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What's new

ProctorU Guardian Browser

ProctorU use their own browser called 'Guardian Browser'. It is essential for all students to download and install this prior to practice onboarding and invigilated exam days. If the ProctorU Guardian Browser is not downloaded and installed in advance, students will experience delays on exam day. Students using Mac operating systems will need to complete additional screen recording steps.  The ProctorU Guardian Browser should only be used for Practice onboarding, and all invigilated exams including interim assessments and main exam sittings. Students must use Google Chrome for Practice papers and Mock exams only.

System requirement update

Please note as of 15th November 2024, the ProctorU Guardian Browser system requirements changed to the below specifications. 

Type Minimum requirements
Compatible Browser ProctorU Guardian Browser
No other internet browsers are compatible
Web camera 640 x 480 resolution
PC users Windows 10 (10 S mode is not supported)
Mac users Mac OS 11.0 or later
Internet connectivity 3 Mbps (Upload & Download)
RAM 8 GB
CPU 4 Core
Screen Resolution 1366 x 768

 

 

More information on Guardian Browser

Technical & exam day support

 ProctorU technical support 

Technical support chat link		  
https://auto.proctoru.com/chat



 
 Exam executive contact details
Email Phone
CAP1 exam executive Cap1Exam@charteredaccountants.ie +353 1 523 3979
CAP2 exam executive Cap2Exam@charteredaccountants.ie +353 1 637 7720
FAE exam executive FAEExam@charteredaccountants.ie +353 1 637 7200
 Access Officer  accessofficer@charteredaccountants.ie +353 1 637 7299

Important note: Exam executives are available during office hours of 09:00am to 5:30pm Monday to Friday. 

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