Critical Decision Making


Decision making and problem solving define how you perform in business, however research shows that most of us are poor at using data and probabilities to deal effectively with unfamiliar situations. This workshop will explore common pitfalls and examine how simple techniques, and the growing use of machine intelligence, will help you make better decisions and communicate them persuasively.

Venue details:  
Virtual Classroom, , Online
Start date & time:  
23 July 2020 09:30
End date & time:  
23 July 2020 12:30
By registering for this course you have accepted the terms and conditions
Training ticket cost:  
CPD hours:  
Speaker details
First nameLast name
Professional Training


Product type:  
CPD course
Leadership and personal effectiveness


This course will be delivered via Zoom on Thursday 23 July 2020

Who should attend

Accountants and other business professaionsl who are decision-makers at management level

Course overview

  • Decisions and popular techniques
  • Common pitfalls and how to avoid them at the level of the organisation
  • Common pitfalls and how to avoid them at the level of the individual
  • Useful checks
  • "Factfulness" as an antidote to "Fake Views"
  • The role of machine intelligence in decision making
  • How machine and human intelligence differs
  • Communicating decisions persuasively
  • Covering all the angles - FACERAP

Key learning outcomes

By the end of course, participant will be able to:

  • Be aware of the common pitfalls that cause them to misread information and how to overcome them
  • Understand common decision making techniques and processes
  • Have an informed perspective on the role, benefits and limitations of machine intelligence in decision making
  • Be able to use proven techniques to influence others to "buy into" their decisions

What do you need to access this course

  • To get the most from your course, it is strongly recommended that participants have two monitors. This allows the Zoom window to be in one monitor and the application that is the subject of the training in the other
  • It is possible to attend the training with a single monitor and there are some specific techniques that we can demonstrate to make the most of the available screen real estate. Please make sure you inform the trainer at and ensure to attend the test session before your course if you have a single monitor
  • It is strongly advised that all participants attend the test session prior to the training - this will allow you to verify that your computer and internet connection will work properly and iron out any technical issues in advance
  • The course will be delivered using Microsoft Office 365 Professional. If you are using this software, please ensure it is installed and that you are logged in properly - some features are disabled until you log in. Please inform the trainer or email us if you are using an older version of Microsoft Office and be aware that some of the features covered in the training may not be available
  • We prepare our files on Windows 10 - if you would like to us an Apple MacBook please ensure that Office is installed and verify that the course files open properly prior to the training

Speaker bio

Professional Training is a group of experienced specialists providing focused training in IT and Management skills. Our trainers use a combination of tailored, flexible approaches and real-life business knowledge to develop and provide techniques and solutions for immediate implementation by our course participants. We have delivered a range of CPD programmes with Chartered Accountants Ireland since 1997. Website: