Quality Assurance is the means by which the Board ensures professional services provided by members and member firms are of the highest possible standard by monitoring compliance with the Standards of Professional Conduct through a system of returns and inspections and taking regulatory action when necessary.
All members who hold a Practising Certificate (PC) and their firms are included within the Board's programme of Quality Review which is the term used to describe the programme by which the Board assures itself as the quality of services provided by PC holders and their firms.
The Quality Review regime includes:
- A Monitoring Visit; and
- The assessment of a Firm’s Annual Return (FAR) – submitted by all firms