solar.” Vivid Edge manages the project installation and ongoing maintenance. Instead of an initial capital outlay, clients pay an ongoing service fee.  Vivid Edge works with commercial and industrial clients in sectors ranging from healthcare, pharmaceutical and telecoms to data processing and food manufacturing. “They are typically big energy users with an annual bill of between €500,000 and €1 million-plus,” said O’Rourke.  “The energy savings we deliver for them often pays for their service fee and our deals are generally revenue-generating for at least eight years.” The company’s main markets are Ireland, Europe and the Middle East, but, as Cahalin explains, Vivid Edge can work across multiple locations and currencies. “We can support projects in most OECD countries, and deliver in euro, sterling and the US Dollar,” she said. “What we’ve found is that Ireland is a really great springboard for gaining a foothold in other markets, because there are so many multinationals with operations here. Once we have worked with them here, we can follow their footprint into other markets.” Aircraft leasing model A Fellow of both the Cartier International Women’s Initiative for global impact entrepreneurs and the Barclays Unreasonable Impact programme, O’Rourke came up with the idea for Vivid Edge while working in the aircraft leasing sector. “The idea was simple. I wanted to transfer the aircraft leasing model to energy efficiency to help promote investment in sustainability,” she explained. “Renting instead of buying gives you a lot more flexibility. In the airline sector, leasing has allowed airlines like Ryanair to expand much more rapidly because they didn’t have to keep buying planes, which are really expensive. They could rent them instead.” Before establishing Vivid Edge in 2015, O’Rourke worked in senior financial roles in FMCG, education, banking and aircraft leasing in Ireland and overseas, often with organisations operating large-scale facilities in multiple locations. “I don’t remember thinking very much about purpose in the early stages of my career, but, as you mature and you gain more experience, your priorities change,” she said. “I wanted to do something for myself and to make a difference. I remember it really struck me that the most pressing problem facing the world was—and still is—the climate crisis.  “There was this growing realisation that big companies using lots of energy needed to become more energy-efficient. “It wasn’t just about the transition to more renewable sources of energy, but in finding ways to cut down on the amount of energy they were using to run their operations, and provide products and services.” The biggest barrier to becoming more energy efficient was not apathy or lack of awareness, however, but the costs involved and resulting underinvestment, O’Rourke discovered. “The whole idea behind Vivid Edge was to adopt the leasing model—in particular, the aircraft leasing model, to encourage greater investment in energy efficiency and support climate action,” she said. Origin story Eimear Cahalin was introduced to O’Rourke by Eddie O’Connor, co-founder of Mainstream Renewable Power, the renewable energy group. Already a seasoned senior financial professional who had worked in banking and financial services in Dublin and London, Cahalin had been Group Chief Financial Officer with Mainstream Renewable Power for six years before deciding to take some time out. “I learned so much from Eddie and the team at Mainstream Renewable and then, one day after I’d decided to take the career break, he said to me, ‘I have someone you’ve got to meet’, and that’s when Tracy and I got together and started working on Vivid Edge,” she said. “I had always been climate aware. Even back when I was living in London, we paid extra to have wind-generated power in our apartment and to get a green bin from the council. “What I loved about the Vivid Edge proposition straight away was that it was about helping businesses use less energy. Ultimately, the cheapest unit of energy is the one you don’t use.” O’Rourke and Cahalin work with Paul Boylan, a third co-founder and Technical Director of Vivid Edge. An engineer and former heard of realty services with Citi in Ireland, Boylan also ran his own environmental and energy consultancy before co-founding Vivid Edge. “As CEO, I look after general management and marketing. Eimear is our CFO, so she oversees funding and the legal side of things, but she is also involved in developing new markets and in sales, as is Paul,” said O’Rourke. “We are two Chartered Accountants and an engineer, so we are naturally very risk-focused. Eimear and I come from audit backgrounds and Paul is an energy auditor.  “Part of the innovation in our model is that we allocate risk much more efficiently than most energy people in the market can, but we are not natural sellers, so part of our next phase of growth will involve hiring a professional sales team.” Vivid Edge was in the process of raising capital to fund expansion and had projects in the pipeline ranging in value from €5 million to €20 million, Cahalin added. “We work with a range of funding partners in Europe and further afield. It makes sense for us to have a good spread, because one might prefer projects involving a particular technology, while another might only fund projects of a certain size, and a third might like a certain project duration.  “Having a suite of funders means we can approach them on a case-by-case basis. They know us and our approach to risk so that works out well for us,” she said. Entrepreneurial experience Vivid Edge topped the Environmental, Social and Governance (ESG) Finance category at the inaugural ESG Awards held last July by Business and Finance, which has also named Cahalin CFO of the Year 2022. The company is a High Potential Start-Up (HPSU) client of Enterprise Ireland, the state agency, and is headquartered at NovaUCD, the hub for new ventures and entrepreneurs at University College Dublin. “Being based at NovaUCD is really important for us,” said O’Rourke. “The entrepreneurial journey is different to working for a well-known brand. The passion you have for your start-up has to be bigger than any obstacle you might face.  “The highs are higher and the lows are lower and, even though all of us are highly experienced, it is a bigger challenge to get your foot in the door with clients than it is when you work for a big organisation. “That’s one of the reasons it helps enormously to put yourself in an environment where you are surrounded by a community of entrepreneurs, and to reach out and create and maintain connections with other start-up founders who can understand your experience and support you.” For Cahalin, meanwhile, the perks of working for a start-up far outweigh the pitfalls. “I love variety and the opportunity to shape your role yourself and be a part of shaping a business you really care about,” she said. “Today alone, I’ve been working on fundraising, sales, and legal contracts. You can learn and develop so many skills that go far beyond accounting. I really love having the opportunity to help create a company and a culture that people can grow and thrive in.”  

Developments at the United Nation’s 27th climate conference will have far-reaching implications for financial professionals and businesses worldwide. Susan Rossney digs into the details COP27, the international climate summit, concluded on 20 November after two weeks of negotiations. While last year’s COP saw the International Financial Reporting Standards (IFRS) Foundation announce an International Sustainability Standards Board (ISSB), this year had less reporting-specific news.  One headline was the commitment by CDP (formerly the Carbon Disclosure Project) to incorporate ISSB’s IFRS S2 Climate-related Disclosures Standard into its global environmental disclosure platform—another step towards greater comparability and coherence of global standards and reporting. On a macro level, though, COPs have a huge importance for businesses worldwide. ‘COPs’—Conferences of the Parties—are summits attended by the nearly 200 countries which have signed the United Nations Framework Convention on Climate Change (UNFCCC).  At COPs, these countries discuss their existing efforts and future plans to deal with climate change and its effects. Any new agreements made at COP tend to be named after the host city, e.g. the ‘Paris Agreement’ (2015), the ‘Glasgow Climate Pact’ (2021). This year we have the ‘Sharm el-Sheikh Implementation Plan’, named after the Egyptian city in which it took place. This plan set up a new loss and damage fund for vulnerable countries most severely impacted by the effects of unpreventable climate change (floods, drought, desertification, and land loss due to rising sea-levels). The inclusion was a landmark moment in global climate politics as it acknowledged that the world’s richer countries—and biggest carbon emitters—are responsible to the developing world for the harm caused by global warming. How to finance this loss and damage, specifically how finance would be channelled to the developing world, was a dominant and contentious topic at COP27. The scale of the finance required is truly enormous. At least $2 trillion a year will be needed by developing countries to enable them to transition from fossil fuels, invest in renewable energy and other low-carbon technology, and cope with the impacts of extreme weather. The final figure is likely to be multiples of that. Although COPs have been criticised as political talking shops, divorced from the lived experience of most citizens and businesses, they have a considerable impact. Close to 200 countries gathering to debate a global response to climate change keeps alive an issue that affects all citizens, albeit not equally.  It restates the importance of holding global warming to the levels agreed upon at the Paris Agreement—i.e. well below 2°C and preferably 1.5°C above pre-industrial levels (we are currently at 1.1–1.2°C). What is decided at COP filters down to organisations through legislation and policy, like Europe’s ‘Fit for 55’ package, Ireland’s Climate Action Plans and sectoral targets, and through investors’ continued demands for projects that are aligned to climate targets to meet their own portfolio requirements.  Ireland will come under continued pressure from the EU to act on measures such as developing our renewable energy and tackling our carbon emissions. Changes are required across all sectors, and all businesses, including SMEs, will have to make changes. Accountants, as their trusted advisers, will need the knowledge to help businesses adapt and thrive in this new reality.   Susan Rossney is Sustainability Officer at Chartered Accountants Ireland

Moves underway globally to reform the audit process should reduce the likelihood of corporate collapses and internal fraud, writes Paul Kilduff Whenever there is a sudden company collapse, a shocking fraud or a financial scandal, the details make the front pages of the newspapers and news sites, and the shareholders and the public rightly ask: ‘And where was audit?’ Work is presently underway to address this vital question. In the US, the Public Company Accounting Oversight Board (PCAOB) oversees the audits of public companies in order to protect investors. There are quality control standards in place covering personnel, ethics, engagement performance and client acceptance, but the chair of the PCAOB accepts that these are outdated and do not adequately promote audit quality.  The PCAOB’s plan is to close the gaps by updating the rules for how firms should police their audit work. It recently issued its 2022–2026 Strategic Plan for public comment, so these planned developments will take time. In the UK, the Financial Reporting Council (FRC) develops and maintains auditing and assurance standards. The most recent annual report from the FRC on the quality of audit in the UK found that 33 percent of all audits reviewed needed improvement. This was an unacceptably high number of audits, according to the accounting watchdog. Of the 147 audits inspected by the FRC, 41 required ‘further improvements’ and seven needed ‘significant changes’.  The Institute of Internal Auditors believes the FRC findings underline the need for urgent audit reform and robust measures designed to increase audit quality. One solution is to put the FRC audit regulator on a statutory footing with enough new legal powers to do its job effectively. Sadly, the problem of audit quality remains, and it has impacted the work of the auditor for years. High-profile scandals When Nick Leeson single-handedly destroyed Barings Bank, I was an internal audit manager with HSBC in London. My first reaction was one of relief that the calamitous events had not occurred at our bank. My second reaction was one of concern that the bank’s internal audit team and external auditors in Singapore had not discovered the £869 million trading loss hidden by Leeson. Leeson outfoxed audit. When internal audit arrived from the London head office, he met them on the chaotic trading floor of SIMEX, he told them he was very busy, and he avoided the office and all meetings with the auditors. When external audit from a Big 4 firm asked him for a confirmation for a large bogus option trade, Leeson manufactured the confirmation from a page of headed bank notepaper, using scissors, glue, and a photocopier. The audit team was none the wiser as to his deceit. Wirecard AG, a Munich-based electronic payments provider, once valued at €24 billion, went kaput in 2020. The accounts of this listed company included a bank deposit in Singapore of €1.9 billion, which simply did not exist. The Financial Times reported that, instead of obtaining confirmation of the deposit directly from the bank, the auditors relied on documents and screenshots provided by a third-party trustee and by Wirecard staff.  This audit failure happened not once, but at three successive year-ends from 2016 to 2018. I qualified as an ACA many years ago, but even then, obtaining independent confirmation of bank deposits was covered in day one of audit training. The head of the German financial watchdog BaFin was critical of the audit work performed and said the Wirecard scandal was ‘a complete disaster’, adding: ‘It starts with looking at a complete failure of senior management and it goes on to the scores of auditors who couldn’t dig up the truth.’ In the UK, there are recent examples of previously robust companies, which had been audited by leading UK accounting firms, suddenly failing. The demise of retail chain BHS, travel agency Thomas Cook and construction giant Carillion had a major impact on the UK economy, costing the taxpayer millions. The Institute of Internal Auditors believes that stronger governance and audit can help to prevent such collapses occurring in the future, protecting jobs, pensions, investors and incomes. Necessary reform The necessary improvements to audit must deliver on several fronts. The audit profession must ensure that it attracts capable individuals with strong product knowledge, an inquiring mindset, and a character strong enough to deal with any management obstruction.  The improved audit approach must be documented in revised policies and procedures, which must be ingrained in audit work. Quality Assurance functions must be set up or enhanced in firms to ensure standards are met. The cost of implementing these audit reforms must be reasonable to bear, whether the auditor is in an internal audit function, a Big 4 audit firm or a small audit firm with a more limited budget. There is an expectation that audit reform must use all available technology to improve the quality and scope of audit work. In the past, audit sampling may have been acceptable, but with advanced Computer Assisted Audit Techniques (CAATs), 100 percent auditing is the likely optimal solution. Global audit reform must also consider the changing nature of work, and the associated risks. Few auditors thought three years ago that so many employees would now be working on a hybrid basis, relying on remote systems access for client verification, payments processing and other critical tasks.  When reform does arrive, there should be international convergence, so that the audit quality rules in the US, UK and other jurisdictions are consistent and align with international standards, thereby avoiding unnecessary differences and costly duplication that could weaken audit effectiveness.  In the meantime, accountancy bodies are providing new guidance to members.  New guidance  In the UK, the Institute of Accountants in England and Wales recently reported on the significant resources devoted to fraud-related activities within audit firms. It also acknowledged the public perception that auditors can and should be doing much more to deter and detect fraud and to prevent the unexpected failure of large companies due to fraud. It was Lord Justice Lopes who famously summed up the auditor’s duty in the case of Kingston Cotton Mills Co., where the company directors had fraudulently overstated the value of stock, by proclaiming: ‘An auditor is not bound to be a detective. He is a watchdog, but not a bloodhound.’  Lopes opined that the auditor cannot be liable for any wrongdoings they had no reason to suspect were taking place, but that landmark legal judgement was handed down in 1896. The expectation placed on both internal and external auditors is significantly higher today.  The auditor is not specifically expected to search out any fraud or deception in their audit, but if there are warning signs that all is not well, the auditor must investigate these to reach a satisfactory conclusion regarding the audit opinion.  While writing my latest banking book, I researched the case of Joseph Jett, a former bond trader with Kidder Peabody in New York, who created $350 million of phantom trading profits on the bank’s computer systems.  The subsequent post-mortem report stated that the internal auditors learnt that Jett had booked billions of dollars of unusual transactions, but no auditor followed up on this anomaly. The auditor had to explain his work in court, as audit workpapers were produced with hand-written annotations without evidence of action. This is not a situation any auditor would wish to defend.  I also came across Sir Allen Stanford and his Stanford Financial Group, based in Antigua, which was later revealed to be a giant Ponzi scheme. His bank at the time had a value of $8 billion, but it was audited by a small Antiguan audit firm with just ten staff. This should never have been acceptable. When corporate disaster does strike, it is easy to point the finger at the auditor, but this is often unfair. Every auditor comes to work with the intention of doing a good job. The aim of audit reform is to assist and guide the auditor in their work, rather than to make their work more onerous. The global audit reform process is underway, and it must deliver improvements to reduce the likelihood of further high-profile corporate disasters, which damage the reputation of the auditor. In the meantime, the auditor at large would do well to maintain a healthy sense of scepticism.  Paul Kilduff B.Comm FCA is an author and banker, who has worked with HSBC, Bank of Ireland, Bank of America, Barclays and Citibank. His eighth book, Stupid Bankers: The World’s Worst Banking Disasters Revealed, is available exclusively on Amazon UK in paperback and Kindle format

Irish Government finances are in surplus and Ireland’s debt-to-GDP ratio has stabilised, so why are there calls for higher taxes? asks Dr Brian Keegan It’s hard to avoid concern fatigue setting in. What with the war in Ukraine, the cost-of-living crisis, the continued Northern political stalemate, multiple dire warnings amplified at COP27 over climate change and another possible COVID-19 surge—the list of concerns seems particularly endless at the moment.   Some time ago, the commentator Marc Coleman projected that population growth—and, by implication, skills growth—would drive prosperity in Ireland. Coleman’s ideas have been given additional credence by the current situation in the UK. Chancellor Jeremy Hunt’s November budget looks towards an extended period of economic stagnation. British productivity has not grown in line with government spending in recent years. In the moribund British economy, there is a record low level of people out of work while the number of job vacancies is at a record high.   There is a straightforward, one-to-one relationship between economic growth and the growth in tax yield, which permits more government spending without further borrowing. When the growth in gross domestic product (GDP) stalls, so too do the tax figures.   In his book The Best is Yet to Come, Coleman pointed out some of the links between more workers, growth and greater resources for public services and benefits. Though the timing was unfortunate (the book was published just months before the 2008 financial crisis), Ireland is now indeed in a better place, at least economically, than it has been for many years. Government finances are in surplus and the debt-to-GDP ratio, at around 50 percent, is back under control.   Unlike the British situation where a Budget bordering on the austere was required to meet existing public spending commitments, without an intolerably high borrowing requirement, the recent Irish Budget took a cost-of-living crisis in its stride, with grant aid against soaring energy bills for households and businesses alike being met through current tax receipts. Nevertheless, a narrative has emerged that the burden of taxation in Ireland will have to increase.   Why this should be the case is not always specified. There are unquestionably problems with housing, health, and education, but it does not automatically follow that these problems arise from underinvestment. At the time of writing, close to half a billion euros set aside in 2022 for local authority housing remains unspent. This points to management or capacity problems, not funding challenges.   The much-heralded report of the Commission on Taxation and Welfare has not had a huge impact on the political debate. This may be because it presents solutions in search of a problem. As research from the Irish Fiscal Advisory Council has pointed out, “its work was not framed around any specific shortfall in funding that needed to be filled. Instead, it was guided by a broad intention to generate additional revenue”.   Even government politicians, who are rarely scathing about the output of an expert group, which the government itself commissioned, were dismissive of the recommendations. Clearly, there are some areas of the economy where additional tax funding will be required, if not immediately, in the medium-term.   Unless there is an unforeseen level of immigration of people of working age, the ratio of workers to pensioners is going in the wrong direction. Climate change management, ironically being driven more by energy security concerns than global altruism, will come with a price tag. The sustained high corporation tax take may have peaked. In Britain, the urgent need for higher taxation has been unanswerable. In Ireland, there needs to be a clear business case for any form of new or additional taxation. We have enough to be concerned about without the prospect of unnecessary taxes. Dr Brian Keegan is Director of Advocacy and Voice at Chartered Accountants Ireland

Chartered Accountant Eamonn Hughes is playing a leading role in Bank of Ireland’s Responsible and Sustainable Business Strategy. Hughes tells Accountancy Ireland about the four-year plan and his goals as Chief Sustainability and Investor Relations Officer  Before joining Bank of Ireland Group in February as Chief Sustainability and Investor Relations Officer, Chartered Accountant Eamonn Hughes had a longstanding career as a sell-side market analyst with more than 25 years’ experience in capital markets and domestic banking.  Having worked most recently with Goodbody, the stockbroking firm, as Irish Banks and Insurance Sector Analyst and, before that, Head of Research, Hughes also had a clear view of the swift rise in environmental, social and governance (ESG) to the top of the financial agenda worldwide. “I could see that ESG was becoming hugely important in capital markets and the financial sector. The climate crisis, in particular, is a critical threat, but also a significant opportunity,” said Hughes. “For our planet, there is no Plan B, but the discussion about sustainability is not just about climate change. It is also about creating a more sustainable business model. Our vision at Bank of Ireland is to be the national champion in Ireland, to use our balance sheet and resources to drive positive change for a better, fairer society and improve the environment. “This gives me a very strong framework to think about my role, because, if we can deliver on our ESG strategy, we can ultimately deliver a more sustainable business model for all stakeholders and positive returns for investors. “The ESG agenda also involves regulators, so disclosure and risk management are very important—and there are reporting frameworks in place, but they are evolving very quickly. This is one of the challenges we face and is also why transparency and the availability of clear data is so important.  “With my background in capital markets, I can clearly see the mobilisation in capital, and I think the banking sector has a very obvious supporting role to play in society’s sustainability transition.” Investing in tomorrow Bank of Ireland published its Responsible and Sustainable Business Strategy in March 2021, a year before Hughes joined the group.  Bank of Ireland’s four-year Investing in Tomorrow strategy set out its own goals to support the green transition, alongside two additional pillars: enabling colleagues to thrive; and enhancing customers’ financial wellbeing. The Investing in Tomorrow green transition pillar included the setting of science-based targets aligning the bank’s lending portfolios with the Paris Agreement. The international treaty on climate change, adopted in 2015 at COP 21, set out a goal to limit global warming to 1.5 degrees Celsius, compared to pre-industrial levels. “Data is key across all three pillars, because reporting is essentially an output of what we are doing in support of climate change, colleagues, customers and the organisation as a whole,” said Hughes. “We need to focus on how we interact with our stakeholders internally and externally and, in my role, investors are obviously a key priority. As investors now have to produce more disclosures themselves, they will need to engage more with us in terms of what we are doing on our own ESG journey.” Clear reporting strategy How Bank of Ireland communicates with, and reports to, stakeholders on the progress of its ESG strategy is a priority for Hughes in his role as Chief Sustainability and Investor Relations Officer. “Ultimately, we need to explain how we are meeting the targets set out in our strategy, and it is incumbent upon us to develop the capacity and skill sets we need to support reporting and strategy delivery,” he said. “My role is to support in delivering across all three pillars, which involves a lot of data-gathering internally, particularly from a regulatory and reporting perspective.” Detailed progress reports on ESG will now be a core part of Bank of Ireland’s annual reporting cycle. “We need to be able to demonstrate clearly that we are creating a sustainable business strategy, enabling colleagues to thrive in the organisation and enhancing financial well-being among customers, in addition to supporting the sustainable transition,” said Hughes. “Transparency is hugely important. There are a lot of differentials in this space, so we need to standardise our reporting; to be able to explain clearly and cohesively what we are doing and why.” Commercialisation is becoming increasingly important as Bank of Ireland continues to implement Investing in Tomorrow, Hughes said. “Like many banks, we are in the commercialisation phase of our ESG strategy with the creation of sustainable finance solutions for, and increasing engagement with, customers. We are supporting and incentivising customers through competitive rates to buy or build an energy efficient home or to retrofit their home or business to make it more energy efficient.” Sustainable finance fund Bank of Ireland recently announced a €3 billion increase in its Sustainable Finance Fund, which will bring it to €5 billion by 2024. The fund covers green propositions, including mortgages, home improvement loans and business  loans.  Bank of Ireland’s inaugural standalone Responsible and Sustainable Business Report, published in June, tracked the progress of its ESG strategy in 2021. More than €1.8 billion in mortgages, home improvement loans and business loans had been drawn down from the Sustainable Finance Fund by the end of the year, the report stated. Thirty-five percent of all mortgages provided by the bank in 2021 were green, rising to 48 percent in the first half of 2022.  Bank of Ireland was also the largest provider of wholesale finance for electric vehicles in 2021, providing finance to 13 of the 15 car manufacturer franchises. The publication of the Responsible and Sustainable Business Report marked a significant “step-change in the tracking and transparency” of the bank’s ESG reporting, Hughes noted.  “Our stakeholders—including customers, shareholders, and regulators—are demanding far greater transparency as to how we are meeting our ESG commitments,” he said. “This report provides insight into our strategic approach, appraisal of our progress to achieve our purpose, and information on the key focus areas we plan to progress in the years ahead. Being clear on ESG, and showing how you are delivering what you sign up to, is now a commercial imperative for all lenders, including Bank of Ireland.” Science-based targets Bank of Ireland has also committed to setting science-based targets across portfolios and operations to align lending practice with the low carbon ambitions set out in the Paris Agreement. “We completed two successful green bond issuances in 2021, raising €1.25 billion with the capital used to finance green buildings, renewable energy projects and clean transportation,” said Hughes. “Thirty-five per cent of the mortgages we provided in 2021 were green and we have also launched a green mortgage product in the UK.” Bank of Ireland is providing finance for the development of at least 750 megawatts of renewable wind capacity across the island of Ireland. The bank is also in the process of decarbonising its own operations—reducing absolute emissions by 88 percent between 2011 and 2021. Social and governance Although supporting the green agenda is a major part of Investing in Tomorrow, the strategy also sets goals for investing in colleagues and enhancing customers’ financial wellbeing. “We recognise the supporting role we can play in Ireland’s response to the climate crisis, but the ‘S’ and ‘G’ are equally important when we consider ESG,” Hughes said. “We have a strategy to improve the financial wellbeing of our customers and to foster a financially inclusive society.” Bank of Ireland was, Hughes said, supporting customers to become more financially confident, while also working to simplify processes, so that the “financially marginalised have easier access to banking services.” Financial health and inclusion  Bank of Ireland is one of 28 banks around the world that have signed the Commitment to Financial Health and Inclusion published in December 2021 under the United Nations Principles for Responsible Banking (PRB). A first-of-its-kind initiative aimed at promoting universal financial inclusion and health in the banking sector, its launch closely followed the publication of the UN’s PRB Collective Progress Report. The report identified financial inclusion as the third most pressing sustainability challenge facing signatory banks, behind climate mitigation and adaptation. “This UN initiative is particularly important in an environment in which we have a cost-of-living crisis and customers are facing major challenges in the medium- to long-term. The question for us is, ‘how can we deliver this particular skill set and support our customers at a time when they really need it?’” said Hughes. Bank of Ireland is also helping customers to “live more sustainably” with the recent announcement of the roll out of bio-sourced debit and credit cards. Launched in October, the initiative will over time replace all plastic debit and credit cards issued by the bank, to help support the reduction of single-use plastic. “If we are to live in a more sustainable way, we need to do things differently, including through our everyday banking. The introduction of bio-sourced cards is a very practical way we can help our customers to reduce their environmental footprint,” Hughes said. “As a bank, we are working very closely with our customers on the sustainability transition. As they deliver, we deliver. It is a symbiotic relationship and an exciting place to be.”  

Martin Moloney, Secretary General of the International Organisation of Securities Commissions, outlines his priorities for the year ahead Irishman Martin Moloney is Secretary General of the International Organisation of Securities Commissions (IOSCO). Headquartered in Madrid, Spain, the international body brings together the world’s securities regulators and is recognised as the standard setter for the securities sector worldwide. IOSCO develops, implements, and promotes adherence to internationally recognised standards for securities regulation, working closely with the G20 and the Financial Stability Board (FSB) on global regulatory reform. Accountancy Ireland sat down with Moloney to discuss his goals, priorities, and concerns for the year ahead. Q: What are the biggest risks facing investors around the world right now and how is IOSCO working with securities regulatory agencies to address these risks? The risks that investors face never really change. There are some fundamentals. You can hire the wrong advisers, you can pay them too much, you can choose the wrong times to get in or out of markets, and you can invest in the wrong things. These risks are the core risks for investors, and they have been for as long as financial markets have existed. The difficulty is that financial markets are constantly changing. New asset classes like crypto are emerging, and there are new ways in which intermediaries work on your behalf, but also earn fees for themselves. This creates new risks for investors. Also, as we saw from recent events in the UK, markets can go into sudden periods of stress and crash. We do our best, working with others, to try to make markets as resilient as they can be, to ensure that these episodes are few and far between insofar as we can. These are the big issues facing us currently. Really, it all comes down to integrity—being able to trust the price you see when you invest in the markets and ensuring that you are not being fooled by people who are trying to cheat you out of your money. Q: You have described the rise of cryptocurrency as an area fraught with risk, requiring “a lot of work” on the part of regulators. Can you tell us more? There is no doubt in my mind that we have reached a turning point in relation to crypto. This is not because of the so-called ‘Crypto Winter’. The value of crypto might go up or down, but that is not really the issue. The point that we all have to observe and recognise is that crypto has survived and has continued to survive over a number of years. It is reasonable to assume that it is not going away and, therefore, it has to be regulated. I am delighted to say that, since I have joined IOSCO, the organisation has moved forward with its policy in this area and is now very quickly developing a set of guidelines for the market on how different jurisdictions should regulate crypto and the common standards they should aim to achieve in doing so. We are seeing a number of regions, notably the United States and Europe, now moving towards developing legal frameworks. I have no doubt that this is far from the end of the matter, however—it is just the beginning. Crypto is going to evolve and change as people get on top of the technology and new opportunities emerge. The most important thing we must all keep an eye on here is the outcome for the investor. In the first years of crypto, a huge number of people lost money through fraud. Other people, who may not even have been aware of it, lost money through market manipulation, insider trading and various other dubious activities we know well. Very often, this has been driven by conflicts of interest. If you dig down into the principles articulated by IOSCO for financial markets many years ago, you will find us warning against many of the phenomena we are now seeing in crypto markets. Theft does not change. It might happen in a different location, but theft is still theft. Bad management is still bad management, no matter where it happens. It is up to us to re-articulate these very simple, but really important, ideas and explain how they can apply in the crypto space. It is also important for the crypto sector itself to come up with good solutions and technologically enabled solutions, so that its work can be supervised and that it can reach the same standard of regulation as the rest of the financial sector. There are a number of individuals, I think, within the crypto sector who have come to understand that they need to move positively towards a strong regulatory framework in order to bottom out their businesses and remain stable. If we do not start to see self-regulation within the crypto sector, then I think we will see more jurisdictions banning crypto. It is just not sustainable over the medium term to try to avoid the regulatory frameworks that apply to everyone else. It is one thing to see yourself as a different asset class. It’s quite another to see yourself as an entirely different industry when you are effectively doing the same thing. Q: So, you do believe that cryptocurrency has a long-term future provided that there is robust regulation in place across the board? I think there is some potential for this asset class, but it is going to become more challenging. I don’t have a crystal ball, so I try not to predict the future. I see some very interesting new products developing in the decentralised finance space, and I wonder if this is ultimately where crypto is going to go. We are all used to a simple model in which you get quite non-functional assets like Bitcoin being traded and people making money primarily out of the bubbles in Bitcoin. The use cases for crypto continue to be worked on extensively, however. So, every time you have one of those bubbles, what is actually happening is that money is being raised to allow people to invest in new potential use cases. There are now so many use cases that have come and gone, and failed ideas that have been touted and promoted, you could be forgiven for thinking that there are no use cases left for crypto—but that is probably wrong. I think people will continue trying to figure out good use cases for crypto. I don’t think it’s going away any time soon. Q: You have spoken recently about the greenwashing risk facing securities regulators—what can be done to address this? We put out a couple of reports in 2021 where we looked at the greenwashing issue in great detail, listing the different ways in which this phenomenon occurs. We had to acknowledge, however, that it is not just about ‘evil intent’. Activity that might be described as greenwashing often happens, because the market structures needed to adequately support sustainable finance are not yet in place. Sometimes, you do get people who are frankly trying to fool investors by issuing misleading information, but, equally, the markets as they stand are just not built for sustainable financing. Having identified the problem and having asked the industry to work as hard as possible to reduce the amount of greenwashing that now exists, we have had to acknowledge that the system itself needs to change. Regulators have to do it, governments have to do it, standard-setters have to do it—to create a better system to achieve true sustainable finance. If, for example, I am proposing an investment that has a strong impact in terms of reducing carbon emissions, I should get a better price on the market and a better investment price for that security than someone who comes to market with a security for a carbon-emitting project. We want the market to be sensitive to the environmental impact of different proposals, companies and products. They must have access to information that is reliable; that has been independently audited; and that brokers can bring together to compare stocks from different parts of the world and determine differential pricing based on their impact on the environment. Getting all of this right would be an incredibly hard job, so we have broken the job down into a number of elements. We will be progressively working on putting these building blocks in place over the next couple of years, in order to make sure that the process can be regulated and that people who don’t do the right thing can be held to account on the basis that they could have done the right thing and chose not to. Q: As the move to establish standards for environmental, social and governance (ESG) reporting gathers pace, what is your take on the current efforts underway? We have a very close relationship with the International Sustainability Standards Board (ISSB). We effectively oversee its work and, if we like what it is doing, we will endorse its standards, and recommend those standards to individual regulatory securities agencies around the world, so that these jurisdictions can adopt the standards as they see fit. The fundamental issue we are all facing is that a sustainable financial marketplace has to be a global marketplace. If you have fragmentation and you don’t have the same information sets available in different parts of the world, you cannot have a true comparison between different securities, and capital cannot flow to the best projects. It is no good for anyone if Europe is pristine, while the rest of the world is working in a different way. What happens in the Amazonian rainforest matters to all of us. Capital, therefore, has to flow from those places where it is abundant, such as Europe and North America, to locations in which the opportunities exist to do the right thing. What IOSCO has said to the countries we work with around the world is, “do this any way you want, but use the ISSB standards as a baseline and build your own approach on that foundation”. Put simply, you can do all you want in the ESG space, but unless we have a common core, we cannot create a global financial market that will bring about any real change. Q: Can you tell us about the work you are doing with the Financial Stability Board in relation to investment funds? This is a very big project for us. Investment funds are a crucial mechanism all around the world for people to get access to markets on a collective basis, but they can have a concerning impact on markets in periods of crisis. We have been doing work in this area since 2016. We have done a lot already, but there is more to do. A major focus for us next year will be trying to make sure that the kind of funds both ordinary individual investors and the more risk-averse institutional investors choose are safe in a crisis. We are trying to ensure that, if you are investing in a product that is riskier, it will be clear to you that it is more difficult to get your money out of it; that these kinds of investment funds are not the equivalent of a bank account. This is a typical example of what we do, but there are lots of others. We do a lot of work on cyber-resilience, and we are also very interested in the change in the behaviour of retail investors and their vulnerability to scams. One of the problems we face at the moment is that, while technology has made it easy or cheap for people to invest in the markets, it has also made it easy or cheap for fraudsters to get at many thousands of people. We need to figure out better and better ways to stop these fraudsters and prevent them in their designs. About Martin Moloney Prior to joining IOSCO as Secretary General in September 2021, Martin Moloney was Director General of the Jersey Financial Services Commission and, before that, he worked as a Special Adviser on Risk and Regulation to the Central Bank of Ireland, where he served for 16 years, previously heading up the Markets Policy, Markets Supervision, and Legal and Finance Divisions. Moloney began his early career working in industry with Barclays Bank and Bank of Ireland in London, before returning to Ireland to work with the Department of Justice, Department of Finance, the Irish Competition Authority. Born in Dublin, he has a master’s degrees in Business Law and Economic Policy, both from Trinity College Dublin.

Elaine Coughlan, one of Ireland’s most successful venture capital investors, tells us how her experience in accountancy and audit led to a high-flying career in technology Since qualifying as a Chartered Accountant and cutting her teeth in audit in the 1990s, just as the first wave of tech entrepreneurs in Ireland were beginning to access US capital markets, Elaine Coughlan has carved out an illustrious career in venture capital. Dublin-born Coughlan is the co-founder and joint Managing Partner of Atlantic Bridge, the global growth technology fund with more than €1 billion in assets under management across nine funds. For Coughlan, her career is a testament to both her training in finance and the power of human connection in business the world over. “Atlantic Bridge has over 35 companies we have successfully sold or ‘IPOed’ and I am immensely proud of that,” she says. “The wins drive you on because you can see what’s possible and those Irish entrepreneurs become role models for the next generation. I’m proud of the assets we have under management, and that Atlantic Bridge now has people in Dublin, London, Paris, Munich and Palo Alto in Silicon Valley. That is a truly global footprint, and it really helps us to scale our companies.” Early connections Coughlan credits the professional connections she made at an early stage in her career at Ernst & Young with setting her on the path to professional success. “Some of the people I met back in the nineties, our clients at the time, were hugely influential on me,” she says. Among those clients was Smurfit (now Smurfit Kappa), already a long-established industry leader in paper packaging production. “I was seconded from Ernst & Young to work with Smurfit when it was probably the number one Irish company in terms of market capitalisation and really blazing a trail in Irish business,” she says. “It is still a phenomenal company today, but for me at that time, Smurfit was just so ambitious and far-reaching in its approach to mergers and acquisitions, and the capital markets. I worked on fundraising and acquisitions with them and had early exposure to some of their senior executives—people like Gerry Fagan, their then-CFO.” Coughlan forged other crucial connections at the time with Bill McCabe, founder of CBT, the e-learning group, and Iona Technologies’ Chris Horn. “Bill and Chris were the first entrepreneurs in Ireland to float tech companies on the Nasdaq and, if you look at what they had in common with Smurfit, it was really that they were all entrepreneurial,” she says now. Coughlan would leave Ernst & Young to join Iona ahead of the company’s Initial Public Offering. “I knew then that practice probably wasn’t for me. That’s not to say that you can’t be entrepreneurial in practice, but the cut and thrust of the tech business pulled me in,” she says. “I remember traveling over to the US with CBT back in 1993 and that was it for me. There was such a sense of possibility.” Coughlan went on to join Parthus, the semiconductor IP company co-founded by Brian Long, and the pair formed an abiding partnership, co-founding both Atlantic Bridge and GloNav, the GPS company acquired in 2007 for $110 million. “All these years later, I am still in business with the same people, and they were the people that had an impact on me starting out. They were the people I learned from and the people who were generous with their time and their knowledge, and willing to give me experience and opportunities,” she says. For young Chartered Accountants starting out in their career, Coughlan has this advice: “Above all else, nurture your connections. These young professionals will already be well-qualified and proven in their ability and resilience, because training to become a Chartered Accountant is challenging in itself,” she says. “The question they have to ask themselves is ‘what differentiates me beyond that?’ It comes down to being able to combine your knowledge with strong relationships in ways that bring about better outcomes.” As Coughlan sees it, building solid sustainable relationships in business isn’t simply a case of networking and ‘transactional interactions’. “It’s about finding people who share your values and ethics, whose accomplishments and abilities you admire, and who have the ability to lead and inspire. You always have to be thinking long-term, not just about your next connection on LinkedIn,” she says. Supporting start-ups Coughlan’s commitment to supporting start-ups and advancing Ireland as a leading hub for technology development was recognised at this year’s Irish Accountancy Awards, at which she won the prize for outstanding contribution to the profession. “When we started Atlantic Bridge in 2004, we wanted to help tech companies in Ireland to scale successfully. Ireland is a small island and a small economy, so there are two things tech companies here need to scale—they need to move beyond the island to reach customers and they need access to capital,” she says. “We wanted to cross the Atlantic to the US, because it is the largest market in the world in terms of customers and capital markets. At the time, Ireland had a VC market of less than €100 million. It’s 10 times that size now, but back then, it was really small.” The primary focus for Atlantic Bridge today continues to be “deep tech” innovators in the business-to-business (B2B) space. “We’re not after instant gratification or overnight success. These are businesses with defensible research-intensive technologies that are primed to scale when the time is right,” says Coughlan. “Our investors are patient. They are looking for strong long-term returns, and we are very proud to have reached the stage where we have raised nine funds, because that is not an easy thing to do in this industry.” Coughlan warns, however, that we are entering a “new investment cycle”, in which surging inflation, rising interest rates, and the risk of recession, are all making investors more risk averse. “The outlook for Atlantic Bridge in the short-term will be cautious and tactical, but beyond that, we are optimistic and deeply committed to the technology trends we are seeing today that will make a difference in the future,” she says. “A lot of the technologies we’re investing in now are in climate change action—low-power, low-carbon enablers—and in medical technology and the digitisation of health, where we can meet unmet needs. We’re focusing on technologies like Artificial Intelligence and semiconductors—the fundamental building blocks that will be built into new products over the next three to five years.” Research and development As the economy enters uncertain terrain, Coughlan is urging the Government to continue investing in research and development (R&D). “Ireland has to continue to invest in R&D. We need to hold our nerve in continuing to invest in the best and brightest people and start-ups, because they will drive the next generation of growth,” she says. “Today, we are investing about 1.25 percent of GDP in R&D. We need to get that up to between 2.5 percent and three percent. The future economy will be knowledge-intensive and that requires knowledge-intensive people.” Coughlan is equally committed to the advancement of her profession, and proud of her own achievements as a Chartered Accountant. “The ‘bean counter’ perception is one too many people have of accountants, but I would probably be the last person you’d ask to do a P&L statement,” she says. “I can tell you if it is right or wrong though, because I understand the numbers and what they mean. I can interrogate and interpret any set of numbers and that is because I am a Chartered Accountant. All business now is run on data and our profession gives us a really strong grounding in using data to make decisions—and that is the future. “There are doors that are opened to you when you train as an accountant. You learn about process, structure, deadlines, and relationships. All of these skills are incredibly important. “You come out of it battle-hardened and resilient, and with all these options: to stay in practice; to focus on technical work; to go into consultancy; financial services; or business and entrepreneurship. The opportunities are phenomenal.” Growing up in Beaumont in north Dublin in the recession-hit 1980s, however, Coughlan had envisaged a different career for herself. It was a chance encounter that set her on the path to accountancy and a high-flying career in venture capital. Early career path “I was good at numbers at school and I studied accountancy for the Leaving Cert, but I wouldn’t say I was destined to be an accountant. I fully recognise now that it was my accountancy and audit experience that led me into the technology industry, but my real interest growing up was people,” she says. “I wanted to work in a people-focused environment, so I applied to study marketing and languages at DCU and went for a summer job at a small accountancy firm to keep me going in the meantime.” Coughlan didn’t get the summer job, but she was contacted by her interviewer and urged instead to consider accountancy as a full-time career. “It was 1989, unemployment in Ireland was something like 15 percent and so many people were emigrating to find work in the UK and the US,” she says. “I didn’t know anything about becoming a Chartered Accountant, but I wrote to the Institute and was offered a training contract with Ernst & Young. Here was this opportunity to have my fees paid and earn a wage with guaranteed work in a really tough economy. It was a great deal. That’s why I always say to this day, ‘what’s meant for you won’t pass you by’.”

The gap is closing on gender inequality in Ireland’s boardrooms, but organisations must do more to promote female leadership. Meliosa O’Caoimh explains how Published this month, the Balance for Better Business Review Group’s fifth report brought welcome news, revealing that targets of 30 percent for women on all public listed boards in Ireland had been exceeded for the first time, now standing at 32 percent. Figures for the percentage of women on the Boards of ISEQ 20 companies rose to 36 percent through voluntary action, up five percent on last year. Ireland also now exceeds the EU27 average for the proportion of women on leading company boards for the first time. For other listed companies, the percentage of women on Boards stands at 26 percent, exceeding the 22 percent target set for the end of 2022 and up 16 percentage points since 2018. It’s fantastic that, after just five years of the Balance for Better Business initiative, we are seeing such strides forward in female board representation. Progress is not happening at the same pace in other spheres, however—particularly with regard to C-suite (CEO, CFO and Chair) roles. Here, women are still significantly under-represented in many large companies. It is critical that we continue to address this gap, because—in addition to providing an important pipeline for board talent—it is imperative that we have gender balance at all senior decision-making levels within organisations. To help redress the balance, individual organisations must take their own steps to promote gender equality on Boards and C-suite. Here are some recommendations: Set Diversity and Inclusion (D&I) as a standing agenda item at Board level, using topics like the Gender Pay Gap, Balance for Better Business, ESG and other related issues to promote genuine discussion, and track progress; Integrate diversity into the business agenda at C-suite and Board level, to include action planning and KPIs for outcomes relating to employees, product innovation and development, supply chain integration and customer experience; Set targets for senior roles of influence with a focus on Board and C-suite; Build succession planning for key roles and ensure that, in 3:1 cover plans, there is a gender balance in available talent or a plan to achieve greater gender balance. Such succession planning should be based on individual roles and functions, and not approached as a blanket team approach; Complete a process review of all board appointment systems—including, for example, a board diversity policy, a nomination committee standard, and a commitment to balanced slates for selection consideration; Carry out a process review of all C-suite appointment systems, including mandated balanced slates, open advertising, and reviews of merit standards and role accountabilities; Commit to career path planning across specialist functions, particularly in Finance or P&L portfolios, to ensure gender balance in roles that are the future pipeline for CFO and CEO—from graduate, through to middle management, and on to senior management, as part of a longer-term strategy. Meliosa O’Caoimh is Chair of 30% Club Ireland

The Government has signed into legislation a new tax credit for the digital games sector. Ian Collins and Arek Rojek outline what this will mean for the gaming industry in Ireland On 21 November, the Irish Government, on the back of European Commission approval, officially signed into legislation a tax credit for the digital games sector. This offers a refundable corporation tax credit to digital games development companies for expenditure on the design, production and testing of a digital game. Originally announced in Budget 2022, the new tax credit represents a fantastic opportunity for Ireland to become a powerhouse in the global games development industry. It follows the recent introduction of several university courses geared towards video game development, and clearly sets Ireland’s ambition of becoming a hub for the digital gaming industry in a sector estimated to be worth up to €260 billion. This incentive will be available at a rate of 32 percent of eligible expenditure ranging from €100,000 to €25 million per project. It will also require the game to meet a cultural test based on the contribution its development is expected to make to the promotion and expression of Irish and European culture. These parameters are similar to those already applying to the Irish film tax credit. Video games in Ireland have a vibrant history, and a significant number of indigenous and multinational gaming companies already have operations in the country. When you combine this incentive with the Irish talent in the audio and visual arts, you have a recipe for success. Many other jurisdictions have introduced incentives in this sector, so the launch of the digital games tax credit in Ireland is also very timely. The regulations will now be signed by Revenue, allowing digital games development companies to apply for an interim certificate from the Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media for a qualifying digital game. It is expected that certificate holders will then be able to apply for refunds under the scheme from 1 January 2023. The incentive provides a great opportunity for attracting, promoting and growing the digital games industry in Ireland. Only time will tell if the regime will be successful, however—and it should be noted that, while the tax credit is very welcome, some aspects could potentially slow the pace of growth in the digital games sector. Factors such as the proportion of development carried out in Ireland versus overseas, the rules governing the cultural test and the level of documentation required, will all no doubt play a pivotal role in determining how successful this regime will be. Guidance in this area will be very important to ensure the level of certainty needed to incentivise investors to choose Ireland as their place of business, as well as a healthy number of smaller companies looking to progress into the premium AAA games sector in cooperation with well-established game developers and publishers. Ian Collins is Partner/Principal, Business Tax Advisory (BTA) and Arek Rojek is Manager, Business Tax Advisory (BTA) at EY Ireland

No employer wants to let people go, but when redundancies are inevitable, a full understanding of your legal obligations is essential, writes Emma Richmond The news has been dominated recently by large-scale redundancies in the technology sector, with behemoth employers like Twitter, Stripe and Meta making headlines daily. Despite the depressing news, redundancy is not something any employer wants to face. However, in these uncertain times, it can be inevitable. Redundancy will leave your staff worried about what this means for their future career prospects so, as an employer, it is important to get the right legal advice when contemplating a redundancy programme. Employers must fully understand their legal obligations under Irish employment legislation, so we strongly advise consulting with a professional firm to ensure a fair, transparent, and legally compliant redundancy process. Before you reach out to a third-party, there are some key considerations to bear in mind. Redundancy A redundancy occurs when an employee's position no longer exists and the employee is not replaced. Within Irish employment legislation, there is provision for different scenarios which constitute a redundancy situation—for example, where an employer decides to carry on its operations with fewer employees. Collective redundancy A collective redundancy occurs where multiple redundancies are affected within a 30-day consecutive period. This is also dependent on the size of the workforce: Size of the workforce   Number of redundancies for a collective redundancy  21–49 5 or more   50–99 10 or more  100–299 10% or more  300 or more  30 or more   In a collective redundancy situation, there are additional employer obligations. These include: notifying the Minister of Enterprise Trade and Employment of the proposed collective redundancies 30 days prior to effecting any redundancies; and engaging in a consultation process with employee representatives. The minimum period of consultation is 30 days. No employee can be made redundant during this consultation period. Selection criteria in a collective redundancy Where a certain number of employees within a particular department (e.g. 10 employees within a department of 20) are being made redundant, the employer must apply objectively justifiable selection criteria. Examples of objectively justifiable selection criteria include adopting the approach of “last in, first out” or basing the selection criteria on an employee’s qualifications. Collective redundancy notice period In a collective redundancy situation, no employee can be made redundant during the consultation period. Once the consultation process has concluded and notice is issued, an employee who has at least two years’ service and is selected for redundancy must be given at least two weeks’ notice. Where an employee’s contractual notice is greater than two weeks, the employer must provide the employee with their contractual notice. While an employer may pay an employee in lieu of their notice period, the employee must be permitted to work during two weeks of their notice period. Statutory redundancy Employees with over two years’ service are entitled to a statutory redundancy payment which is calculated as two weeks' pay for every year of service (capped at a maximum of €600 per week) plus one additional week's pay. Employers may decide to pay their employees an ex gratia payment over the statutory requirements. It is good practice where employees are receiving an ex gratia payment that they be expected to sign a severance agreement in which they waive their right to take any future claims against their employer. Employees should obtain independent legal advice in advance of signing a severance agreement. Employers should get advice in drafting severance agreements to ensure that they are effective and enforceable. Redundancy entitlements and legal compliance Another key consideration is redundancy entitlements. Some of these include: entitlement to statutory redundancy; the lawfulness of the redundancies; timeframes of employment contracts; any transfer of undertakings in relation to the TUPE Regulations; and considerations regarding ex gratia payments. Employing the services of a professional for legal advice and consultation on relevant compliance requirements concerning redundance is advised here. Emma Richmond is Partner at Whitney Moore LLP Law Firm