PC1 This code refers to content for Level 1 Young Professional (0-3 yrs PQE) in professional & commercial skills ? Professional & commercial skills

What do they look like?

You are building a wide range of skills at this stage in your career that you will need to focus on equally, including ethics, diplomacy, resource management and more.

Professional skills include commercial awareness, self-management, and a recognition of the culture of the organisation and broader business, economic and political contexts.

Professional values

  • Possess professional values including integrity, impartiality, honesty, objectivity, respect and confidentiality
  • Show a commitment to quality, continuous improvement and accountability for decisions and actions
  • Continually acquires and apply new knowledge and learning to improve performance
  • Raise compliance, ethical or other issues to protect the organisation's reputation and obligations - Show your commitment to the public interest
  • Exercise professional scepticism and judgement


  • Capacity to recover quickly from setbacks
  • Put matters in perspective and do not take criticism personally
  • Demonstrate a positive level of stamina and determination when dealing with obstacles
  • Be able to recognise the triggers and impacts of stress and then implement techniques to deal with it

Interpersonal effectiveness

  • Able to communicate cross functionally within an organisation
  • Listen and read cues from various sources to assess how to adjust and respond appropriately
  • Actively identify and nurture formal and informal contacts that will facilitate the achievement of strategic goals

Organisational knowledge

  • Understand organisational structures and the dynamics of the operations
  • Demonstrate awareness of how your area contributes to the organisation
  • Be aware of the needs of the organisation and the internal and external factors impacting the business

Team work

  • Ability to work as part of a team; working collaboratively with others to achieve goals
  • Resolve issues that arise with minimal direction
  • Take new initiatives aimed at improving team performance

Communication skills

  • Can write on complex and specialised issues
  • Convey critical financial information to facilitate complete understanding of financial matters

Diplomatic sensitivity

  • Maintain objectivity when your own positions or opinions are challenged
  • Encourage others to contribute by overcoming diversity issues and promote inclusion

Develop talent

  • Encourage the development of more junior team members
  • Provide constructive feedback and seek feedback for your own personal development

Career management

  • Invest time in considering and planning for the next stage of your own career. Seek professional support with the development of a career plan

Resource management

  • You manage your own work schedule, set and meet deadlines and involve stakeholders

Focussing on achievement

  • Set challenging goals for yourself and your area of responsibility


  • Able to develop networks and to manage professional relationships

Development activities

How can you get there?

Here are our suggestions for boosting your skills in the three main areas at this stage of your career.
Don't forget, many of these are FREE!

  • Use this Career Pathway template to set goals, improve performance and identify gaps
  • Use the coach and mentoring services provided free by Chartered Accountants Ireland
  • Develop a career/personal development plan
  • Keep a reflective learning journal
  • Review performance appraisal feedback
  • Take some more CPD courses
  • Keep reading industry publications like Accountancy Ireland
  • Read The 7 Habits of Highly Effective People
  • Refer to Harvard Business Review/Forbes articles
  • Volunteer for social committee and events
  • Get involved with sports teams or community groups
  • Review TedTalks
  • Develop your LinkedIn profile
  • Take on some exercise/yoga/mindfulness
  • Get involved in key projects within your organisation
  • Build your network
  • Explore the area of emotional intelligence

Career development support

As a member at any stage in your career from newly qualified to post-retirement, our career service is here to support you. In full confidence, we'll coach you, help with your CV, give interview preparation tips, set up mentoring, help you find a role, or to find the best staff. Call us anytime you need us on +353 1 637 7331 or email us at careers@charteredaccountants.ie. We want to hear from you.

Courses & publication

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Recommended CPD courses

Due to COVID-19, for the safety of our staff, students and members we are temporarily suspending all classroom courses until further notice. Sorry for any inconveniences caused.

Check out our new range of online webinars and virtual classroom courses we've put together just for our users. It's perfect for remote learning!

Recommended CPD courses

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While Self-Administered pension structures offSelf-Administered Pensions - Key Client Considerations25 Mar 2021 1Read more
My Business is My Pension - Retirement Planning (ROI)11 Mar 2021 1Read more
Pensions and Property Investment for Retirement Planning (ROI)25 Feb 2021 1Read more
Customs Formalities and Legal implications from a NI perspective02 Feb 2021 3Read more

Recomended CPD online courses

TitleStart datePriceCPD hours 
Technology Conference 202120 Jan 2021 5Read more
Performance Conversations01 Jan 2021 4Read more

Recommended publications

A Practical Guide to Value-added Tax€40.00Read more
A Professional's Guide to Understanding Stress and Depression€5.00Read more
Client Science: The Five Cs Marketing Plan for Professionals€30.00Read more
Digital Marketing€16.99Read more
Slave to a Job, Master of Your Career€17.95Read more
Small and Expanding Businesses: Getting the Tax Right€45.00Read more
The Natural Presenter: Turning Conversations into Presentations€18.00Read more
This Business of Writing€18.00Read more
Your Brand: Advance your Career by Building a Personal Brand€17.99Read more

Future of the profession


Title Source
Future-Fit Accountants: Roles for the Next Decade See PDF
A Vision for the CFO & Finance Function See PDF
Evaluating the Finance Function See PDF


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What’s next for the profession? Foresight initiative makes urgent case for change See page


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Leadership in a time of crisis series: Fact-based view of why the world is getting better

See page

Professional & commercial news