Personality Types: Understanding Yourself and Others in the Workplace


This programme will empower you to undertake a personal journey, and gain a valuable insight into your own personality style, and the personalities of others. The programme will enable you to understand others, and arm you with the knowledge and skills, which will allow you to deal with people more effectively on a day-to-day basis.

Venue details:  
Webinar, Online, Online
Start date & time:  
11 November 2020 14:00
End date & time:  
11 November 2020 16:40
By registering for this course you have accepted the terms and conditions
Training ticket cost:  
4.00 Training Tickets accepted
CPD hours:  
Speaker details
First nameLast name
Fiona Buckley


Product type:  
CPD course
Leadership and personal effectiveness

This webinar will be delivered in via Zoom on Wednesday 11 November at 2pm. The Zoom link will be emailed to participants the day before the course is due to take place.

Who should attend

The programme is designed for accountants, and other business professionals, aiming to enhance their skills in dealing with people. This is suitable for all roles and levels within an organisation. The quality and effectiveness of skills, that you show to those that you work with, can often determine your personal growth and future career path in the organisation.

Course overview

  • Explore the psychology behind different personality types
  • Understanding your own personality and communicating with other personality types
  • Personality and gender in negotiations
  • Resilience
  • Learn your triggers - which people will you perceive as more difficult than others?
  • Manage the emotions in the workplace
  • Assertiveness skills, including the Power of saying no
  • Managing aggressive behaviour
  • Conflict management

Key learning outcomes

By the end of this course, participants will be able to:

  • Be able to broaden their range of techniques for dealing with different types of people
  • Understand their own personality style
  • Explore the psychology behind different personality types

Speaker bio

Fiona Buckley is a corporate trainer, Business Psychologist and executive coach in the areas of Leadership, Work Behaviour and Interpersonal Skills. Before setting up her own business Fiona held a number of senior corporate roles spanning 15 years with her last position being VP of Professional Services. Fiona is a trained personality practitioner in the MBTI Personality tool and in Emotional Intelligence (EQ-i 2.0). Fiona is Associate faculty with the IMI and Chartered Accountants Ireland.