PC2 This code refers to content for Level 2 Developing (3-10 yrs PQE) in professional & commercial skills ? Professional & commercial skills

What do they look like?

Assessing risk, contributing to the organisation's strategy, communicating with internal and external stakeholders are some of the skills you need to work on now.

Professional skills include commercial awareness, self-management, and a recognition of the culture of the organisation and broader business, economic and political contexts.

Develop talent - What are the landmarks?

  • Assembles teams with complementary skills and promotes the expectation that they will learn from one another
  • Identify and plans ongoing learning, targeted to specific career development needs
  • Encourages others to take on new responsibilities in order to support their professional development
  • Gives constructive and precise feedback based on facts and behavioural patterns observed and give individualised suggestions for improvement

Professional values - What are the landmarks?

  • Have strong professional values including integrity, impartiality, intellectual honesty, objectivity, respect and confidentiality and encourage these values in others
  • Have a strong commitment to quality, continuous improvement and accountability for your decisions and actions
  • Manage compliance and ethical issues to protect the organisations' reputation
  • Show commitment to the public interest
  • Exercise professional scepticism and judgement

Agile thinking - What are the landmarks?

  • Familiar with the major financial risks relevant to the business
  • Share new ideas and perspectives to adjust business strategy
  • Transform technical information to engage a non-specialist audience
  • Identify Identify and respond to underlying attitudes and behaviour patterns
  • Measure the risks involved while taking a course of action

Resilience - What are the landmarks?

  • Have capacity to adapt positively to challenging circumstances and bounce back having learned from the situation
  • Put things in perspective and don't take criticism personally
  • Demonstrate a positive level of stamina and determination when dealing with obstacles
  • Be able to recognise the triggers and impacts of stress and then implement techniques to deal with it

Resource management - What are the landmarks?

  • Allocate and control financial resources within your own area consistent with your own and the organisation's goals, budget and priorities
  • Project management
  • Strong problem solving skills

Influencing skills - What are the landmarks?

  • Communicate complex issues clearly and credibly
  • Optimise your situation to get the results you want and need
  • Be alert and aware: Scan the environment for key information and messages

Organisational knowledge - What are the landmarks?

  • Knowledge of organisational structures and the dynamics of the operations
  • You understand organisation's governance, structures and people and use this understanding to recognise the best time for action

Career management - What are the landmarks?

  • Invest time in considering and planning for the next stage of your career
  • Seek professional support with the development of a career plan
  • Source a mentor.

Negotiating Skills - What are the landmarks?

  • Negotiate in a constructive manner and considers and be open to realistic compromises
  • Maintain an objective, non-emotional distance from interpersonal conflicts or arguments

Interpersonal effectiveness - What are the landmarks?

  • Tailor your communication to the reader or listener and to the context and nuances of the situation to positively influence

Business focus - What are the landmarks?

  • Advise on and develop practical solutions to address resource issues

Development activities

How can you get there?

Here are our suggestions for boosting your skills in the three main areas at this stage of your career.
Don't forget, many of these are FREE!

  • Use this Career Pathwayway template to set goals, improve performance and identify gaps for yourself and reports
  • Use the Chartered Accountants Ireland career service to seek a career coach or mentor
  • Mentor junior staff members
  • Develop a career/personal development plan
  • Review performance appraisal feedback
  • Keep a reflective learning journal
  • Continue taking CPD courses in relevant areas
  • Read Chartered Accountants Ireland publications /Accountancy Ireland
  • Read "The 7 Habits of Highly Effective People"
  • Refer to Harvard Business Review/Forbes articles
  • Volunteer for social committees and events
  • Volunteer for cross-functional projects
  • Get involved with or coach a sports team
  • Watch TedTalks
  • Develop your LinkedIn Profile
  • Exercise/yoga/mindfulness
  • Get board experience - volunteer on a board
  • Look at ways to develop your emotional intelligence

Career development support

As a member at any stage in your career from newly qualified to post-retirement, our career service is here to support you. In full confidence, we'll coach you, help with your CV, give interview preparation tips, set up mentoring, help you find a role, or to find the best staff. Call us anytime you need us on +353 1 637 7331 or email us at careers@charteredaccountants.ie. We want to hear from you.

Courses & publication

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Recommended CPD courses

Due to COVID-19, for the safety of our staff, students and members we are temporarily suspending all classroom courses until further notice. Sorry for any inconveniences caused.

Check out our new range of online webinars and virtual classroom courses we've put together just for our users. It's perfect for remote learning!

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Future of the profession


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Leadership in a time of crisis series: Fact-based view of why the world is getting better

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Professional & commercial news