Hub NI - Professional Virtual Reception and Call Handling Services for Chartered Accountants Ireland members.

Hub NI is a Northern Ireland-based provider of professional outsourced receptionist and contact handling services. We support accountancy practices across NI and Republic of Ireland with high-quality, bespoke client communication solutions that enhance responsiveness, free up internal resources, and maintain a professional front-of-house presence.

Founded and headquartered in Holywood, Co. Down, Hub NI specialises in working with professional services firms who require dependable, locally delivered call handling support. Our fully trained team provides a seamless extension of each client’s business, ensuring that every caller receives prompt, courteous service, even during peak periods, staff shortages, or out-of-hours. 

We understand the pressures faced by accounting firms and with many firms operating flexible or hybrid models, it’s more important than ever to ensure that inbound calls, client queries and business opportunities are never missed.

Hub NI offers:

• 24/7 call answering
• Message taking and/or live call transfer to staff members
• Overflow support during peak times and staff leave
• Out-of-hours call handling, including weekends and holidays
• Posting messages to internal systems such as Microsoft Teams or Slack
• Fully bespoke processes tailored to each client’s requirements.

Our service is particularly suited to small and mid-sized practices who want to maintain a professional and responsive client interface without the cost or complexity of additional in-house staff. Whether you are a sole practitioner, a growing firm, or a multi-partner practice, Hub NI can help enhance your client experience while improving operational efficiency.

Exclusive offer for Chartered Accountants Ireland members:
We are pleased to offer Chartered Accountants Ireland members a 10% discount on our services.

How to avail of the offer?

To find out more or arrange a chat through of how the service can be tailored specifically for your practice, please email hello@hub-ni.com.  Please mention that you are a Chartered Accountants Ireland member to avail of this discount.

Email: hello@hub-ni.com
Phone: +44 2890 424828
Website:  www.hub-ni.com

Have a query?

If you have a query, please refer to our Support & Services page and contact the relevant department with your query.