Work life

As Pride celebrations kick off all over the world this month, Dee France, wellbeing lead at Thrive spoke to Accountancy Ireland on overcoming prejudice and fear and the importance of allyship in the workplace. Also featured are six members of BALANCE, the Institute’s LGBTQ+ Allies network group, who share their experiences and what employers can do to support true equality.  Dee France Thrive Wellbeing Hub Despite the great strides we have made in fostering more inclusive workplaces in recent years, many in the LGBTQ+ community continue to experience prejudice and fear, writes Dee France. One of the main realities we see among our younger members is that they find themselves forced back into the closet once they leave college and start working. When they do come out in the workplace, some have reported being subjected to unconscious bias characterised by microaggressions and subtle discriminations. Some report living in fear of being ridiculed or bullied while others report being sidelined from promotions or excluded from social events. Not feeling psychologically safe to express your authentic self in the workplace can create untold challenges for many in the LGBTQ+ community. Unsurprisingly, these challenges increase stress levels and anxiety, and impact greatly on self-esteem, productivity levels and engagement with working life. One of our recent Thrive Wellbeing cases who reached out for support, disclosed that they were “living a half-life” because they had to hide their true identity in the workplace. Allyship is the single most impactful active support both organisations and individuals can offer LGBTQ+ colleagues. Demonstrating and modelling inclusive behaviours from the top-down drives change and promotes increased tolerance. Visible leadership action around allyship can start with recognising Pride in the month of June. However, it is important to remember that allyship needs to be a day-to-day activity if you want to build trust among your employees. This will send a clear message to all that LGBTQ+ employees are seen, valued, and supported in the organisation all-year round. Or those in the LGBTQ+ community who are experiencing discriminations and difficulties at work, you are not alone. If you feel victimised, or discriminated against, you can share your experience with others. Reach out to your organisation’s HR team for guidance and support. If you are concerned about confidentiality, you can reach out to the Thrive Wellbeing Hub. Our expert team can offer listening support and can also refer you to a third-party counsellor if required. All our services are free and completely confidential.  Eimer Proctor Senior Manager When I first came out, Pride felt like a celebration and a safe space to be myself. Over the years, I’ve come to appreciate that this is not always possible, but I respect the path that has been forged by others to get us where we are today. During Pride 2023, I will remember those who lost their lives and stand in solidarity with my LGBTQ+ community around the world who still face persecution and continue to fight for their right to be who they are. It’s eight years since Ireland achieved marriage equality, and yet it was only in January 2020 that the law in Northern Ireland finally caught up. Given our current political situation in Northern Ireland, it’s unlikely that we will see any further advancements in LGBTQ+ rights and equality in the near future.  I find this very concerning given the rise in hate crimes, conversion therapy and anti-trans rhetoric in the media. It is up to everyone to help end discrimination for the LGBTQ+ community and promote equality.  There has been some great progress in recent years concerning diversity and inclusion in the workplace, but there is still work to be done to protect LGBTQ+ employees and at the heart of this is education.  Employers can introduce diversity and inclusion policies and practices, for example appoint diversity champions and work with employees to help them understand the appropriate language they should use in the workspace. Liaising with employees in the LGBTQ+ community and their allies is vital to understanding the obstacles the members of this community face every day. This, in turn, facilitates a greater understanding of how and why diversity and inclusion policies can directly impact business.  Those employees will, in time, become more comfortable to be themselves within their workplace, as they navigate the corporate world with the full support of their employer. Having these policies in place will also help to attract talented candidates, who will be carefully considering organisations with a strong commitment to diversity and inclusion.  Conor Hudson Finance Director It’s a general perception that Pride means ‘celebration’ and ‘party’. And, yes, this is a part of Pride – a platform to be yourself and express yourself, but still people are also joining Pride to ‘protest’ and it is important to remember that Pride started as a protest. Equality for LGBTQ+ colleagues in the workplace isn’t about sticking up a rainbow flag at the start of June.  Last year, in my organisation, a colleague and I launched an LGBTQ+ Employee Resource Group (ERG) with the intention of discussing Pride. While the initial reaction was positive, one response we received was, “We support LGBTQ+ rights; why do we still need to talk about Pride?” This remark justified why we needed an ERG – to increase visibility and offer a safe space to LGBTQ+ colleagues and colleagues with LGBTQ+ family. It is important for employees to feel part of an open and inclusive workplace from day one and allyship helps support this.  One of the actions we have taken to demonstrate visible allyship is to create MS Teams backgrounds and badges to highlight that this person identifies as an ally. We have found these a useful tool during recruitment and first introductions.  Allyship and open workplaces not only positively impact LGBTQ+ colleagues but can also support colleagues with LGBTQ+ friends and family.  Creating safe spaces for allies is equally important. They can’t be expected to know all the answers and they should be able to ask genuine questions without being judged. This culture not only creates open environments for LGBTQ+ colleagues, but also for other intersectional aspects of diversity. Hugo Slevin Head of Function Pride is a great day for us as an LGBTQ+ community, along with our allies, to come together and show unity, and strengthen through open visibility. It is always around this time of year that we start hearing the same question, “Why do we still have Pride?”, but I think it remains such an important day as shown by events over the past 12 months. First, we continue to witness attacks against our community members in ever-increasing numbers. Attacks across Europe are currently at a 10-year high and recent media coverage in Ireland has again brought this sharply into focus.  As a community, we should be able to feel safe in expressing and being who we are. Pride is very much our time to come together and have a platform to vocalise and display these concerns. We have also witnessed attempts to control the narrative on gay rights across the globe. Of significant concern has been what appears to be a regressing of rights in parts of the US, where this downward trend seems set to continue.  Even in Ireland, we have seen attacks on libraries and the cancelling of drag events in the last 12 months. Pride is the time of year during which our voices can be heard, and we stand against deliberate attempts to silence our community. Finally, Pride is fun! The streets of Dublin come alive – there is a real sense of occasion and happiness in the air. We get to walk the streets, dance and celebrate with our family, friends and co-workers. Jonathan Totterdell Major Programmes, Financial Services Pride in 2023 means a day of visibility and courage for both the progress we have made and the long path ahead for LGBTQ+ people around the world.  Recent events such as anti-LGBTQ+ Bills being passed in Florida and – closer to home, the rise of the far right and their anti-LGBTQ+ rhetoric – remind us that progress can be rolled back quickly, and it is imperative that those who live in relative safety can make some noise for those who can’t, without fear of repercussions. Over the past decade, I think we have seen some huge successes with gay marriage, a more open culture and a focus by corporates among Ireland to bring diversity, equity and inclusion (DE&I) to the C-suite. The financial services sector has been making really impressive strides. While there is a business case for DE&I, and many studies have shown that it leads to improved return on investment, I would like to see corporates in Ireland mature on this front, continue to grow their social consciousness, and see DE&I as a positive without the need to prove its financial return. Employers are expected to be ‘all in’ on DE&I in 2023, having the uncomfortable conversations that sometimes come with this topic, appointing champions and including DE&I as part of their leadership ethos. Inclusion is key on the DE&I agenda. You can have a diverse workforce, but without active inclusion, you will be missing a vital ingredient.  One thing I practice is to try to make sure everyone gets a chance to speak up at meetings and contribute ideas and viewpoints to decision-making. When people feel comfortable, they will be able to communicate their ideas more effectively.  Padraig Kilkenny Finance Manager For me, Pride is first and foremost a celebration. It is also an opportunity to reflect on the struggles for equality, not only in our own country, but for LGBTQ+ people across the world.  There is no doubt that Ireland has made considerable progress in terms of LGBTQ+ rights and fostering greater equality in recent years. Landmark victories such as the 2015 Marriage Equality Referendum and gender recognition legislation have increased visibility and acceptance across Irish society.  The Ireland of today reflects a society that embraces diversity and supports LGBTQ+ rights. This has never been more evident than at Chartered Accountants Ireland with initiatives such as the BALANCE network and, more generally, with its support for diversity and inclusivity initiatives. Personally, I am fortunate that I have never felt discriminated against in the workplace, but this is not to say that discrimination does not exist. What I have found helpful in my career is having LGBTQ+ representation at senior levels of the organisation and feeling that I have support from my colleagues and leadership.  I think this support can come in many forms from the highest levels where diversity and inclusion form part of the organisation’s strategy, values and by extension its culture, to more practical efforts, such as establishing and enforcing inclusive policies that protect LGBTQ+ employees from discrimination in areas like recruitment, promotion and benefits. Effective allyship is more than just having policies and strategies in place. It is about supporting and advocating for the rights, well-being and inclusion of LGBTQ+ employees.  Everyone should understand and challenge their own biases through education and listen to LGBTQ+ colleagues, valuing their experiences, and amplifying their voices and perspectives in discussions and decision-making processes.  Pride is a great marker in the calendar for employers to stop and reflect where they are on this journey to foster and support real equality across the board. Áine Crotty Audit and Outsourcing Manager As a leader of a team in my workplace, I believe in the power of people and the true potential that is inside each and every one of my colleagues regardless of their gender, age, sexual orientation, etc.  Therefore, being an ally to my LGBTQ+ colleagues is important to me because it supports them in reaching their full potential.  Non-LGBTQ+ professionals need to be aware of their actions and any potential bias they might have – without the awareness, there cannot be any action or change.  I would recommend attending events such as those organised by BALANCE so you can become aware of the issues your LGBTQ+ colleagues are facing.  There are also some fantastic resources and training out there about unconscious bias that will enable you to change the language you use or how you perceive and treat your colleagues.  After awareness comes accountability. As a non-LGBTQ+ professional, hold yourself accountable to making your work environment a more inclusive place for your colleagues. Make a commitment to yourself and others to change how you act with your LGBTQ+ colleagues for the better. Become an ally and be open and proud of that fact. Letting your colleagues know that you are an ally, and that you fully support them, can make them feel more comfortable in the workplace and allow them to speak more freely about any issues or discrimination they might be facing. It is widely known and accepted that culture comes from the tone at the top. Leaders, whether it be partners or senior executive management team members, need to bring DE&I to the forefront of their agenda. They need to live and breathe what they believe in and what they are trying to achieve for their employees. They need to lead by example and visibly demonstrate their belief in equality for all.

Many of us will be planning some all-important time off in the coming months. However, with the lines between work and home now blurred, it can be difficult to switch off completely and enjoy a few days of well-deserved rest. Switching off and taking some time out for relaxation is important for our health and wellbeing so we can recuperate and step back from the day-to-day responsibilities that preoccupy our mind. If you are struggling to switch off, here are some simple and easy ways you can learn to relax, reset and appreciate a rest period guilt-free. Benefits of Downtime Downtime is an opportunity to take a proper break away from the stressors and pressures we experience, if you are still struggling to switch off think of the benefits some R&R will bring. Switching off is essential for your personal wellbeing and can prevent burnout. It will leave you happier, rejuvenated, and revitalised, ready to hit the ground running on your return. Time out can even make us more productive and more focused. One American study found that employees are 40% more productive after time off. Out of Office Before heading off, delegate some of your usual duties and tasks to work colleagues. This might require a 1:1 handover or a quick email to the team. Mentally, a status update to colleagues can give a sense of closing out and a feeling of peace that your work is being looked after while away. Set up an appropriate Out of Office message with clear boundaries for your time off. We have all seen the generic OOO emails but sharing a meaningful piece of information, such as where you are going or how you will be spending your time off, can make that automatic reply feel more personable and a conversation starter for when you speak to that person next. Colleagues might even be inclined not to send you an email until you are back at your desk. Establish a point of contact that can field queries and respond to emails in your absence. Some email providers even offer an option to automatically forward emails to others. Literally Switch off and Unplug In this always-on culture, we carry the office around with us and many of us will have work on our phones. While removing it completely might not be possible, consider turning off push notifications for your apps and free yourself from distractions. With pings from teams, emails and other communications, there can be an urge to check on them as soon as they come in eating into your time off and delaying relaxation mode. If you have a designated work phone, turn it off and put it away or if that feels too much, simply turn on the do-not-disturb setting and set aside a few minutes at the start or end of the day to briefly browse through it. Our home space has turned into our workplace. If your work/study station is in a main part the house, if possible, hide away all related equipment for a few days.  The visual reminder of your to do list can make it difficult to completely relax and unwind. Live in the Moment Be present and make the most of your rest days - guilt free! Plan some activities you enjoy, this can help distract you from thinking about the responsibilities you may need time away from. It can also help keep those stress levels down. Before you know it, you will be back at it, so enjoy and appreciate the time you have off. If you are struggling to maintain good wellbeing, Thrive provides a holistic selection of services that can help you get back on track. For more on our services, visit our how we help page. 

Revising for exams may not be the most favourite thing on your ‘to do’ list, but it’s crucial for helping make sure you get your qualifications under your belt.  You’ll no doubt remember from your school days that we all learn differently. Some people instantly grasp things or need to re-read information before it sinks in. While others are more visual or practical learners. Some are even fortunate enough to only have to read or be told about something once before grasping it right away.  Revision is a necessity for avoiding exam failure, but when you’ve got multiple things to factor in at the same, such as, work and a family, it can be difficult to find the time to do it. To help you overcome this common challenge, here are 8 best practice tips for maximising your productivity when revising.  Best practice tips for getting your revision done more efficiently  Start with reflection   Once an exam’s over and you’ve got your results, it’s natural for you to immediately want to forget about it, especially if you’ve passed. But before you put the exam and all of your learnings to the back of your brain, take the time to reflect on your performance. If you have more exams to take, analysing your previous exams can help shape how well you do going forward. For instance, you may want to ask yourself, ‘what aspects did I do well in? Where did I struggle? Did I have any information gaps? It’s an incredibly valuable exercise you can do in just a matter of minutes.  Plan your time As obvious as it may sound, good time planning is central to making sure you revise everything you want and need to revise for your exam.  Think about how much time you realistically have to dedicate to revising between now and your exam. Be strict with yourself too, schedule out actual chunks of time, not a few minutes here and there, and make sure you stick to them. Another obvious point - the sooner you start your revision, the more likely you are to complete it in time with minimal stress.  Recap on your revision Repeatedly recapping what you’ve learnt is essential when it comes revising. It not only applies to past exam performance, but it should also be built into all of your revision sessions.  At the end of each revision session, close your book or laptop, and then get a piece of paper and pen and draw out two columns. Use them to identify:   what you know.  what you’re not sure of/need to concentrate on.  Be realistic Cramming in too much revision within unrealistic timescales will only make you feel extremely stressed. It will also lead to you not completing all of your revision in time.  The key to productive revision is fully understanding the scale of the task ahead of you. While you’re following the pointers in tip number 2, also consider how many topics you have to learn and then break the information down into manageable sections. From that point, you should then be able to calculate how much you’ve got to revise against how many days/hours you’ve given yourself to do it.  Consider your environment  You may revise best when you’re in complete silence or you may find listening to calming music or tuning into Lo-Fi white noise, which can help support your state of flow, gets you in the revision zone.  When it comes to your revision surroundings, having a clutter-free space and a door you can close behind you to shut out wider noise and distractions, is really important too. You may find looking out of a window or at a wall helps you focus. Or you may revise better when sat at a desk or on a sofa. What’s happening around you can really influence your revision, so make sure you give it some thought.  Summarise your learnings A really effective way of getting something to sink in is by saying it out loud and then writing it down. Summarise the information into half a page of writing, then keep going over it. Once you think you’ve retained it, reduce it down even further by writing in on something smaller, such as a flash card. Once you’ve nailed the flash card, then condense your learnings down to sticky notes and dot them around your house or revision space for useful revision prompts.  Test yourself The entire revision process involves testing yourself; your memory in particular. When you’re at the stage where you’ve revised all of your topics and have streamlined them down into smaller prompts that you can easily recall, that’s the time to start testing yourself. When you’re doing this, don’t look at your books or notes (as much as you’d like to). While it may be frustrating to still not remember certain things, testing yourself will immediately show you what you know and what you need to spend more time learning.  Practice to perfection When you’re at the stage where you feel your revision is complete, make sure you can apply your knowledge to what you’re inevitable going to be asked.  You can easily do this by completing past papers and answering practice questions. While you won’t be asked these questions in your exam, you’ll no doubt have to focus on the same or similar topics. And if you’ve identified what those topics are, then you should hopefully be able to confidently answer your new exam questions.  There is no one-size-fits-all approach to revising, but there are plenty of tactics you can follow, like those listed above, to help perfect how well you do on exam day.   Thrive has a wealth of resources available to students, for more on exam preparation check out out recent webinar 'Exam preparation and your wellbeing'  Article reproduced with the kind permission of CABA, the organisation providing lifelong support to ICAEW members, ACA students and their close family around the world.

We all experience anxiety at times, after all, it is a normal and natural response to stressful and dangerous situations. It is our body’s way of keeping us safe and has been critical to our survival as a species. It can focus our attention, helps us react, and even improve our performance in certain situations. Anxiety is described as uncomfortable feelings of nervousness, worry, uneasiness and tension. A healthy amount of anxiety is perfectly ok and expected but what happens when it builds up and becomes difficult to manage? Signs of Anxiety Anxiety is a common state, it is estimated that one in nine people will experience anxiety in their lifetime. Anxiety affects people in different ways, but it has physical, emotional, and behavioural effects and signs. Signs of anxiety include: Being on edge, restless or irritable, feeling a sense of dread Difficulty concentrating or making decisions Repeatedly checking things or seeking assurance from others Avoiding situations or putting off doing things Change in eating habits – increased or decreased appetite, craving junk food Dizziness or trembling Sweating Racing heart Shortness of breath Physical aches or pain – headaches, stomach problems and nausea, diarrhoea, muscle tension or pain, jaw clenching Sleep problems – disturbed sleep, tiredness, nightmare, teeth-grinding Pins and needles A dry mouth Types of Anxiety There are several kinds of anxiety that can affect individuals and have varying symptoms and triggers. Here are the most common types of anxiety: Generalised Anxiety Disorder is the most common type of anxiety where sufferers feel constantly and excessively anxious about a wide range of situations and issues. Social Anxiety is characterized by an intense feeling of anxiety and self-consciousness in everyday social situations. Severe forms can cause a person to experience symptoms almost anytime they are around other people. Panic Disorder is an anxiety which causes regular panic attacks with no particular triggers. It is bouts of intense fear that are often accompanied by physical symptoms such as chest pain, racing hear, shortness of breath, or dizziness. Obsessive Compulsive Disorder (OCD) is repeated unwelcome thoughts and/or a compulsion to carry out repetitive behaviours that can be difficult to ignore. Post-Traumatic Stress Disorder (PTSD) is an anxiety that is triggered by very stressful, frightening or distressing events. PTSD sufferers often relive these traumatic events through nightmares and flashbacks, and may experience feelings of isolation, irritability and guilt. Tips to help with anxiety The causes and kinds of anxiety are complex. Anxiety requires treatment such as psychotherapy in the form of talking therapy, cognitive behavioural therapy (CBT) and/or exposure and response prevention (ERP) or in the short-term, anti-anxiety medication. However, there are many things you can do to help you learn how to manage feelings of anxiety. Keep a mood diary- Check in with yourself on daily basis and take note of how you are feeling at different times, rating how anxious you are feeling on a scale of 1-10. List what you are feeling anxious about and if there are things you can do to ease those feelings. Make time- If you are feeling particularly anxious, set aside some ‘worry time’ to go through your worries. When that time is up, consciously focus your thoughts on other things. Challenge unhelpful thoughts- Our thought patterns can exacerbate our feelings of anxiety and lead to negative and unhelpful thoughts. Challenge these thoughts and do not accept them as fact. Ask yourself: Is there evidence that confirms your thoughts Is there another way to look at it If you were to think positively about the situation, how would you view it Talk about your feelings - Telling someone about how you are feeling can help make things clearer for you. Relaxation techniques – Breathing and mindfulness exercise help keep you in the present moment and help your mind and body take control of a situation. Lifestyle factors- Eating healthy, regular exercise and getting plenty of sleep can improve your mental and physical wellbeing and burn off anxious energy. If anxiety is affecting you or someone you love, the Thrive Wellbeing Hub is here to offer advice, information and support on anxiety and for those who need it, we can arrange professional counselling. You can contact the Thrive wellbeing team by email at: thrive@charteredaccountants.ie or by phone: (+353) 86 0243294.

When someone asks you “How’s everything going?” is your default instinctive answer “Yeah… busy!” but then you might quickly realise that’s not the perfect answer so you qualify it better by saying “Oh but it’s good busy!”. Is this you? It’s true we’re busy these days as we have an infinite amount of choices to help us occupy our time. There’s no shortage of things to do, people to see or work to be done. But is there a cost to constantly having all our time filled up, even if it is “good busy”? Well it shouldn’t be any surprise to you when I say that there is. Being busy requires the constant activation of our fight-flight (stress) system, even when it is poised at low levels as we expend daily physical, mental, cognitive and emotional energy. Think of sitting stationary in your car with the engine steadily running all day, ready to kick into gear and drive off at a moments notice. But, leaving your engine running for too long can create some issues. Not only does it consume fuel and empty the tank, it also drains the battery, especially if you’ve also got the radio turned up, heat blowing and the lights on. Another serious problem is that the engine can overheat.  I hope you get my metaphor. Even while we sit still at our desks we are consuming fuel (what we’ve eaten) and gaining fatigue (draining our battery), but by being switched-on all the time we’re also stimulating a barely detectable level of low-grade inflammation throughout the entire body. Unlike a high stress event that flames like a bonfire for a few days or weeks, the chronic build-up of this low-grade inflammation from being constantly busy (i.e. work, home, family, friends, community) acts like lava in a volcano, bubbling its way slowly to the surface over several months and years and is now what is strongly linked to being a major cause of many of the serious non-infectious diseases associated with ageing. So how do we prevent the volcanic eruption that could be ahead of us when we get older? Apart from eating well, being more active (sitting less & moving more), spending more time in nature, sleeping routinely and lovingly attending to our most important relationships, we perhaps need to pay more attention to our diaries and our bodies to gain a better balance between stress & recovery (context: recovery during your wakeful hours). By doing this, you may learn how to detect stress better and become even more balanced & resilient! One of the best ways to do this is through silence & stillness. The key thing is that the practice is intentional and you (want to) commit time towards it. You can also learn how to body scan where you “check in” with yourself by noticing your breathing, heart rate and muscle tension. You could also listen to your gut instincts. Or you could follow a guided meditation or mindfulness practice through popular apps such as Headspace or Calm.  Ok, so this week’s challenge is all about deliberately slowing down. Aim to have 2 minutes of silence & stillness twice (x2) a day for the next 7 days. Schedule the time into your diary. If you can, see if you can extend that 2 minutes and maybe try 5 minutes instead, or give yourself a challenge and try a full 10 minutes. Thoughts will come and go and that’s absolutely normal and fine. Just let them, but take notice and be curious. Pay special attention to your feelings and the senses you discover throughout your body. Consider your busy schedule and what needs to be reduced. Enjoy switching the engine off for a few moments twice a day and enjoy the anti-inflammatory benefits of the “rest-digest” system, helping to keep that lava at bay. Article written by Health and Performance coach Dr. Jonny Bloomfield.  Jonny joined Thrive and the Young Professionals at a recent webinar on work/life balance, check out the How to Create a Better Work/Life Balance webinar on YouTube.  Jonny is a Health & Performance Coach specialising in stress, sleep, exercise & nutrition. He has a PhD in Sport Science and worked as the Sports Scientist for England Rugby, as a Physical Performance Consultant in the English Premier League and on Tour with Darren Clarke. Jonny is a qualified Executive Coach and provides Keynotes and Coaching for Organisations to help improve health, wellbeing and performance.

Confidence when interviewing can be a challenge, especially if you are nervous or unsure of yourself, but with the right preparation and mindset, anyone can ace an interview, says Donal Whelan, Managing Director of Lincoln Recruitment Are you in the middle of a job search, preparing for an interview or going for a promotion? Can you identify a common factor that applies to all three?  The presence of confidence  As recruiters, we meet a variety of candidates every day, and while the majority of them have serious potential, something that is not as common among them is the presence of confidence.  Confidence, believe it or not, is a mindset, and something that we can hone in preparation for our job search. Below are some simple ways to communicate confidence during your search, which may make all the difference in you securing that dream role. Fake it until you make it This is an oldie but a goodie!  Very few people wake up each and every day feeling ready to take on the world, but everyone has the ability to act like they are to some degree.  Think about somebody in your office who you would consider as confident. How do they act and carry themselves?  Take note of their behaviours and mannerisms, and try to emulate them while in interviews, the first day of work and while networking. You also have the added bonus of feeling more confident because you are acting confident. That confidence will rub off on the people around you.  Fail to prepare, prepare to fail Unsurprisingly, if you are unprepared for an interview, you will come across as nervous – that’s a given. There is nothing worse than fumbling over your words and being at a loss for basic information because your nerves have gotten to you.  Virtual interviews, the most common type of interview these days, makes it much easier for you to have access to your notes and interview prep docs.  Keep a list of your skills, achievements, projects, software used, courses completed, etc. at your disposal for reference during the interview, and make sure your notes are targeted to the role and interview at hand. Dress the part You want to be taken seriously in your job search and sometimes that means dressing in more corporate attire. Likewise, sometimes that isn’t necessary at all! It depends on the organisation to which you are applying.  Take into account the role and the type of company you’re looking to get into and dress how you think fits the company culture and dress code.  If you feel comfortable in your appearance, this will shine through during the interview. Take constructive criticism kindly Whether it’s a recruiter or a hiring manager you’re dealing with during your job search, chances are they’ll say something about you or your CV that you may not agree with.  If you take constructive criticism as a personal insult rather than well-meaning advice, it will result in a dip in confidence.  However, if you take constructive feedback as a learning opportunity and avoid becoming disheartened, you will feel better equipped for future interview processes.  The more knowledge you have about what appeals to employers, the more confident you will feel going into your interviews, and the better chance you have of snagging your dream job.