PC1 This code refers to content for Level 1 Young Professional (0-3 yrs PQE) in professional & commercial skills ? Professional & commercial skills

What do they look like?

You are building a wide range of skills at this stage in your career that you will need to focus on equally, including ethics, diplomacy, resource management and more.

Professional skills include commercial awareness, self-management, and a recognition of the culture of the organisation and broader business, economic and political contexts.

Focussing on achievement

  • Set challenging goals for yourself and your area of responsibility

Resource management

  • You manage your own work schedule, set and meet deadlines and involve stakeholders

Team work

  • Ability to work as part of a team; working collaboratively with others to achieve goals
  • Resolve issues that arise with minimal direction
  • Take new initiatives aimed at improving team performance

Organisational knowledge

  • Understand organisational structures and the dynamics of the operations
  • Demonstrate awareness of how your area contributes to the organisation
  • Be aware of the needs of the organisation and the internal and external factors impacting the business

Communication skills

  • Can write on complex and specialised issues
  • Convey critical financial information to facilitate complete understanding of financial matters

Interpersonal effectiveness

  • Able to communicate cross functionally within an organisation
  • Listen and read cues from various sources to assess how to adjust and respond appropriately
  • Actively identify and nurture formal and informal contacts that will facilitate the achievement of strategic goals

Diplomatic sensitivity

  • Maintain objectivity when your own positions or opinions are challenged
  • Encourage others to contribute by overcoming diversity issues and promote inclusion

Develop talent

  • Encourage the development of more junior team members
  • Provide constructive feedback and seek feedback for your own personal development


  • Able to develop networks and to manage professional relationships

Professional values

  • Possess professional values including integrity, impartiality, honesty, objectivity, respect and confidentiality
  • Show a commitment to quality, continuous improvement and accountability for decisions and actions
  • Continually acquires and apply new knowledge and learning to improve performance
  • Raise compliance, ethical or other issues to protect the organisation's reputation and obligations - Show your commitment to the public interest
  • Exercise professional scepticism and judgement


  • Capacity to recover quickly from setbacks
  • Put matters in perspective and do not take criticism personally
  • Demonstrate a positive level of stamina and determination when dealing with obstacles
  • Be able to recognise the triggers and impacts of stress and then implement techniques to deal with it

Career management

  • Invest time in considering and planning for the next stage of your own career. Seek professional support with the development of a career plan

Development activities

How can you get there?

Here are our suggestions for boosting your skills in the three main areas at this stage of your career.
Don't forget, many of these are FREE!

  • Use this Career Pathway template to set goals, improve performance and identify gaps
  • Use the coach and mentoring services provided free by Chartered Accountants Ireland
  • Develop a career/personal development plan
  • Keep a reflective learning journal
  • Review performance appraisal feedback
  • Take some more CPD courses
  • Keep reading industry publications like Accountancy Ireland
  • Read The 7 Habits of Highly Effective People
  • Refer to Harvard Business Review/Forbes articles
  • Volunteer for social committee and events
  • Get involved with sports teams or community groups
  • Review TedTalks
  • Develop your LinkedIn profile
  • Take on some exercise/yoga/mindfulness
  • Get involved in key projects within your organisation
  • Build your network
  • Explore the area of emotional intelligence

Career support

As a member at any stage in your career from newly qualified to post-retirement, our career service is here to support you. In full confidence, we'll coach you, help with your CV, give interview preparation tips, set up mentoring, help you find a role, or to find the best staff. Call us anytime you need us on +353 1 637 7331 or email us at careers@charteredaccountants.ie. We want to hear from you.

Courses & publication

Recommended specialist qualifications

Title Date (closing application)
Certificate in UK and Irish GAAP (FRS 100-102) Open - book anytime Read more
Diploma in Corporate Finance Sept 2019 Read more
Diploma in International Financial Reporting Standards (IFR Sept 2019 Read more
Certificate in Leadership Essentials Oct 2019 Read more
Diploma in Strategic Finance and Analytics Sept 2019 Read more
Diploma in Taxation Sept 2019 Read more
Certificate in Cyber Security and Data Incident Management Sept 2019 Read more
Advanced Certificate in US GAAP Sept 2019 Read more
Diploma in Risk Management, Internal Audit and Compliance Oct 2019 Read more
Chartered Tax Consultant Jan 2020 Read more
Diploma in Forensic Accounting and Investigation Feb 2020 Read more

Recommended CPD courses

TitleStart datePriceCPD hours 
People Management for New/Nearly New Managers18 Dec 2019 4Read more
CPD Blitz Red Cow17 Dec 2019 8Read more
CPD Blitz Conference in CA House12 Dec 2019 8Read more
CPD Blitz Waterford11 Dec 2019 8Read more
Assertive Communications10 Dec 2019 7Read more
CPD Blitz Cork10 Dec 2019 8Read more
Financial Reporting for Smalll and Medium Sized Companies10 Dec 2019 4Read more
Coaching – How to Self-Coach05 Dec 2019 3Read more
Effective Business Partnering04 Dec 2019 7Read more
Enhance your Business Writing Skills04 Dec 2019 4Read more
Internal Audit & Risk Management Conference04 Dec 2019 7Read more
New Practitioners Forum04 Dec 2019 4Read more
Developing High Performing Teams03 Dec 2019 4Read more
Project Manangement Essentials02 Dec 2019 7Read more
Persuasive Writing Skills to Influence Others27 Nov 2019 4Read more
Practical Influence and persuasion skills27 Nov 2019 4Read more
Forecasting Planning & Budgeting in today’s dynamic environment22 Nov 2019 7Read more
Being at your best: Improving self-confidence in the workplace21 Nov 2019 7Read more
CPD Blitz Conference Limerick21 Nov 2019 8Read more
Adding Value Beyond Reporting20 Nov 2019 7Read more

Recomended CPD online courses

TitleStart datePriceCPD hours 
GDPR Practical Update Webinar02 Oct 2019 1Read more
Performance Conversations01 Jan 2019 4Read more

Recommended publications

A Practical Guide to Value-added Tax€40.00Read more
A Professional's Guide to Understanding Stress and Depression€5.00Read more
Client Science: The Five Cs Marketing Plan for Professionals€30.00Read more
Digital Marketing€16.99Read more
Slave to a Job, Master of Your Career€17.95Read more
Slave to the Clock, Master of Time€19.00Read more
Small and Expanding Businesses: Getting the Tax Right€45.00Read more
The Natural Presenter: Turning Conversations into Presentations€18.00Read more
This Business of Writing€18.00Read more
Your Brand: Advance your Career by Building a Personal Brand€17.99Read more

Further resources

Content coming soon!