PC2 This code refers to content for Level 2 Developing (3-10 yrs PQE) in professional & commercial skills ? Professional & commercial skills

What do they look like?

Assessing risk, contributing to the organisation's strategy, communicating with internal and external stakeholders are some of the skills you need to work on now.

Professional skills include commercial awareness, self-management, and a recognition of the culture of the organisation and broader business, economic and political contexts.


Organisational knowledge - What are the landmarks?

  • Knowledge of organisational structures and the dynamics of the operations
  • You understand organisation's governance, structures and people and use this understanding to recognise the best time for action

Resource management - What are the landmarks?

  • Allocate and control financial resources within your own area consistent with your own and the organisation's goals, budget and priorities
  • Project management
  • Strong problem solving skills

Business focus - What are the landmarks?

  • Advise on and develop practical solutions to address resource issues

Agile thinking - What are the landmarks?

  • Familiar with the major financial risks relevant to the business
  • Share new ideas and perspectives to adjust business strategy
  • Transform technical information to engage a non-specialist audience
  • Identify Identify and respond to underlying attitudes and behaviour patterns
  • Measure the risks involved while taking a course of action

Influencing skills - What are the landmarks?

  • Communicate complex issues clearly and credibly
  • Optimise your situation to get the results you want and need
  • Be alert and aware: Scan the environment for key information and messages

Negotiating Skills - What are the landmarks?

  • Negotiate in a constructive manner and considers and be open to realistic compromises
  • Maintain an objective, non-emotional distance from interpersonal conflicts or arguments

Interpersonal effectiveness - What are the landmarks?

  • Tailor your communication to the reader or listener and to the context and nuances of the situation to positively influence

Develop talent - What are the landmarks?

  • Assembles teams with complementary skills and promotes the expectation that they will learn from one another
  • Identify and plans ongoing learning, targeted to specific career development needs
  • Encourages others to take on new responsibilities in order to support their professional development
  • Gives constructive and precise feedback based on facts and behavioural patterns observed and give individualised suggestions for improvement

Professional values - What are the landmarks?

  • Have strong professional values including integrity, impartiality, intellectual honesty, objectivity, respect and confidentiality and encourage these values in others
  • Have a strong commitment to quality, continuous improvement and accountability for your decisions and actions
  • Manage compliance and ethical issues to protect the organisations' reputation
  • Show commitment to the public interest
  • Exercise professional scepticism and judgement

Resilience - What are the landmarks?

  • Have capacity to adapt positively to challenging circumstances and bounce back having learned from the situation
  • Put things in perspective and don't take criticism personally
  • Demonstrate a positive level of stamina and determination when dealing with obstacles
  • Be able to recognise the triggers and impacts of stress and then implement techniques to deal with it

Career management - What are the landmarks?

  • Invest time in considering and planning for the next stage of your career
  • Seek professional support with the development of a career plan
  • Source a mentor.

Development activities

How can you get there?

Here are our suggestions for boosting your skills in the three main areas at this stage of your career.
Don't forget, many of these are FREE!

  • Use this Career Pathwayway template to set goals, improve performance and identify gaps for yourself and reports
  • Use the Chartered Accountants Ireland career service to seek a career coach or mentor
  • Mentor junior staff members
  • Develop a career/personal development plan
  • Review performance appraisal feedback
  • Keep a reflective learning journal
  • Continue taking CPD courses in relevant areas
  • Read Chartered Accountants Ireland publications /Accountancy Ireland
  • Read "The 7 Habits of Highly Effective People"
  • Refer to Harvard Business Review/Forbes articles
  • Volunteer for social committees and events
  • Volunteer for cross-functional projects
  • Get involved with or coach a sports team
  • Watch TedTalks
  • Develop your LinkedIn Profile
  • Exercise/yoga/mindfulness
  • Get board experience - volunteer on a board
  • Look at ways to develop your emotional intelligence

Career support

As a member at any stage in your career from newly qualified to post-retirement, our career service is here to support you. In full confidence, we'll coach you, help with your CV, give interview preparation tips, set up mentoring, help you find a role, or to find the best staff. Call us anytime you need us on +353 1 637 7331 or email us at careers@charteredaccountants.ie. We want to hear from you.


Courses & publication

Recommended specialist qualifications

Title Date (closing application)
Certificate in UK and Irish GAAP (FRS 100-102) Open - book anytime Read more
Diploma in Corporate Finance 31 Aug 2018 Read more
Diploma in International Financial Reporting Standards (IFRS) 31 Aug 2018 Read more
Certificate in Leadership Essentials 14 Sept 2018 Read more
Diploma in Strategic Finance and Analytics 14 Sept 2018 Read more
Diploma in Taxation 15 Sept 2018 Read more
Certificate in Cyber Security and Data Incident Management 21 Sept 2018 Read more
Advanced Certificate in US GAAP 1 Oct 2018 Read more
Diploma in Risk Management, Internal Audit and Compliance 5 Oct 2018 Read more
Chartered Tax Consultant TBC Read more
Diploma in Forensic Accounting and Investigation TBC Read more

Recommended CPD courses

TitleStart datePriceCPD hours 
CPD Blitz - Red Cow18 Dec 2018 8Read more
Advanced Financial Analysis13 Dec 2018 7Read more
CPD Blitz Belfast13 Dec 2018 7Read more
CPD Blitz Dublin13 Dec 2018 8Read more
Project management essentials for Accountants FULLY BOOKED OUT13 Dec 2018 7Read more
Effective Prioritisation and time management11 Dec 2018 7Read more
People Management Skills for New Managers11 Dec 2018 4Read more
CPD Blitz Waterford06 Dec 2018 8Read more
Personality Types: Understanding yourself & Others in the workplace06 Dec 2018 7Read more
CPD Blitz Cork05 Dec 2018 8Read more
Developing High Performance Teams05 Dec 2018 4Read more
CPD Blitz Limerick04 Dec 2018 8Read more
Project Management Essentials- Course29 Nov 2018 7Read more
CPD Blitz Galway28 Nov 2018 8Read more
CPD Blitz Sligo27 Nov 2018 8Read more
Practical Influence & Persuasion Skills (What's in it for me)27 Nov 2018 4Read more
Effective Audit Committees22 Nov 2018 3Read more
Turning busy into productive22 Nov 2018 4Read more
Mindfulness and resilience FULL BOOKED22 Nov 2018 7Read more
People and performance management FULLY BOOKED22 Nov 2018 7Read more

Recomended CPD online courses

TitleStart datePriceCPD hours 
Board of risk appetite Prerecorded Online Course01 Jan 2017 2Read more
Family Business Management Prerecorded Online Course01 Jan 2017 2Read more
Performance Conversations01 Jan 2017 4Read more

Recommended publications

 TitlePrice 
A Practical Guide to Value-added Tax€40.00Read more
A Professional's Guide to Understanding Stress and Depression€5.00Read more
Charity Accounting and Reporting at a Time of Change€28.00Read more
Client Science: The Five Cs Marketing Plan for Professionals€30.00Read more
Digital Marketing€16.99Read more
Leading with Integrity: A Practical Guide to Business Ethics€30.00Read more
Managing Professionals and Other Smart People€34.99Read more
Meaningful Performance Reviews€16.99Read more
Slave to a Job, Master of Your Career€17.95Read more
Slave to the Clock, Master of Time€19.00Read more
Small and Expanding Businesses: Getting the Tax Right€45.00Read more
The Essential Manager: 30 Core Elements of Leadership€17.99Read more
The Natural Presenter: Turning Conversations into Presentations€18.00Read more
This Business of Writing€18.00Read more
Your Brand: Advance your Career by Building a Personal Brand€17.99Read more

Further resources

Content coming soon!