PC1 This code refers to content for Level 1 Young Professional (0-3 yrs PQE) in professional & commercial skills ? Professional & commercial skills

Focussing on achievement

• Set challenging goals for yourself and your area of responsibility

Resource management

• You manage your own work schedule, set and meet deadlines and involve stakeholders

Team work

• Ability to work as part of a team; working collaboratively with others to achieve goals
• Resolve issues that arise with minimal direction
• Take new initiatives aimed at improving team performance

Organisational knowledge

• Understand organisational structures and the dynamics of the operations
• Demonstrate awareness of how your area contributes to the organisation
• Be aware of the needs of the organisation and the internal and external factors impacting the business

Communication skills

• Can write on complex and specialised issues
• Convey critical financial information to facilitate complete understanding of financial matters

Interpersonal effectiveness

• Able to communicate cross functionally within an organisation
• Listen and read cues from various sources to assess how to adjust and respond appropriately
• Actively identify and nurture formal and informal contacts that will facilitate the achievement of strategic goals

Diplomatic sensitivity

• Maintain objectivity when your own positions or opinions are challenged
• Encourage others to contribute by overcoming diversity issues and promote inclusion

Develop talent

• Encourage the development of more junior team members
• Provide constructive feedback and seek feedback for your own personal development

Networking

• Able to develop networks and to manage professional relationships

Professional values

• Possess professional values including integrity, impartiality, honesty, objectivity, respect and confidentiality
• Show a commitment to quality, continuous improvement and accountability for decisions and actions
• Continually acquires and apply new knowledge and learning to improve performance
• Raise compliance, ethical or other issues to protect the organisation's reputation and obligations - Show your commitment to the public interest
• Exercise professional scepticism and judgement

Resilience

• Capacity to recover quickly from setbacks
• Put matters in perspective and do not take criticism personally
• Demonstrate a positive level of stamina and determination when dealing with obstacles
• Be able to recognise the triggers and impacts of stress and then implement techniques to deal with it

Career management

• Invest time in considering and planning for the next stage of your own career. Seek professional support with the development of a career plan